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Author Topic: "Windows cannot find csrss.exe......  (Read 3618 times)

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Michael

    Topic Starter


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  • Thanked: 1
    • Experience: Experienced
    • OS: Windows 7
    "Windows cannot find csrss.exe......
    « on: February 23, 2009, 03:18:07 AM »
    Earlier today Threatfire has detected a highly malicious process related to csrss.exe and I chose to terminate the process.

    However, soon after, I keep getting the message:

    "Windows cannot find csrss.exe. Make sure you typed the name correctly, and then try again. To search a file, click the Start button, and then click Search"

    I do a search on the net and follow an instruction to check the csrss.exe entry in Task Manager and try to terminate it, and I was prompted it is a critical process and cannot be terminated. According to the site, this means it's not a virus.

    So how do I fix this?

    Thanks.

    Glitch

    • Guest
    Re: "Windows cannot find csrss.exe......
    « Reply #1 on: February 23, 2009, 05:41:31 AM »
    Do you know if Threatfire quarantined the process?  If it did, try this:

    To Restore a Quarantined Item:
    1. Select 'Threat Control' from the left of the ThreatFire screen
    2. Click on 'Quarantined' tab
    3. Select the items you would like to be restored
    4. Click on 'Restore Selected' > Yes to Continue > OK

    Post back to see if this worked for you...