My computer is completely messed up help!!!

[cwozzle]

Hey the other day i decided to do a virus scan using avg, it found loads of problems to do with win32/virut , i tried fixing some stuff, buut from what i read it was hard to completely remove it, since then my computer has been incredibly slow and on start up it goes to a blue screen and does some chkdsk thing like everytime it loads up now, i did a hijack this thing and this is what i got, i really need some help sorting this out...x.x


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:31, on 17/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\program Files\ThunMail\testabd.exe
C:\WINDOWS\TEMP\lvjmcby.exe
C:\WINDOWS\TEMP\lvjmcby.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\dhcp\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\w.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\afisicx.exe
C:\WINDOWS\system32\tdctxte.exe
C:\WINDOWS\system32\sopidkc.exe
C:\WINDOWS\TEMP\3962724732.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\3361\SVCHOST.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\services.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Documents and Settings\Chloe\Desktop\TrueSword5.exe
C:\DOCUME~1\Chloe\LOCALS~1\Temp\is-6GP13.tmp\is-A7NKV.tmp
C:\Documents and Settings\Chloe\My Documents\HiJackThis.exe
C:\WINDOWS\system32\dncyool64.sys

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: C:\WINDOWS\system32\zfgh83jg3.dll - {D5BF49A0-94F3-42BD-F434-3604812C8955} - C:\WINDOWS\system32\zfgh83jg3.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [Fwefu] rundll32.exe "C:\WINDOWS\ehutuxunaka.dll",e
O4 - HKLM\..\Run: [svchost.exe] "C:\WINDOWS\system32\3361\SVCHOST.exe"
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [services] C:\WINDOWS\services.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\RunServices: [Windows Recycler] zhinpl.exe
O4 - HKLM\..\RunOnce: [svchost.exe] "C:\WINDOWS\system32\3361\SVCHOST.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Chloe\reader_s.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Diagnostic Manager] C:\DOCUME~1\Chloe\LOCALS~1\Temp\1965446390.exe
O4 - HKUS\S-1-5-18\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\lvjmcby.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\lvjmcby.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\3962724732.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\WINDOWS\system32\config\systemprofile\reader_s.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'Default user')
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Search - ?p=ZZ
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Chloe\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_ind.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1186139904140
O20 - AppInit_DLLs: c:\progra~1\ThunMail\testabd.dll
O22 - SharedTaskScheduler: lkjf9873jhifjnsfi8w3fe - {D5BF49A0-94F3-42BD-F434-3604812C8955} - C:\WINDOWS\system32\zfgh83jg3.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: afisicx  Service (afisicx) - Unknown owner - C:\WINDOWS\system32\afisicx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Dhcp server (DhcpSrv) - Unknown owner - C:\WINDOWS\dhcp\svchost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxcr_device -   - C:\WINDOWS\system32\lxcrcoms.exe
O23 - Service: Microsoft security update service (msupdate) - Unknown owner - c:\windows\system32\mssrv32.exe
O23 - Service: Intel NCS NetService (NetSvc) - Unknown owner - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe (file missing)
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: sopidkc  Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: tdctxte  Service (tdctxte) - Unknown owner - C:\WINDOWS\system32\tdctxte.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\WMPNetwk.exe (file missing)

--
End of file - 10822 bytes


please help T_T


also... some of my programes have been delted, and when i try and goto add/remove programes. i get this 'c:\WINDOWS\system32\rundll32.exe' this is very frustratign please help

[evilfantasy]

Hello cwozzle.

I can't say I have good news and I suggest you read this closely.

The logs show that you are infected by an infection called Virut or Sality. Virut/Sality is a virus that infects all executable files and screensavers. Virut also opens a back door providing the attacker with unauthorized remote access to the infected computer. Definition: Polymorphic virus.

There is no way to cure this infection. Your only option is to perform a full reformat. Do NOT attempt a repair install. Trying to fix this infection will only leave the computer unusable. See Virut on the Rise and Virut and other File infectors - Throwing in the Towel? for more information. 

Note that if you decide to try and clean this you must be extremely careful on what is backed up as these new infections can get into many different file extensions ( DLL, EXE, SCR, HTM, HTML, MP3, AVI, WMV, PDF.....etc). A complete reformat and reinstall is highly suggested! Avoid backing up compressed files (zip/cab/rar.....etc). Virut can also penetrate compressed files that have .exe or .scr inside them.

If you backup any files they should be scanned from a clean properly protected PC before restoring. Also be careful what scanner is used as some are very poor at detecting and even worse at protecting from this infection. In fact due to the nature of these new infections there are probably no tools that will properly protect you from the infection. Be very selective and only backup files you can not replace!

Do not back up to another machine, as it may become compromised. Burn to DVD/CD, or to an external drive which has nothing else on it, and which you can format should it happen to become infected from the backups.

I suggest running at least 3 of the below scanners on the backup files. Run the first scan then reboot before running the second then reboot after the second before running the third.
 
-) Dr.Web CureIt!
-) AVG Win32/Virut Removal Tool
-) Symantwc W32.Virut Removal Tool
-) McAfee Avert Stinger
-) Microsoft Windows Malicious Software Removal Tool

If you do not know how to perform a fresh install, use this website -> http://www.windowsreinstall.com/

I strongly suggest you do the following immediately!

Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts and/or change all of your account numbers.
 
From a clean computer change all
of your online passwords including for email, banks, financial accounts,
PayPal, eBay, online credit card companies and any online forums or groups you belong
to etc.

DO NOT change passwords or do any transactions while using the infected computer. The attacker will get the new passwords and transaction information.