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Author Topic: PLEASE HELP, I CANT FIND ANY HELP  (Read 5696 times)

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elizabeth27

  • Guest
PLEASE HELP, I CANT FIND ANY HELP
« on: May 21, 2004, 05:30:13 PM »
I need help really fast. Please answer my question as soon as possible.

I am having internet problems and virus problems. It's all been going one after the other. I have XP I believe.

OKAY PROBLEM:
Whenever I press "Internet" on the desktop, it tells me "This page cannot be displayed. I've tryed so many websites, but will not work. It keeps going to http://if.searchcentrix.com/searchcat.jsp?p=98567&appid=21&type=dns&id=162826192168266&url=if.searchcentrix.com
but I never got the program "centrix".
Okay so I got here by going to My Computer. I put in google.com in the URL of My computer and I got there. I dont want to be going to My Computer everytime I want to go on the internet.
And also, whenever I use the internet, I will get "This page cannot be displayed" for all the pop-ups that I DO want.
Also, I recently uninstalled Ad-aware because I thought it was doing something wrong to the computer(it slowed down the internet a lot and kept freezing the internet), but then I realized it wasn't. The Freezing became more frequent, and I kept restarting the computer. I realized we got a lot of adware viruses(I first thought it was Ad-Aware and was a virus that got detected by Norton Antivirus). I deleted them all, and I got Ad-Aware back. Now this whole internet thing has happened.

SO, please answer quick, because this is NOT MY COMPUTER. It's my friends so please please help. I will be so happy if you can help me ;D

jojon

  • Guest
Re: PLEASE HELP, I CANT FIND ANY HELP
« Reply #1 on: May 21, 2004, 06:34:04 PM »

Download 'spybot s&d'. It is free and gets rave reviews for those who go get it.  Easy to install.
Good Luck.

july1776

  • Guest
Re: PLEASE HELP, I CANT FIND ANY HELP
« Reply #2 on: May 22, 2004, 05:18:08 PM »
Go to House Call free online virus scanner. Run Scan

Go to CW Shredder.  Follow instructions.

Go to Internet Optins/Programs and hit reset web settings. Confirm what home page you want or just put in blank,again at Internet options General tab.

Reload Ad aware and Spybot.



dl65

  • R.I.P.


  • Prodigy

    Thanked: 18
    Re: PLEASE HELP, I CANT FIND ANY HELP
    « Reply #3 on: May 25, 2004, 10:50:29 PM »
    elizabeth27......It almost sounds like your p/c has a hijacker bug......Open Ad-Aware and get the latest update .....it will remove the hijacker .
    Now your problem with the internet.....may be the result of the sasser worm.....are you getting any odd error messages or is your p/c shutting down? Have you checked with your internet service provider in case they had a problem.....

    let us know

    dl65  ???
    If you don't know the answer, it isn't a dumb question.