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Author Topic: malware removal guide  (Read 10183 times)

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notevenclose

    Topic Starter


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    malware removal guide
    « on: May 11, 2009, 12:11:50 PM »
     I'm following the  "read this before requesting malware removal help" guide and have a question : I have Adaware installed on my laptop will it conflict with any of the recommended downloads? should i uninstall it ?

    evilfantasy

    • Malware Removal Specialist
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    Re: malware removal guide
    « Reply #1 on: May 11, 2009, 12:36:37 PM »
    No it won't.

    notevenclose

      Topic Starter


      Rookie

      Re: malware removal guide
      « Reply #2 on: May 11, 2009, 04:15:05 PM »
      Because i cant open my browser I'm downloading programs to a jump drive. and installing them to my infected laptop.So far i have CCcleaner installed. However, I could not update it ( my wireless connection is strong and I was able to update AVG but can't open any web pages)

      Is there any way around this? Below is my origanal post of the problem:


      After being sick for three days I started my daughters laptop and found all kinds of spyware malware and trojans... AVG  is scheduled to run everyday but I think when it started acting hinky she just shut it down)..Any road, I ran AVG , Adaware, and Spybot SD, and they cleared it up, However, my  browser-Explorer-was still not right. I tried to do a system restore but it would not let me not even in safe mode…so I ran Spybot  again and it found registry changes…Data source object exploit  and healed them but it was still not right when I ran SD  again it found the DOS exploit  but said- registry change, nothing done. With each shut down it got worse. Now I can't connect to the internet even in safe mode  and I can only access regedit.exe if  I'm in safe mode.. I found them but I don't know what to do to them or what the  !=w=3 means since it's not at the end of the registries I brought up . Can anyone help me.

      The laptop is a  Dell  Inspiron 8100 running  XP home edition, version 2000 service pack 2 ( I got it used about a month ago for my daughter in excellent condition an running great) AVG, Adaware and Spybot SD all free versions are installed
       These are the registries that have been changed:

      HKey_users \ s-1-5-18\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!= w =3

      HKey _ users\ s-1-5-21-1547161642-199396763-854245398\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!= w =3

      HKey _ users\ s-1-5-20\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!= w =3

      HKey _ users\ s-1-5-19\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!= w =3

      HKey _ users\.Default\software\microsoft\windows\currentversion\internetsettings\zones\0\1004!= w =3

      Thank You

      evilfantasy

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      Re: malware removal guide
      « Reply #3 on: May 11, 2009, 04:22:03 PM »
      As long as you can get SUPERAntispyware and Malwarebytes installed and run them then that should be good enough. We will update them later when you have internet access.

      notevenclose

        Topic Starter


        Rookie

        Re: malware removal guide
        « Reply #4 on: May 12, 2009, 01:53:57 PM »
         Hi
        I finally got all the logs onto a jump drive (I take care of my 80 year old mother.... little free time) 

         Frist let me tell you the laptop does not have Java installed...also when i start up I get a: "your computer has recoverd from a serious error
        msg."     this happend before I installed the spyware programs

        the errors are below

         C\docume~1\default\locals~1\temp\wer2f4e.dir00\Mini051209-01dmp

        C\docume~1\default\locals~1\temp\wer2f4e.dir00\sysdata.xml


        here are the spyware logs,

        Thank you
        SUPERAntiSpyware Scan Log
        http://www.superantispyware.com

        Generated 05/11/2009 at 10:48 PM

        Application Version : 4.26.1002

        Core Rules Database Version : 3868
        Trace Rules Database Version: 1816

        Scan type       : Complete Scan
        Total Scan Time : 00:58:47

        Memory items scanned      : 389
        Memory threats detected   : 0
        Registry items scanned    : 5066
        Registry threats detected : 24
        File items scanned        : 51297
        File threats detected     : 18

        Adware.Vundo Variant
           HKLM\Software\Classes\CLSID\{ABD45510-9B22-41cd-9ACD-8182A2DA7C63}
           HKCR\CLSID\{ABD45510-9B22-41CD-9ACD-8182A2DA7C63}
           HKCR\CLSID\{ABD45510-9B22-41CD-9ACD-8182A2DA7C63}
           HKCR\CLSID\{ABD45510-9B22-41CD-9ACD-8182A2DA7C63}\InProcServer32
           HKCR\CLSID\{ABD45510-9B22-41CD-9ACD-8182A2DA7C63}\InProcServer32#ThreadingModel
           C:\WINDOWS\SYSTEM32\IEHELPER.DLL
           HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{ABD45510-9B22-41CD-9ACD-8182A2DA7C63}
           HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{ABD45510-9B22-41CD-9ACD-8182A2DA7C63}

        Adware.E404 Helper/Hij
           HKCR\TypeLib\{E63648F7-3933-440E-B4F6-A8584DD7B7EB}
           HKCR\TypeLib\{E63648F7-3933-440E-B4F6-A8584DD7B7EB}\1.0
           HKCR\TypeLib\{E63648F7-3933-440E-B4F6-A8584DD7B7EB}\1.0\0
           HKCR\TypeLib\{E63648F7-3933-440E-B4F6-A8584DD7B7EB}\1.0\0\win32
           HKCR\TypeLib\{E63648F7-3933-440E-B4F6-A8584DD7B7EB}\1.0\FLAGS
           HKCR\TypeLib\{E63648F7-3933-440E-B4F6-A8584DD7B7EB}\1.0\HELPDIR
           HKCR\Interface\{F7D09218-46D7-4D3D-9B7F-315204CD0836}
           HKCR\Interface\{F7D09218-46D7-4D3D-9B7F-315204CD0836}\ProxyStubClsid
           HKCR\Interface\{F7D09218-46D7-4D3D-9B7F-315204CD0836}\ProxyStubClsid32
           HKCR\Interface\{F7D09218-46D7-4D3D-9B7F-315204CD0836}\TypeLib
           HKCR\Interface\{F7D09218-46D7-4D3D-9B7F-315204CD0836}\TypeLib#Version

        Trojan.Unclassified/C00-WL
           HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007D810
           HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007D810#Asynchronous
           HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007D810#DllName
           HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007D810#Impersonate
           HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007D810#Startup
           HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\__C007D810#Logon

        Adware.Tracking Cookie
           C:\Documents and Settings\Quay\Cookies\[email protected][1].txt
           C:\Documents and Settings\Quay\Cookies\[email protected][2].txt
           C:\Documents and Settings\Quay\Cookies\[email protected][2].txt
           C:\Documents and Settings\Quay\Cookies\quay@bravenet[1].txt
           C:\Documents and Settings\Quay\Cookies\[email protected][1].txt
           C:\Documents and Settings\Quay\Cookies\quay@media6degrees[2].txt
           C:\Documents and Settings\Quay\Cookies\quay@specificclick[1].txt
           C:\Documents and Settings\Quay\Cookies\[email protected][1].txt
           C:\Documents and Settings\Quay\Cookies\quay@atwola[1].txt
           C:\Documents and Settings\Quay\Cookies\[email protected][1].txt
           C:\Documents and Settings\Quay\Cookies\quay@clicksense[1].txt
           C:\Documents and Settings\Quay\Cookies\quay@interclick[2].txt
           C:\Documents and Settings\Quay\Cookies\quay@collective-media[1].txt
           C:\Documents and Settings\Quay\Cookies\quay@invitemedia[1].txt
           C:\Documents and Settings\Quay\Cookies\[email protected][2].txt
           C:\Documents and Settings\Quay\Cookies\[email protected][1].txt
           C:\Documents and Settings\Quay\Cookies\quay@specificmedia[1].txt



        Malwarebytes' Anti-Malware 1.36
        Database version: 1945
        Windows 5.1.2600 Service Pack 2

        5/11/2009 11:35:21 PM
        mbam-log-2009-05-11 (23-35-21).txt

        Scan type: Quick Scan
        Objects scanned: 91393
        Time elapsed: 7 minute(s), 28 second(s)

        Memory Processes Infected: 0
        Memory Modules Infected: 0
        Registry Keys Infected: 5
        Registry Values Infected: 1
        Registry Data Items Infected: 6
        Folders Infected: 0
        Files Infected: 6

        Memory Processes Infected:
        (No malicious items detected)

        Memory Modules Infected:
        (No malicious items detected)

        Registry Keys Infected:
        HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.

        Registry Values Infected:
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\diagnostic manager (Trojan.Downloader) -> Quarantined and deleted successfully.

        Registry Data Items Infected:
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

        Folders Infected:
        (No malicious items detected)

        Files Infected:
        C:\WINDOWS\t55ft2692f44.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.
        C:\WINDOWS\st_1241740591.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
        C:\WINDOWS\st_1241734629.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
        C:\WINDOWS\SYSTEM32\p2hhr.bat (Malware.Trace) -> Quarantined and deleted successfully.
        C:\Documents and Settings\default\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
        C:\Documents and Settings\Guest\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.



        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 12:40:53 AM, on 5/12/2009
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\WINDOWS\Nhksrv.exe
        C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\System32\nvsvc32.exe
        C:\WINDOWS\System32\svchost.exe
        C:\PROGRA~1\AVG\AVG8\avgemc.exe
        C:\PROGRA~1\AVG\AVG8\avgrsx.exe
        C:\PROGRA~1\AVG\AVG8\avgnsx.exe
        C:\Program Files\AVG\AVG8\avgcsrvx.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
        C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
        C:\WINDOWS\DELLMMKB.EXE
        C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe
        C:\Program Files\Netropa\OSD.exe
        C:\Program Files\iTunes\iTunesHelper.exe
        C:\PROGRA~1\AVG\AVG8\avgtray.exe
        C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
        C:\Program Files\iPod\bin\iPodService.exe
        C:\Program Files\Trend Micro\HijackThis\sniper.exe

        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
        R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
        R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://cf.icq.com/cf/2000/lost_password.html
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
        R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
        O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
        O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
        O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
        O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
        O2 - BHO: C:\WINDOWS\system32\afnoinkdsfe.dll - {C2BA40A1-74F3-42BD-F434-12345A2C8953} - C:\WINDOWS\system32\afnoinkdsfe.dll (file missing)
        O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
        O2 - BHO: 796525 helper - {E7F15AC4-E0A9-43F0-921B-70DFEA621220} - C:\WINDOWS\system32\796525\796525.dll (file missing)
        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
        O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
        O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
        O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
        O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
        O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
        O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
        O4 - HKLM\..\Run: [AS00_Gear511] C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe -hide
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
        O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
        O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
        O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe"  /autorun
        O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
        O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
        O4 - HKUS\S-1-5-19\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" (User 'LOCAL SERVICE')
        O4 - HKUS\S-1-5-20\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" (User 'NETWORK SERVICE')
        O4 - HKUS\S-1-5-18\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" (User 'Default user')
        O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
        O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
        O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
        O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
        O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com/ (file missing) (HKCU)
        O16 - DPF: Win32 Classes -
        O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://aol.ea.com/downloads/games/common/boot_strap/iegils.cab
        O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
        O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
        O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164998083052
        O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1164998017898
        O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
        O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
        O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
        O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
        O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
        O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
        O22 - SharedTaskScheduler: jso8joigm409gopgmrlgd - {B2BA40A2-74F0-42BD-F434-12345A2C8953} - C:\WINDOWS\system32\yhs783ijfo3fe.dll (file missing)
        O22 - SharedTaskScheduler: sdfsefsfdvdubgiungfuyd - {C2BA40A1-74F3-42BD-F434-12345A2C8953} - C:\WINDOWS\system32\afnoinkdsfe.dll (file missing)
        O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
        O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
        O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
        O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
        O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

        --
        End of file - 9067 bytes


        [attachment deleted by admin]
        « Last Edit: May 12, 2009, 02:12:38 PM by notevenclose »

        evilfantasy

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Calm like a bomb
        • Thanked: 493
        • Experience: Experienced
        • OS: Windows 11
        Re: malware removal guide
        « Reply #5 on: May 12, 2009, 07:08:07 PM »
        Can you connect to the internet now, if not what happens when you try?

        Have you tried resetting the router?

        notevenclose

          Topic Starter


          Rookie

          Re: malware removal guide
          « Reply #6 on: May 13, 2009, 09:45:31 AM »
           I booted up in safe mode and opened Netgear wizard it said my card was not connected (This is new  Before  it said I had a great connection) However  the lights on my card were blinking as they should be.

           I removed the card and reinserted it  ...same thing card not connected but lights blinking...
          I went to divice mgr. checked the card and ports it said all were working properly .... 

          I connected an ethernet cable  and was able to connect to internet  :)although my home page was changed to Microsoft and when  did a shearch all it displayed were MS sites even when I put an address in the address bar

          I  restarted in normal mode and got the error msg. "your pc has recovered from a serious error "

          I reported it to MS and it started to take me to  the error page but I got "This page could not be displayed"

          restarted in safe mode was able to connect.... changed my home page to yahoo 
          and was able to search
           that's where I left it.... I thought  about trying to do a system restore but  decided to wait for an expert
          Thank u

          evilfantasy

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: malware removal guide
          « Reply #7 on: May 13, 2009, 10:14:50 AM »
          Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

          Link #1
          Link #2

          **Note:  It is important that it is saved directly to your Desktop

          Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

          Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
           
          Double click combofix.exe & follow the prompts.
          Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
          When finished ComboFix will produce a log for you.
          Post the ComboFix log in your next reply.

          Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

          Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

          If you have problems with ComboFix usage, see How to use ComboFix

          notevenclose

            Topic Starter


            Rookie

            Re: malware removal guide
            « Reply #8 on: May 13, 2009, 12:05:34 PM »
            Can I do this in safe mode? or should I do the whole zip drive thing. ???

            Thank you for being patient

            evilfantasy

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Calm like a bomb
            • Thanked: 493
            • Experience: Experienced
            • OS: Windows 11
            Re: malware removal guide
            « Reply #9 on: May 13, 2009, 12:10:39 PM »
            Do it in Normal Mode if possible. If not then it will run in Safe Mode also.

            notevenclose

              Topic Starter


              Rookie

              Re: malware removal guide
              « Reply #10 on: May 15, 2009, 10:24:29 AM »
              Hi I'm posting this from the infected laptop using wireless :) but it took awhile first when I when 2 turn off my firewall to install Combo fix I discovered it was off . could a virus do that? I don't remember turning it off ...but some days I'm so busy I don't no if I’m coming or going. Any road ,I went through the whole removal guide again ...And low and behold.... spy ware, malware, Trojans..( I'll attach logs to this post) when I went to install Combo from the zip drive it told me to uninstall and to uninstall and try again I downloaded in safe mode and saved to desktop. ...I restarted in normal and the icon was not on my desktop so back to safe and ran it there ..when it said to restart I  got nervous but it restarted in normal and continued its fix   below is the log

              OK I can’t find the Super anti spyware log.. I know I ran It..It must be in safe mode … I must have been tired cuz I don’t remember running it in safe mode.. There’s an Administrator user in safe mode that doesn’t load in normal  ( I opened that instead of mine so I wouldn’t have to enter my password (  I have ADD and do stupid things like that sometimes …impatient and  impulsive  )That’s where   the Combo fix icon is ….If you need to see it I’ll get it 4 you right now I have to get back to mom…

              Thank you so much


              ComboFix 09-05-14.03 - default 05/15/2009  1:37.1 - FAT32x86
              Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.511.278 [GMT -4:00]
              Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
              AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
              .

              (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
              .

              c:\documents and settings\Administrator\Local Settings\Temp\Perflib_Perfdata__755.dat
              c:\windows\start.exe
              c:\windows\system32\drivers\ovfsthxlklrxuje.sys
              c:\windows\system32\ovfsthxboxttdrg.dll
              c:\windows\system32\ovfsthxdfjwsnsr.dat
              c:\windows\system32\ovfsthxnkirtbwu.dat
              c:\windows\system32\ovfsthxsviletqf.dll
              c:\windows\system32\ovfsthxyxuwkrwr.dll
              c:\windows\system32\uniq.tll
              c:\windows\system32\windows.scr
              c:\windows\Web\default.htt
              C:\xcrashdump.dat

              .
              (((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
              .

              -------\Service_ovfsthxibwafpby


              (((((((((((((((((((((((((   Files Created from 2009-04-15 to 2009-05-15  )))))))))))))))))))))))))))))))
              .

              2009-05-15 05:34 . 2009-05-15 05:34   --------   d-sh--w   C:\FOUND.001
              2009-05-14 21:10 . 2009-05-14 21:10   --------   d-----w   c:\documents and settings\Administrator\Application Data\Malwarebytes
              2009-05-14 21:08 . 2009-05-14 21:08   --------   d-----w   c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
              2009-05-14 02:18 . 2009-05-14 02:18   74352   ----a-w   c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
              2009-05-12 03:59 . 2009-05-12 03:59   --------   d-----w   c:\program files\Trend Micro
              2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\documents and settings\default\Application Data\Malwarebytes
              2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\documents and settings\default\Application Data\Malwarebytes
              2009-05-12 03:19 . 2009-04-06 19:32   15504   ----a-w   c:\windows\system32\drivers\mbam.sys
              2009-05-12 03:19 . 2009-04-06 19:32   38496   ----a-w   c:\windows\system32\drivers\mbamswissarmy.sys
              2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\documents and settings\All Users\Application Data\Malwarebytes
              2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\program files\Malwarebytes' Anti-Malware
              2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
              2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\program files\SUPERAntiSpyware
              2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\documents and settings\default\Application Data\SUPERAntiSpyware.com
              2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\documents and settings\default\Application Data\SUPERAntiSpyware.com
              2009-05-11 18:24 . 2009-05-11 18:24   --------   d-----w   c:\program files\CCleaner
              2009-05-09 20:46 . 2009-05-09 20:46   --------   d-----w   c:\documents and settings\default\Apps
              2009-05-09 19:35 . 2009-05-09 19:35   --------   d-----w   c:\documents and settings\All Users\Application Data\WEBREG
              2009-05-09 18:51 . 2009-05-09 18:51   --------   d-----w   c:\documents and settings\default\Application Data\HP
              2009-05-09 18:51 . 2009-05-09 18:51   --------   d-----w   c:\documents and settings\default\Application Data\HP
              2009-05-09 18:49 . 2008-01-24 21:29   16496   ----a-r   c:\windows\system32\drivers\HPZipr12.sys
              2009-05-09 18:49 . 2008-01-24 21:29   49920   ----a-r   c:\windows\system32\drivers\HPZid412.sys
              2009-05-09 18:49 . 2009-05-09 18:49   --------   d-----w   c:\documents and settings\All Users\Application Data\Hewlett-Packard
              2009-05-09 18:49 . 2008-01-24 21:31   271704   ----a-r   c:\windows\system32\hpzids01.dll
              2009-05-09 18:49 . 2007-10-20 22:25   118272   ----a-w   c:\windows\system32\hpz3l5mu.dll
              2009-05-09 18:48 . 2008-01-24 21:30   309760   ----a-r   c:\windows\system32\difxapi.dll
              2009-05-09 18:48 . 2008-01-24 21:30   372736   ----a-r   c:\windows\system32\hppldcoi.dll
              2009-05-09 18:48 . 2008-01-24 21:30   21568   ----a-r   c:\windows\system32\drivers\HPZius12.sys
              2009-05-09 18:41 . 2009-05-09 18:41   --------   d-----w   c:\documents and settings\All Users\Application Data\HP
              2009-05-09 18:39 . 2009-05-09 18:39   --------   d-----w   c:\windows\system32\DRVSTORE
              2009-05-09 18:38 . 2009-05-09 18:38   --------   d-----w   c:\program files\HP
              2009-05-09 18:38 . 2004-08-04 05:01   25856   ----a-w   c:\windows\system32\dllcache\usbprint.sys
              2009-05-09 18:38 . 2004-08-04 05:01   25856   ----a-w   c:\windows\system32\drivers\usbprint.sys
              2009-05-09 18:38 . 2004-08-04 05:08   31616   ----a-w   c:\windows\system32\dllcache\usbccgp.sys
              2009-05-09 18:38 . 2004-08-04 05:08   31616   ----a-w   c:\windows\system32\drivers\usbccgp.sys
              2009-05-09 01:29 . 2009-05-09 01:29   --------   d-----w   c:\program files\Common Files\AOLSHARE
              2009-05-07 15:07 . 2009-03-06 14:44   283648   ------w   c:\windows\system32\dllcache\pdh.dll
              2009-05-07 15:07 . 2005-07-26 04:39   60416   ------w   c:\windows\system32\dllcache\colbact.dll
              2009-05-07 15:07 . 2009-02-09 10:20   399360   ------w   c:\windows\system32\dllcache\rpcss.dll
              2009-05-07 15:07 . 2009-02-06 17:14   110592   ------w   c:\windows\system32\dllcache\services.exe
              2009-05-07 15:07 . 2009-02-09 10:20   473088   ------w   c:\windows\system32\dllcache\fastprox.dll
              2009-05-07 15:07 . 2009-02-06 16:39   227840   ------w   c:\windows\system32\dllcache\wmiprvse.exe
              2009-05-07 15:07 . 2009-02-09 10:20   453120   ------w   c:\windows\system32\dllcache\wmiprvsd.dll
              2009-05-07 15:07 . 2009-02-09 10:20   616960   ------w   c:\windows\system32\dllcache\advapi32.dll
              2009-05-07 15:07 . 2009-02-09 10:20   714752   ------w   c:\windows\system32\dllcache\ntdll.dll
              2009-05-07 15:05 . 2008-04-21 10:02   215552   ------w   c:\windows\system32\dllcache\wordpad.exe
              2009-05-07 00:44 . 2009-05-07 00:44   --------   d-----w   c:\program files\RegistryRepair
              2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\TeaTimer (Spybot - Search & Destroy)
              2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\Misc. Support Library (Spybot - Search & Destroy)
              2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\SDHelper (Spybot - Search & Destroy)
              2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\File Scanner Library (Spybot - Search & Destroy)
              2009-05-04 14:21 . 2009-05-04 14:21   --------   d-----w   c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
              2009-05-04 14:21 . 2009-05-04 14:21   --------   d-----w   c:\program files\Spybot - Search & Destroy
              2009-04-16 10:45 . 2001-10-11 15:26   65536   ----a-w   c:\windows\system32\YCRWin32.dll
              2009-04-16 10:45 . 2002-01-05 11:37   344064   ----a-w   c:\windows\system32\msvcr70.dll
              2009-04-16 10:45 . 2002-01-05 10:18   84992   ----a-w   c:\windows\system32\ATL70.DLL

              .
              ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
              .
              2009-05-15 04:29 . 2006-12-01 14:49   90112   ----a-w   c:\windows\DUMP88cc.tmp
              2009-04-22 04:12 . 2006-12-02 17:58   17015   ----a-w   c:\windows\system32\nvModes.dat
              2009-04-14 13:16 . 2006-12-03 15:33   74352   ----a-w   c:\documents and settings\default\Application Data\GDIPFONTCACHEV1.DAT
              2009-04-14 13:16 . 2006-12-03 15:33   74352   ----a-w   c:\documents and settings\default\Application Data\GDIPFONTCACHEV1.DAT
              2009-03-23 21:48 . 2009-03-23 21:48   --------   d-----w   c:\program files\Common Files\Wise Installation Wizard
              2009-03-06 14:44 . 2006-12-02 19:01   283648   ----a-w   c:\windows\system32\pdh.dll
              2009-02-20 08:14 . 2006-06-23 15:33   668160   ----a-w   c:\windows\system32\wininet.dll
              2009-02-20 08:14 . 2004-08-04 06:56   81920   ------w   c:\windows\system32\ieencode.dll
              2000-10-13 20:56 . 2000-10-13 20:56   271   --sh--w   c:\program files\desktop.ini
              2000-10-13 20:56 . 2000-10-13 20:56   23357   ---h--w   c:\program files\folder.htt
              .

              (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
              .
              .
              *Note* empty entries & legit default entries are not shown
              REGEDIT4

              [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
              "MoneyAgent"="c:\program files\Microsoft Money\System\Money Express.exe" [2000-07-19 176183]

              [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
              "SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2001-10-08 110592]
              "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2001-10-08 401408]
              "DellTouch"="c:\windows\DELLMMKB.EXE" [2001-09-23 163840]
              "NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-06-24 4800512]
              "AS00_Gear511"="c:\program files\NETGEAR\WG511SCU\Utility\Gear511.exe" [2006-01-20 1122412]
              "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-10-25 282624]
              "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-10-30 256576]
              "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-02-03 1601304]
              "Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-05-07 68592]
              "nwiz"="nwiz.exe" - c:\windows\SYSTEM32\nwiz.exe [2003-06-24 323584]

              [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
              "MoneyAgent"="c:\program files\Microsoft Money\System\Money Express.exe" [2000-07-19 176183]

              c:\documents and settings\All Users\Start Menu\Programs\Startup\
              Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
              Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

              [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
              "NoSetActiveDesktop"= 1 (0x1)
              "NoActiveDesktopChanges"= 1 (0x1)

              [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
              "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

              [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
              2008-12-22 16:05   356352   ----a-w   c:\program files\SUPERAntiSpyware\SASWINLO.dll

              [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
              2009-02-03 01:32   10520   ----a-w   c:\windows\SYSTEM32\avgrsstx.dll

              HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32
              "wave1"= serwvdrv.dll

              [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
              "MSMSGS"="c:\program files\MESSENGER\MSMSGS.EXE" /background
              "Mirabilis ICQ"=c:\program files\ICQ\NDetect.exe
              "Weather"=c:\program files\AWS\WEATHERBUG\WEATHER.EXE 1
              "Microsoft Works Update Detection"=c:\program files\Microsoft Works\WkDetect.exe
              "Yahoo! Pager"=c:\program files\Yahoo!\Messenger\ypager.exe -quiet

              [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
              "MMTray"=c:\program files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
              "LapLink Scheduler"="c:\program files\Common Files\LapLink\Scheduler\LLSCHED.EXE"
              "SynTPLpr"=c:\program files\Synaptics\SynTP\SynTPLpr.exe
              "SynTPEnh"=c:\program files\Synaptics\SynTP\SynTPEnh.exe
              "WorksFUD"=c:\program files\Microsoft Works\wkfud.exe
              "Microsoft Works Portfolio"=c:\program files\Microsoft Works\WksSb.exe /AllUsers
              "Microsoft Works Update Detection"=c:\program files\Microsoft Works\WkDetect.exe
              "seticlient"=c:\program files\SETI@home\[email protected] -min
              "TkBellExe"=c:\program files\Common Files\Real\Update_OB\realsched.exe -osboot
              "QuickTime Task"="c:\windows\SYSTEM32\qttask.exe" -atboottime
              "AOLDialer"=c:\program files\Common Files\AOL\ACS\AOLDial.exe
              "DadApp"=c:\program files\DELL\AccessDirect\dadapp.exe
              "BayMgr"=DockApp.exe
              "AOL Spyware Protection"="c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
              "HostManager"=c:\program files\Common Files\AOL\1106251464\EE\AOLHostManager.exe

              [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\setup\disabledrunkeys]
              "LoadPowerProfile"=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
              "Promon.exe"=Promon.exe
              "CPortPatch"=c:\windows\Quick Install\CPPatch.exe
              "PRPCMonitor"=PRPCUI.exe
              "LoadQM"=loadqm.exe

              [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices-]
              "SchedulingAgent"=mstask.exe
              "AolAcsDaemon1"="c:\program files\COMMON FILES\AOL\ACS\AOLACSD.EXE"
              "AOL TopSpeedMonitor"=c:\program files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
              "NVSvc"=c:\windows\SYSTEM32\NVSVC.EXE -runservice
              "KB891711"=c:\windows\SYSTEM\KB891711\KB891711.EXE
              "MSNIA"=c:\progra~1\MSN\MSNIA\MSNIASVC.EXE

              [HKEY_LOCAL_MACHINE\software\microsoft\security center]
              "FirewallOverride"=dword:00000001

              [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
              "EnableFirewall"= 0 (0x0)

              [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
              "%windir%\\system32\\sessmgr.exe"=
              "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
              "c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
              "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
              "c:\\Program Files\\iTunes\\iTunes.exe"=

              R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [5/15/2008 11:17 AM 325128]
              R1 AvgTdiX;AVG8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [5/15/2008 11:17 AM 107272]
              R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [4/28/2009 11:33 AM 9968]
              R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [4/28/2009 11:33 AM 72944]
              R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [1/19/2009 1:43 PM 903960]
              R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [1/19/2009 1:43 PM 298264]
              R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [12/1/2006 12:30 PM 28672]
              R3 maestro;ESS Maestro Audio Driver (WDM);c:\windows\SYSTEM32\DRIVERS\es198xdl.sys [6/20/2002 5:53 PM 414400]
              R3 Msikbd2k;DellTouch;c:\windows\SYSTEM32\DRIVERS\Msikbd2k.sys [12/1/2006 12:30 PM 6942]
              S3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\SYSTEM32\AWINDIS5.SYS [12/3/2006 1:40 PM 16194]
              S3 NETGEAR_WG511_SERVICE;NETGEAR WG511T Wireless Adapter Service;c:\windows\SYSTEM32\DRIVERS\wg511nd5.sys [12/3/2006 1:39 PM 449888]
              S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [4/28/2009 11:33 AM 7408]

              [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
              HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12

              [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\^RNA]
              rundll rnasetup.dll,installoptionalcomponent rna

              [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
              "c:\progra~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install

              [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
              "c:\progra~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install
              "c:\progra~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install

              [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
              "c:\progra~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:IE50 /user /install

              [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
              "c:\progra~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:IE50 /user /install
              "c:\progra~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:IE50 /user /install

              [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}]
              c:\windows\SYSTEM32\updcrl.exe -e -u c:\windows\SYSTEM\verisignpub1.crl
              .
              Contents of the 'Scheduled Tasks' folder
              .
              - - - - ORPHANS REMOVED - - - -

              BHO-{5DC51E2A-2041-4745-97BA-1CA8C794A07F} - c:\program files\Internet Explorer\LiveInfoPro\toolbar_v0.9.5_w-jsinside-affid-1002.dll
              Toolbar-{3E9D340B-D614-4854-AE06-4218201F6AAE} - c:\program files\Internet Explorer\LiveInfoPro\toolbar_v0.9.5_w-jsinside-affid-1002.dll
              HKCU-Run-Microsoft Works Update Detection - c:\program files\Microsoft Works\WkDetect.exe
              HKLM-Run-AOLDialer - c:\program files\Common Files\AOL\ACS\AOLDial.exe
              HKU-Default-Run-InetChk - c:\windows\TEMP\ms1242158271.exe


              .
              ------- Supplementary Scan -------
              .
              uStart Page = hxxp://yahoo.com/
              mLocal Page = c:\windows\SYSTEM\blank.htm
              mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
              uInternet Connection Wizard,ShellNext = hxxp://cf.icq.com/cf/2000/lost_password.html
              uInternet Settings,ProxyServer = http=localhost:7171
              uInternet Settings,ProxyOverride = *.local;<local>
              uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
              Trusted Zone: aol.com\free
              Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
              DPF: DirectAnimation Java Classes - file://c:\windows\SYSTEM\dajava.cab
              DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
              DPF: Win32 Classes
              DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - hxxp://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
              .

              **************************************************************************

              catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
              Rootkit scan 2009-05-15 01:41
              Windows 5.1.2600 Service Pack 2 FAT NTAPI

              scanning hidden processes ... 

              scanning hidden autostart entries ...

              scanning hidden files ... 

              scan completed successfully
              hidden files: 0

              **************************************************************************
              .
              --------------------- DLLs Loaded Under Running Processes ---------------------

              - - - - - - - > 'winlogon.exe'(684)
              c:\program files\SUPERAntiSpyware\SASWINLO.dll
              .
              Completion time: 2009-05-15  1:43
              ComboFix-quarantined-files.txt  2009-05-15 05:43

              Pre-Run: 8,631,222,272 bytes free
              Post-Run: 9,237,594,112 bytes free

              WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
              [boot loader]
              timeout = 30
              default = multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
              [operating systems]
              c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
              multi(0)disk(0)rdisk(0)partition(1)\WINDOWS = "Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

              254   --- E O F ---   2009-05-08 16:44


              [attachment deleted by admin]

              evilfantasy

              • Malware Removal Specialist
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              Re: malware removal guide
              « Reply #11 on: May 15, 2009, 11:30:20 AM »


              Open HijackThis and select Do a system scan only

              Vista users right click on HijackThis and select Run as Administrator. (you will receive a UAC prompt, please allow it)

              Place a check mark next to the following entries: (if there)

              • O2 - BHO: TBSB00583 - {5DC51E2A-2041-4745-97BA-1CA8C794A07F} - C:\Program Files\Internet Explorer\LiveInfoPro\toolbar_v0.9.5_w-jsinside-affid-1002.dll (file missing)
              • O3 - Toolbar: LiveInfoPro - {3E9D340B-D614-4854-AE06-4218201F6AAE} - C:\Program Files\Internet Explorer\LiveInfoPro\toolbar_v0.9.5_w-jsinside-affid-1002.dll (file missing)
              • O16 - DPF: Win32 Classes -
              .
              Important: Close all open windows except for HijackThis and then click Fix checked.

              Once completed, exit HijackThis.

              ----------

              Download the OTMoveIt3 by OldTimer

              Note: If you are running on Vista, right-click on OTMoveIt3.exe and choose Run As Administrator.

              * Save it to your Desktop.
              * Double-click OTMoveIt3.exe to run it.
              * Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy)

              Code: [Select]
              :Processes
              explorer.exe

              :services

              :reg

              :files
              C:\FOUND.001

              :Commands
              [purity]
              [emptytemp]
              [start explorer]

              * Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
              * Click the red Moveit! button.
              * Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
              Close OTMoveIt3

              Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes.

              ----------

              • Click START then RUN
              • Now type Combofix /u in the runbox
              • Make sure there's a space between Combofix and /u
              • Then hit Enter.
              .
              .
              The above procedure will:
              • Delete: ComboFix and its associated files and folders.
              • Reset the clock settings.
              • Hide file extensions, if required.
              • Hide System/Hidden files, if required.
              • Set a new, clean Restore Point.
              .
              ----------

              1. Double click OTMoveIt3.exe to launch it.
              Vista users right click and choose Run As Administrator
              2. Click on the CleanUp! button.
              3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
              4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
              5. Once complete exit out of OTMoveIt3

              ----------

              Use the ESET Online Antivirus Scanner

              This scanner requires Internet Explorer

              1. Check the box next to YES, I accept the Terms of Use.
              2. Click Start
              3. When asked, allow the activex control to install
              4. Click Start
              5. Make sure that the option Remove found threats and the option Scan unwanted applications is check marked.
              6. Click Scan
              7. Wait for the scan to finish
              8. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
              9. Add the C:\Program Files\EsetOnlineScanner\log.txt log into your next reply.

              notevenclose

                Topic Starter


                Rookie

                Re: malware removal guide
                « Reply #12 on: May 16, 2009, 04:39:41 PM »


                here are my latest logs




                ========== PROCESSES ==========
                Process explorer.exe killed successfully.
                ========== SERVICES/DRIVERS ==========
                ========== REGISTRY ==========
                ========== FILES ==========
                C:\FOUND.001 moved successfully.
                ========== COMMANDS ==========
                User's Temp folder emptied.
                User's Internet Explorer cache folder emptied.
                File delete failed. C:\Documents and Settings\default\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
                User's Temporary Internet Files folder emptied.
                Local Service Temp folder emptied.
                File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
                Local Service Temporary Internet Files folder emptied.
                Network Service Temp folder emptied.
                Network Service Temporary Internet Files folder emptied.
                File delete failed. C:\WINDOWS\temp\dfbd20b3-b0c5-4470-b454-1feee20ee01a.tmp scheduled to be deleted on reboot.
                Windows Temp folder emptied.
                Temp folders emptied.
                Explorer started successfully
                 
                OTMoveIt3 by OldTimer - Version 1.0.11.0 log created on 05162009_133548

                Files moved on Reboot...
                File C:\WINDOWS\temp\dfbd20b3-b0c5-4470-b454-1feee20ee01a.tmp not found!




                # version=4
                # OnlineScanner.ocx=1.0.0.635
                # OnlineScannerDLLA.dll=1, 0, 0, 79
                # OnlineScannerDLLW.dll=1, 0, 0, 78
                # OnlineScannerUninstaller.exe=1, 0, 0, 49
                # vers_standard_module=4080 (20090515)
                # vers_arch_module=1.064 (20080214)
                # vers_adv_heur_module=1.066 (20070917)
                # EOSSerial=83bff9a9d9d396428ed4da6cef4c835f
                # end=finished
                # remove_checked=true
                # unwanted_checked=true
                # utc_time=2009-05-16 07:05:20
                # local_time=2009-05-16 03:05:20 (-0500, Eastern Daylight Time)
                # country="United States"
                # osver=5.1.2600 NT Service Pack 2
                # scanned=176763
                # found=0
                # scan_time=3664



                evilfantasy

                • Malware Removal Specialist
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                Re: malware removal guide
                « Reply #13 on: May 16, 2009, 04:43:20 PM »
                Looks good.

                How is the computer running now?

                notevenclose

                  Topic Starter


                  Rookie

                  Re: malware removal guide
                  « Reply #14 on: May 16, 2009, 08:32:58 PM »
                    Seems good, fast ..I can't thank you enough!

                  evilfantasy

                  • Malware Removal Specialist
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                  • Experience: Experienced
                  • OS: Windows 11
                  Re: malware removal guide
                  « Reply #15 on: May 16, 2009, 08:36:56 PM »
                  Cool >:D

                  Final suggestions...

                  Use the Secunia Software Inspector to check for out of date software.
                  • Click Start Now
                  • Check the box next to Enable thorough system inspection.
                  • Click Start
                  • Allow the scan to finish and scroll down to see if any updates are needed.
                  • Update anything listed.
                  .
                  ----------

                  Go to Microsoft Windows Update and get all critical updates.

                  ----------

                  I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

                  SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
                  * Using SpywareBlaster to protect your computer from Spyware and Malware
                  * If you don't know what ActiveX controls are, see here

                  Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

                  Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

                  notevenclose

                    Topic Starter


                    Rookie

                    Re: malware removal guide
                    « Reply #16 on: May 17, 2009, 08:43:23 PM »
                    Hi I found a problem.... after i told you it was running fine   my daughter tired to play a video on you tube and  got a msg. to load adobe active x or java i downloaded active x 10... but no videos will play from any site , even her school... they all say i need active x  or java ....any suggestions?


                    evilfantasy

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                    Re: malware removal guide
                    « Reply #17 on: May 17, 2009, 09:12:42 PM »
                    Download DDS by sUBs and save it to your desktop. Alternate DDS download link

                    Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

                    * XP users Double click on dds to run it.
                    * If your antivirus or firewall try to block DDS then please allow it to run.
                    * When finished DDS will open two (2) logs.

                    1) DDS.txt
                    2) Attach.txt

                    * Save both logs to your desktop.
                    * Please copy and paste the entire contents of both logs in your next reply.

                    Note: DDS will instruct you to post the Attach.txt log as an attachment.
                    Please just post it as you would any other log by copy and pasting it into the reply.

                    notevenclose

                      Topic Starter


                      Rookie

                      Re: malware removal guide
                      « Reply #18 on: May 18, 2009, 07:23:42 AM »
                      here are the logs thank you



                      DDS (Ver_09-05-14.01) - FAT32x86 
                      Run by default at  8:37:39.28 on Mon 05/18/2009
                      Internet Explorer: 6.0.2900.2180
                      Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.511.239 [GMT -4:00]

                      AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)   {17DDD097-36FF-435F-9E1B-52D74245D6BF}

                      ============== Running Processes ===============

                      C:\WINDOWS\system32\svchost -k DcomLaunch
                      SVCHOST.EXE
                      C:\WINDOWS\System32\svchost.exe -k netsvcs
                      SVCHOST.EXE
                      SVCHOST.EXE
                      C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
                      C:\WINDOWS\system32\spoolsv.exe
                      SVCHOST.EXE
                      C:\WINDOWS\Nhksrv.exe
                      C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
                      C:\WINDOWS\System32\svchost.exe -k HPZ12
                      C:\WINDOWS\System32\nvsvc32.exe
                      C:\WINDOWS\System32\svchost.exe -k HPZ12
                      C:\PROGRA~1\AVG\AVG8\avgemc.exe
                      C:\PROGRA~1\AVG\AVG8\avgrsx.exe
                      C:\WINDOWS\Explorer.EXE
                      C:\Program Files\AVG\AVG8\avgcsrvx.exe
                      C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
                      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                      C:\WINDOWS\DELLMMKB.EXE
                      C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe
                      C:\Program Files\Netropa\OSD.exe
                      C:\Program Files\iTunes\iTunesHelper.exe
                      C:\PROGRA~1\AVG\AVG8\avgtray.exe
                      C:\Program Files\iPod\bin\iPodService.exe
                      C:\WINDOWS\system32\wuauclt.exe
                      C:\WINDOWS\system32\wuauclt.exe
                      C:\PROGRA~1\AVG\AVG8\avgnsx.exe
                      C:\Documents and Settings\default\Desktop\dds.pif

                      ============== Pseudo HJT Report ===============

                      uStart Page = hxxp://yahoo.com/
                      mLocal Page = c:\windows\system\blank.htm
                      mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
                      uInternet Connection Wizard,ShellNext = hxxp://cf.icq.com/cf/2000/lost_password.html
                      uInternet Settings,ProxyServer = http=localhost:7171
                      uInternet Settings,ProxyOverride = *.local;<local>
                      uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
                      uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
                      mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
                      BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
                      BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
                      BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
                      BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
                      BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
                      BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
                      TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
                      TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
                      TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
                      TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
                      EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\YHEXBMES0411.DLL
                      EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\SHDOCVW.DLL
                      EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
                      uRun: [MoneyAgent] "c:\program files\microsoft money\system\Money Express.exe"
                      mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
                      mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
                      mRun: [DellTouch] c:\windows\DELLMMKB.EXE
                      mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
                      mRun: [nwiz] nwiz.exe /installquiet
                      mRun: [AS00_Gear511] c:\program files\netgear\wg511scu\utility\Gear511.exe -hide
                      mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
                      mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
                      mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
                      mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe"  /autorun
                      dRun: [MoneyAgent] "c:\program files\microsoft money\system\Money Express.exe"
                      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
                      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
                      dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
                      dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
                      IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
                      IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\YHEXBMES0411.DLL
                      IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\SHDOCVW.DLL
                      Trusted Zone: aol.com\free
                      DPF: DirectAnimation Java Classes - file://c:\windows\system\dajava.cab
                      DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
                      DPF: {17163BB4-107E-11D4-9B76-006097DF2317} - hxxp://aol.ea.com/downloads/games/common/boot_strap/iegils.cab
                      DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - c:\program files\yahoo!\common\Yinsthelper.dll
                      DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
                      DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aol.com/computercheckup/qdiagcc.cab
                      DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
                      DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} - hxxp://office.microsoft.com/productupdates/content/opuc.cab
                      DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164998083052
                      DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1164998017898
                      DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
                      DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - hxxp://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
                      DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?1038151877710
                      DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
                      DPF: {CEBC955E-58AF-11D2-A30A-00A0C903492B} - hxxp://windowsupdate.microsoft.com/R1044/V31Controls/x86/mil/en/actsetup.cab
                      DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
                      Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
                      Handler: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5020} -
                      Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
                      Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
                      Notify: avgrsstarter - avgrsstx.dll
                      SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

                      ============= SERVICES / DRIVERS ===============

                      R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-15 325896]
                      R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-4-3 27784]
                      R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-15 108552]
                      R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-4-28 9968]
                      R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-4-28 72944]
                      R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
                      R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-19 908568]
                      R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-19 298776]
                      R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [2006-12-1 28672]
                      R3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\system32\AWINDIS5.SYS [2006-12-3 16194]
                      R3 maestro;ESS Maestro Audio Driver (WDM);c:\windows\system32\drivers\es198xdl.sys [2002-6-20 414400]
                      R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2006-12-1 6942]
                      R3 NETGEAR_WG511_SERVICE;NETGEAR WG511T Wireless Adapter Service;c:\windows\system32\drivers\wg511nd5.sys [2006-12-3 449888]
                      S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-4-28 7408]

                      =============== Created Last 30 ================

                      2009-05-16 22:55   410,984   a-------   c:\windows\system32\deploytk.dll
                      2009-05-16 14:00   <DIR>   --d-----   c:\program files\EsetOnlineScanner
                      2009-05-15 01:19   <DIR>   a-dshr--   C:\cmdcons
                      2009-05-11 23:59   <DIR>   --d-----   c:\program files\Trend Micro
                      2009-05-11 23:19   <DIR>   --d-----   c:\docume~1\default\applic~1\Malwarebytes
                      2009-05-11 23:19   15,504   a-------   c:\windows\system32\drivers\mbam.sys
                      2009-05-11 23:19   38,496   a-------   c:\windows\system32\drivers\mbamswissarmy.sys
                      2009-05-11 23:19   <DIR>   --d-----   c:\program files\Malwarebytes' Anti-Malware
                      2009-05-11 23:19   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\Malwarebytes
                      2009-05-11 21:22   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
                      2009-05-11 21:22   <DIR>   --d-----   c:\program files\SUPERAntiSpyware
                      2009-05-11 21:22   <DIR>   --d-----   c:\docume~1\default\applic~1\SUPERAntiSpyware.com
                      2009-05-11 14:24   <DIR>   --d-----   c:\program files\CCleaner
                      2009-05-09 16:46   <DIR>   --d-----   c:\documents and settings\default\Apps
                      2009-05-09 15:35   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\WEBREG
                      2009-05-09 14:49   16,496   a----r--   c:\windows\system32\drivers\HPZipr12.sys
                      2009-05-09 14:49   49,920   a----r--   c:\windows\system32\drivers\HPZid412.sys
                      2009-05-09 14:49   271,704   a----r--   c:\windows\system32\hpzids01.dll
                      2009-05-09 14:49   118,272   a-------   c:\windows\system32\hpz3l5mu.dll
                      2009-05-09 14:48   372,736   a----r--   c:\windows\system32\hppldcoi.dll
                      2009-05-09 14:48   309,760   a----r--   c:\windows\system32\difxapi.dll
                      2009-05-09 14:48   21,568   a----r--   c:\windows\system32\drivers\HPZius12.sys
                      2009-05-09 14:38   <DIR>   --d-----   c:\program files\HP
                      2009-05-09 14:38   25,856   a-------   c:\windows\system32\drivers\usbprint.sys
                      2009-05-09 14:38   25,856   a-------   c:\windows\system32\dllcache\usbprint.sys
                      2009-05-09 14:38   31,616   a-------   c:\windows\system32\drivers\usbccgp.sys
                      2009-05-09 14:38   31,616   a-------   c:\windows\system32\dllcache\usbccgp.sys
                      2009-05-08 21:29   <DIR>   --d-----   c:\program files\common files\AOLSHARE
                      2009-05-07 21:47   118   a-------   c:\windows\system32\MRT.INI
                      2009-05-07 19:35   <DIR>   --d-----   c:\windows\pss
                      2009-05-07 11:07   283,648   --------   c:\windows\system32\dllcache\pdh.dll
                      2009-05-07 11:07   60,416   --------   c:\windows\system32\dllcache\colbact.dll
                      2009-05-07 11:07   473,088   --------   c:\windows\system32\dllcache\fastprox.dll
                      2009-05-07 11:07   453,120   --------   c:\windows\system32\dllcache\wmiprvsd.dll
                      2009-05-07 11:07   399,360   --------   c:\windows\system32\dllcache\rpcss.dll
                      2009-05-07 11:07   227,840   --------   c:\windows\system32\dllcache\wmiprvse.exe
                      2009-05-07 11:07   110,592   --------   c:\windows\system32\dllcache\services.exe
                      2009-05-07 11:07   616,960   --------   c:\windows\system32\dllcache\advapi32.dll
                      2009-05-07 11:07   714,752   --------   c:\windows\system32\dllcache\ntdll.dll
                      2009-05-07 11:05   1,193,414   --------   c:\windows\system32\dllcache\sysmain.sdb
                      2009-05-07 11:05   215,552   --------   c:\windows\system32\dllcache\wordpad.exe
                      2009-05-06 20:44   <DIR>   --d-----   c:\program files\RegistryRepair
                      2009-05-04 10:28   <DIR>   --d-----   c:\program files\TeaTimer (Spybot - Search & Destroy)
                      2009-05-04 10:28   <DIR>   --d-----   c:\program files\SDHelper (Spybot - Search & Destroy)
                      2009-05-04 10:28   <DIR>   --d-----   c:\program files\Misc. Support Library (Spybot - Search & Destroy)
                      2009-05-04 10:28   <DIR>   --d-----   c:\program files\File Scanner Library (Spybot - Search & Destroy)
                      2009-05-04 10:21   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
                      2009-05-04 10:21   <DIR>   --d-----   c:\program files\Spybot - Search & Destroy
                      2009-04-26 21:15   28,776   a-------   C:\vffbvrg.jpg

                      ==================== Find3M  ====================

                      2009-05-17 10:25   325,896   a-------   c:\windows\system32\drivers\avgldx86.sys
                      2009-05-17 10:25   11,952   a-------   c:\windows\system32\avgrsstx.dll
                      2009-05-17 10:25   108,552   a-------   c:\windows\system32\drivers\avgtdix.sys
                      2009-05-16 23:32   17,015   a-------   c:\windows\system32\nvModes.dat
                      2009-05-15 00:29   90,112   a-------   c:\windows\DUMP88cc.tmp
                      2009-04-14 09:16   74,352   a-------   c:\docume~1\default\applic~1\GDIPFONTCACHEV1.DAT
                      2009-03-28 18:55   61,224   a-------   c:\windows\java\GoToAssistDownloadHelper.exe
                      2009-03-21 10:18   986,112   --------   c:\windows\system32\dllcache\kernel32.dll
                      2009-03-06 10:44   283,648   a-------   c:\windows\system32\pdh.dll
                      2009-03-02 19:27   1,499,136   --------   c:\windows\system32\dllcache\shdocvw.dll
                      2009-02-20 17:44   3,067,904   --------   c:\windows\system32\dllcache\mshtml.dll
                      2009-02-19 05:50   18,432   --------   c:\windows\system32\dllcache\iedw.exe
                      2004-07-04 21:02   75   a-------   c:\docume~1\default\applic~1\fusioncache.dat
                      2000-10-13 16:56   271   ---sh---   c:\program files\desktop.ini
                      2000-10-13 16:56   23,357   ----h---   c:\program files\folder.htt

                      ============= FINISH:  8:38:41.74 ===============


                      UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
                      IF REQUESTED, ZIP IT UP & ATTACH IT

                      DDS (Ver_09-05-14.01)

                      Microsoft Windows XP Home Edition
                      Boot Device: \Device\HarddiskVolume1
                      Install Date: 12/1/2006 11:33:09 AM
                      System Uptime: 5/18/2009 8:26:23 AM (0 hours ago)

                      Motherboard: Dell Computer Corporation |  | Inspiron 8100           
                      Processor: Intel(R) Pentium(R) III Mobile CPU      1000MHz | Microprocessor | 996/133mhz

                      ==== Disk Partitions =========================

                      A: is Removable
                      C: is FIXED (FAT32) - 19 GiB total, 10.36 GiB free.
                      D: is CDROM ()
                      E: is Removable

                      ==== Disabled Device Manager Items =============

                      ==== System Restore Points ===================

                      RP299: 5/16/2009 1:48:47 PM - System Checkpoint
                      RP300: 5/16/2009 10:54:14 PM - Installed Java(TM) 6 Update 13
                      RP301: 5/17/2009 10:12:29 AM - Avg8 Update
                      RP302: 5/17/2009 10:26:06 AM - Avg8 Update
                      RP303: 5/17/2009 11:44:39 AM - Removed Java(TM) 6 Update 13

                      ==== Installed Programs ======================

                      32 Bit HP CIO Components Installer
                      Ad-Aware
                      Adobe Flash Player 10 ActiveX
                      Adobe Photoshop 6.0
                      Adobe Reader 7.0.8
                      Adobe SVG Viewer 3.0
                      AOL Coach Version 2.0(Build:20041026.5 en)
                      AOL Deskbar
                      AOL You've Got Pictures Screensaver
                      AVG Free 8.5
                      BarSim 1.5.2
                      CCleaner (remove only)
                      Dell AccessDirect
                      Dell Dock Quick Install for Windows
                      Dell Internal Modem Diagnostics Tool
                      Dell Solution Center
                      DellTouch
                      DivX Codec
                      DivX Player
                      EACOM Game Installer
                      ESET Online Scanner
                      FoneSync
                      Google Toolbar for Internet Explorer
                      HijackThis 2.0.2
                      Hotfix for Windows Media Format SDK (KB902344)
                      Hotfix for Windows XP (KB896344)
                      Hotfix for Windows XP (KB928388)
                      Hotfix for Windows XP (KB952287)
                      Image Expert 2000 v3.2
                      Intel SpeedStep technology Applet
                      Intel(R) PRO Ethernet Adapter and Software
                      Internet Explorer Q903235
                      iTunes
                      Learn2 Player (Uninstall Only)
                      LiveInfoPro
                      Malwarebytes' Anti-Malware
                      MathPlayer
                      Microsoft .NET Framework (English)
                      Microsoft .NET Framework (English) v1.0.3705
                      Microsoft .NET Framework 1.1
                      Microsoft .NET Framework 1.1 Hotfix (KB928366)
                      Microsoft .NET Framework 2.0 Service Pack 1
                      Microsoft Base Smart Card Cryptographic Service Provider Package
                      Microsoft Data Access Components KB870669
                      Microsoft Money 2001
                      Microsoft Office 2000 Premium
                      Microsoft Picture It! Publishing 2001
                      Microsoft Visual C++ 2005 Redistributable
                      Microsoft Works 2001 Setup Launcher
                      Microsoft XML Parser and SDK
                      MSXML 4.0 SP2 (KB927978)
                      MSXML 4.0 SP2 (KB936181)
                      MSXML 4.0 SP2 (KB954430)
                      MSXML4 Parser
                      NETGEAR 108 Mbps Wireless PC Card WG511T
                      NVIDIA Windows 2000/XP Display Drivers
                      OS Updates for WinME and Win2K
                      QuickTime
                      RealPlayer
                      Security Update for Step By Step Interactive Training (KB898458)
                      Security Update for Step By Step Interactive Training (KB923723)
                      Security Update for Windows Media Player (KB911564)
                      Security Update for Windows Media Player (KB952069)
                      Security Update for Windows Media Player 10 (KB917734)
                      Security Update for Windows Media Player 10 (KB936782)
                      Security Update for Windows Media Player 6.4 (KB925398)
                      Security Update for Windows XP (KB890046)
                      Security Update for Windows XP (KB893756)
                      Security Update for Windows XP (KB896358)
                      Security Update for Windows XP (KB896423)
                      Security Update for Windows XP (KB896424)
                      Security Update for Windows XP (KB896428)
                      Security Update for Windows XP (KB899587)
                      Security Update for Windows XP (KB899591)
                      Security Update for Windows XP (KB900725)
                      Security Update for Windows XP (KB901017)
                      Security Update for Windows XP (KB901214)
                      Security Update for Windows XP (KB902400)
                      Security Update for Windows XP (KB904706)
                      Security Update for Windows XP (KB905414)
                      Security Update for Windows XP (KB905749)
                      Security Update for Windows XP (KB908519)
                      Security Update for Windows XP (KB911562)
                      Security Update for Windows XP (KB911567)
                      Security Update for Windows XP (KB911927)
                      Security Update for Windows XP (KB912919)
                      Security Update for Windows XP (KB913580)
                      Security Update for Windows XP (KB914388)
                      Security Update for Windows XP (KB914389)
                      Security Update for Windows XP (KB917344)
                      Security Update for Windows XP (KB917422)
                      Security Update for Windows XP (KB917953)
                      Security Update for Windows XP (KB918118)
                      Security Update for Windows XP (KB919007)
                      Security Update for Windows XP (KB920213)
                      Security Update for Windows XP (KB920214)
                      Security Update for Windows XP (KB920670)
                      Security Update for Windows XP (KB920683)
                      Security Update for Windows XP (KB920685)
                      Security Update for Windows XP (KB921398)
                      Security Update for Windows XP (KB921503)
                      Security Update for Windows XP (KB921883)
                      Security Update for Windows XP (KB922616)
                      Security Update for Windows XP (KB922760)
                      Security Update for Windows XP (KB922819)
                      Security Update for Windows XP (KB923191)
                      Security Update for Windows XP (KB923414)
                      Security Update for Windows XP (KB923561)
                      Security Update for Windows XP (KB923689)
                      Security Update for Windows XP (KB923694)
                      Security Update for Windows XP (KB923980)
                      Security Update for Windows XP (KB924191)
                      Security Update for Windows XP (KB924270)
                      Security Update for Windows XP (KB924496)
                      Security Update for Windows XP (KB924667)
                      Security Update for Windows XP (KB925454)
                      Security Update for Windows XP (KB925486)
                      Security Update for Windows XP (KB925902)
                      Security Update for Windows XP (KB926255)
                      Security Update for Windows XP (KB926436)
                      Security Update for Windows XP (KB927779)
                      Security Update for Windows XP (KB927802)
                      Security Update for Windows XP (KB928090)
                      Security Update for Windows XP (KB928255)
                      Security Update for Windows XP (KB928843)
                      Security Update for Windows XP (KB929123)
                      Security Update for Windows XP (KB929969)
                      Security Update for Windows XP (KB930178)
                      Security Update for Windows XP (KB931261)
                      Security Update for Windows XP (KB931768)
                      Security Update for Windows XP (KB931784)
                      Security Update for Windows XP (KB932168)
                      Security Update for Windows XP (KB933566)
                      Security Update for Windows XP (KB933729)
                      Security Update for Windows XP (KB935839)
                      Security Update for Windows XP (KB935840)
                      Security Update for Windows XP (KB936021)
                      Security Update for Windows XP (KB937143)
                      Security Update for Windows XP (KB938127)
                      Security Update for Windows XP (KB938464)
                      Security Update for Windows XP (KB938829)
                      Security Update for Windows XP (KB939653)
                      Security Update for Windows XP (KB941202)
                      Security Update for Windows XP (KB941568)
                      Security Update for Windows XP (KB941569)
                      Security Update for Windows XP (KB941644)
                      Security Update for Windows XP (KB941693)
                      Security Update for Windows XP (KB942615)
                      Security Update for Windows XP (KB943055)
                      Security Update for Windows XP (KB943460)
                      Security Update for Windows XP (KB943485)
                      Security Update for Windows XP (KB944338)
                      Security Update for Windows XP (KB944533)
                      Security Update for Windows XP (KB944653)
                      Security Update for Windows XP (KB945553)
                      Security Update for Windows XP (KB946026)
                      Security Update for Windows XP (KB946648)
                      Security Update for Windows XP (KB947864)
                      Security Update for Windows XP (KB948590)
                      Security Update for Windows XP (KB948881)
                      Security Update for Windows XP (KB950749)
                      Security Update for Windows XP (KB950762)
                      Security Update for Windows XP (KB950974)
                      Security Update for Windows XP (KB951066)
                      Security Update for Windows XP (KB951376-v2)
                      Security Update for Windows XP (KB951698)
                      Security Update for Windows XP (KB951748)
                      Security Update for Windows XP (KB952004)
                      Security Update for Windows XP (KB952954)
                      Security Update for Windows XP (KB954211)
                      Security Update for Windows XP (KB954600)
                      Security Update for Windows XP (KB955069)
                      Security Update for Windows XP (KB956391)
                      Security Update for Windows XP (KB956572)
                      Security Update for Windows XP (KB956802)
                      Security Update for Windows XP (KB956803)
                      Security Update for Windows XP (KB956841)
                      Security Update for Windows XP (KB957097)
                      Security Update for Windows XP (KB958215)
                      Security Update for Windows XP (KB958644)
                      Security Update for Windows XP (KB958687)
                      Security Update for Windows XP (KB958690)
                      Security Update for Windows XP (KB959426)
                      Security Update for Windows XP (KB960225)
                      Security Update for Windows XP (KB960714)
                      Security Update for Windows XP (KB960715)
                      Security Update for Windows XP (KB960803)
                      Security Update for Windows XP (KB961373)
                      Security Update for Windows XP (KB963027)
                      Shockwave
                      Snood for Windows version 3.0-W
                      Softex BayManager
                      Spybot - Search & Destroy 1.3
                      SUPERAntiSpyware Free Edition
                      Synaptics TouchPad
                      Update for Windows XP (KB898461)
                      Update for Windows XP (KB900485)
                      Update for Windows XP (KB900930)
                      Update for Windows XP (KB908531)
                      Update for Windows XP (KB910437)
                      Update for Windows XP (KB911280)
                      Update for Windows XP (KB916595)
                      Update for Windows XP (KB920872)
                      Update for Windows XP (KB922582)
                      Update for Windows XP (KB927891)
                      Update for Windows XP (KB929338)
                      Update for Windows XP (KB930916)
                      Update for Windows XP (KB931836)
                      Update for Windows XP (KB933360)
                      Update for Windows XP (KB936357)
                      Update for Windows XP (KB938828)
                      Update for Windows XP (KB942763)
                      Update for Windows XP (KB942840)
                      Update for Windows XP (KB946627)
                      Update for Windows XP (KB955839)
                      Update for Windows XP (KB967715)
                      User's Guides
                      Verizon Yahoo! Applications
                      Viewpoint Media Player
                      WebFldrs XP
                      Windows Genuine Advantage Notifications (KB905474)
                      Windows Genuine Advantage Validation Tool (KB892130)
                      Windows Installer 3.1 (KB893803)
                      Windows Media Format Runtime
                      Windows Media Format SDK Hotfix - KB891122
                      Windows Media Player 10
                      Windows XP Hotfix - KB873339
                      Windows XP Hotfix - KB885835
                      Windows XP Hotfix - KB885836
                      Windows XP Hotfix - KB886185
                      Windows XP Hotfix - KB887472
                      Windows XP Hotfix - KB888302
                      Windows XP Hotfix - KB890859
                      Windows XP Hotfix - KB891781
                      Windows XP Service Pack 2
                      WinRAR archiver
                      Works Suite OS Pack
                      Works Synchronization
                      Yahoo! Toolbar

                      ==== Event Viewer Messages From Past Week ========

                      5/17/2009 11:45:12 AM, error: Service Control Manager [7023]  - The Application Management service terminated with the following error:  The specified module could not be found.
                      5/15/2009 1:41:31 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the 7F3300AEC5DB29D6F7AE8C96105DD640 service to connect.
                      5/15/2009 1:41:06 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the 0624B29CDD53C5C2B4D49AC9BAC6B32F service to connect.
                      5/15/2009 1:37:12 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the 7D9761E0E5600B6001EDFB377419661E service to connect.
                      5/14/2009 9:55:45 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
                      5/14/2009 9:51:01 AM, error: W32Time [17]  - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 120 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
                      5/14/2009 8:50:59 AM, error: W32Time [17]  - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
                      5/14/2009 8:20:58 AM, error: W32Time [17]  - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
                      5/14/2009 8:05:58 AM, error: W32Time [17]  - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
                      5/14/2009 6:34:33 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD AvgLdx86 AvgMfx86 AvgTdiX Fips IPSec MRxSmb NetBIOS NetBT P3 RasAcd Rdbss SASDIFSV SASKUTIL Tcpip
                      5/14/2009 6:34:33 PM, error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error:  A device attached to the system is not functioning.
                      5/14/2009 6:34:33 PM, error: Service Control Manager [7001]  - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:  A device attached to the system is not functioning.
                      5/14/2009 6:34:33 PM, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
                      5/14/2009 6:34:33 PM, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.
                      5/14/2009 6:33:36 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
                      5/14/2009 3:25:02 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AvgLdx86 AvgMfx86 Fips P3 SASDIFSV SASKUTIL
                      5/13/2009 10:53:07 AM, error: E100B [4]  - Adapter Intel 8255x-based PCI Ethernet Adapter (10/100): Adapter Link Down
                      5/13/2009 10:49:01 AM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
                      5/13/2009 10:36:38 AM, error: System Error [1003]  - Error code 1000000a, parameter1 000000b1, parameter2 00000002, parameter3 00000000, parameter4 8050af1a.
                      5/12/2009 7:45:12 AM, error: System Error [1003]  - Error code 1000000a, parameter1 00000018, parameter2 00000002, parameter3 00000000, parameter4 8050af20.
                      5/11/2009 4:53:27 PM, error: System Error [1003]  - Error code 1000000a, parameter1 bad0b0c8, parameter2 00000002, parameter3 00000000, parameter4 8050af20.

                      ==== End Of File ===========================


                      evilfantasy

                      • Malware Removal Specialist
                      • Moderator


                      • Genius
                      • Calm like a bomb
                      • Thanked: 493
                      • Experience: Experienced
                      • OS: Windows 11
                      Re: malware removal guide
                      « Reply #19 on: May 18, 2009, 11:09:41 AM »
                      Go to Add or Remove Programs and uninstall Spybot - Search & Destroy 1.3 <- This is about 3 years out of date.

                      ----------

                      Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

                      Link #1
                      Link #2

                      **Note:  It is important that it is saved directly to your Desktop

                      DO NOT run it yet!

                      Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

                      Delete these files/folders, as follows:

                      1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
                      It must be Notepad, not Wordpad.
                      2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C

                      Code: [Select]
                      KillAll::

                      DDS::
                      TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
                      TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
                      EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
                      IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
                      Handler: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5020} -

                      3. Go to the Notepad window and click Edit > Paste
                      4. Then click File > Save
                      5. Name the file CFScript.txt - Save the file to your Desktop
                      6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!



                      ComboFix will begin to execute, just follow the prompts.
                      After reboot (in case it asks to reboot), it will produce a log for you.
                      Post that log (Combofix.txt) in your next reply.

                      Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freeze

                      notevenclose

                        Topic Starter


                        Rookie

                        Re: malware removal guide
                        « Reply #20 on: May 18, 2009, 07:43:33 PM »
                        Combofix log

                        ComboFix 09-05-18.02 - default 05/18/2009 21:25.2 - FAT32x86
                        Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.511.243 [GMT -4:00]
                        Running from: c:\documents and settings\default\Desktop\ComboFix.exe
                        Command switches used :: c:\documents and settings\default\Desktop\CFScript.txt
                        AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
                        .

                        (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
                        .

                        c:\program files\messenger\msmsgs.exe

                        .
                        (((((((((((((((((((((((((   Files Created from 2009-04-19 to 2009-05-19  )))))))))))))))))))))))))))))))
                        .

                        2009-05-17 15:37 . 2009-05-17 15:37   --------   d-----w   c:\windows\Sun
                        2009-05-17 03:28 . 2009-05-17 03:28   --------   d-----w   c:\documents and settings\Guest\Local Settings\Application Data\Google
                        2009-05-17 02:55 . 2009-05-17 02:54   410984   ----a-w   c:\windows\system32\deploytk.dll
                        2009-05-16 18:00 . 2009-05-16 18:00   --------   d-----w   c:\program files\EsetOnlineScanner
                        2009-05-14 21:10 . 2009-05-14 21:10   --------   d-----w   c:\documents and settings\Administrator\Application Data\Malwarebytes
                        2009-05-14 21:08 . 2009-05-14 21:08   --------   d-----w   c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
                        2009-05-14 02:18 . 2009-05-14 02:18   74352   ----a-w   c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
                        2009-05-12 03:59 . 2009-05-12 03:59   --------   d-----w   c:\program files\Trend Micro
                        2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\documents and settings\default\Application Data\Malwarebytes
                        2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\documents and settings\default\Application Data\Malwarebytes
                        2009-05-12 03:19 . 2009-04-06 19:32   15504   ----a-w   c:\windows\system32\drivers\mbam.sys
                        2009-05-12 03:19 . 2009-04-06 19:32   38496   ----a-w   c:\windows\system32\drivers\mbamswissarmy.sys
                        2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\documents and settings\All Users\Application Data\Malwarebytes
                        2009-05-12 03:19 . 2009-05-12 03:19   --------   d-----w   c:\program files\Malwarebytes' Anti-Malware
                        2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
                        2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\program files\SUPERAntiSpyware
                        2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\documents and settings\default\Application Data\SUPERAntiSpyware.com
                        2009-05-12 01:22 . 2009-05-12 01:22   --------   d-----w   c:\documents and settings\default\Application Data\SUPERAntiSpyware.com
                        2009-05-11 18:24 . 2009-05-11 18:24   --------   d-----w   c:\program files\CCleaner
                        2009-05-09 20:46 . 2009-05-09 20:46   --------   d-----w   c:\documents and settings\default\Apps
                        2009-05-09 19:35 . 2009-05-09 19:35   --------   d-----w   c:\documents and settings\All Users\Application Data\WEBREG
                        2009-05-09 18:51 . 2009-05-09 18:51   --------   d-----w   c:\documents and settings\default\Application Data\HP
                        2009-05-09 18:51 . 2009-05-09 18:51   --------   d-----w   c:\documents and settings\default\Application Data\HP
                        2009-05-09 18:49 . 2008-01-24 21:29   16496   ----a-r   c:\windows\system32\drivers\HPZipr12.sys
                        2009-05-09 18:49 . 2008-01-24 21:29   49920   ----a-r   c:\windows\system32\drivers\HPZid412.sys
                        2009-05-09 18:49 . 2009-05-09 18:49   --------   d-----w   c:\documents and settings\All Users\Application Data\Hewlett-Packard
                        2009-05-09 18:49 . 2008-01-24 21:31   271704   ----a-r   c:\windows\system32\hpzids01.dll
                        2009-05-09 18:49 . 2007-10-20 22:25   118272   ----a-w   c:\windows\system32\hpz3l5mu.dll
                        2009-05-09 18:48 . 2008-01-24 21:30   309760   ----a-r   c:\windows\system32\difxapi.dll
                        2009-05-09 18:48 . 2008-01-24 21:30   372736   ----a-r   c:\windows\system32\hppldcoi.dll
                        2009-05-09 18:48 . 2008-01-24 21:30   21568   ----a-r   c:\windows\system32\drivers\HPZius12.sys
                        2009-05-09 18:41 . 2009-05-09 18:41   --------   d-----w   c:\documents and settings\All Users\Application Data\HP
                        2009-05-09 18:39 . 2009-05-09 18:39   --------   d-----w   c:\windows\system32\DRVSTORE
                        2009-05-09 18:38 . 2009-05-09 18:38   --------   d-----w   c:\program files\HP
                        2009-05-09 18:38 . 2004-08-04 05:01   25856   ----a-w   c:\windows\system32\dllcache\usbprint.sys
                        2009-05-09 18:38 . 2004-08-04 05:01   25856   ----a-w   c:\windows\system32\drivers\usbprint.sys
                        2009-05-09 18:38 . 2004-08-04 05:08   31616   ----a-w   c:\windows\system32\dllcache\usbccgp.sys
                        2009-05-09 18:38 . 2004-08-04 05:08   31616   ----a-w   c:\windows\system32\drivers\usbccgp.sys
                        2009-05-09 01:29 . 2009-05-09 01:29   --------   d-----w   c:\program files\Common Files\AOLSHARE
                        2009-05-07 15:07 . 2009-03-06 14:44   283648   ------w   c:\windows\system32\dllcache\pdh.dll
                        2009-05-07 15:07 . 2005-07-26 04:39   60416   ------w   c:\windows\system32\dllcache\colbact.dll
                        2009-05-07 15:07 . 2009-02-09 10:20   399360   ------w   c:\windows\system32\dllcache\rpcss.dll
                        2009-05-07 15:07 . 2009-02-06 17:14   110592   ------w   c:\windows\system32\dllcache\services.exe
                        2009-05-07 15:07 . 2009-02-09 10:20   473088   ------w   c:\windows\system32\dllcache\fastprox.dll
                        2009-05-07 15:07 . 2009-02-06 16:39   227840   ------w   c:\windows\system32\dllcache\wmiprvse.exe
                        2009-05-07 15:07 . 2009-02-09 10:20   453120   ------w   c:\windows\system32\dllcache\wmiprvsd.dll
                        2009-05-07 15:07 . 2009-02-09 10:20   616960   ------w   c:\windows\system32\dllcache\advapi32.dll
                        2009-05-07 15:07 . 2009-02-09 10:20   714752   ------w   c:\windows\system32\dllcache\ntdll.dll
                        2009-05-07 15:05 . 2008-04-21 10:02   215552   ------w   c:\windows\system32\dllcache\wordpad.exe
                        2009-05-07 00:44 . 2009-05-07 00:44   --------   d-----w   c:\program files\RegistryRepair
                        2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\TeaTimer (Spybot - Search & Destroy)
                        2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\Misc. Support Library (Spybot - Search & Destroy)
                        2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\SDHelper (Spybot - Search & Destroy)
                        2009-05-04 14:28 . 2009-05-04 14:28   --------   d-----w   c:\program files\File Scanner Library (Spybot - Search & Destroy)
                        2009-05-04 14:21 . 2009-05-04 14:21   --------   d-----w   c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
                        2009-05-04 14:21 . 2009-05-04 14:21   --------   d-----w   c:\program files\Spybot - Search & Destroy

                        .
                        ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
                        .
                        2009-05-19 01:23 . 2006-12-03 15:33   74352   ----a-w   c:\documents and settings\default\Application Data\GDIPFONTCACHEV1.DAT
                        2009-05-19 01:23 . 2006-12-03 15:33   74352   ----a-w   c:\documents and settings\default\Application Data\GDIPFONTCACHEV1.DAT
                        2009-05-17 14:25 . 2008-05-15 15:17   11952   ----a-w   c:\windows\system32\avgrsstx.dll
                        2009-05-17 14:25 . 2008-05-15 15:17   325896   ----a-w   c:\windows\system32\drivers\avgldx86.sys
                        2009-05-17 14:25 . 2008-05-15 15:17   108552   ----a-w   c:\windows\system32\drivers\avgtdix.sys
                        2009-05-17 03:32 . 2006-12-02 17:58   17015   ----a-w   c:\windows\system32\nvModes.dat
                        2009-05-15 04:29 . 2006-12-01 14:49   90112   ----a-w   c:\windows\DUMP88cc.tmp
                        2009-03-23 21:48 . 2009-03-23 21:48   --------   d-----w   c:\program files\Common Files\Wise Installation Wizard
                        2009-03-06 14:44 . 2006-12-02 19:01   283648   ----a-w   c:\windows\system32\pdh.dll
                        2009-02-20 08:14 . 2006-06-23 15:33   668160   ----a-w   c:\windows\system32\wininet.dll
                        2009-02-20 08:14 . 2004-08-04 06:56   81920   ------w   c:\windows\system32\ieencode.dll
                        2000-10-13 20:56 . 2000-10-13 20:56   271   --sh--w   c:\program files\desktop.ini
                        2000-10-13 20:56 . 2000-10-13 20:56   23357   ---h--w   c:\program files\folder.htt
                        .

                        (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
                        .
                        .
                        *Note* empty entries & legit default entries are not shown
                        REGEDIT4

                        [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                        "MoneyAgent"="c:\program files\Microsoft Money\System\Money Express.exe" [2000-07-19 176183]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                        "SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2001-10-08 110592]
                        "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2001-10-08 401408]
                        "DellTouch"="c:\windows\DELLMMKB.EXE" [2001-09-23 163840]
                        "NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-06-24 4800512]
                        "AS00_Gear511"="c:\program files\NETGEAR\WG511SCU\Utility\Gear511.exe" [2006-01-20 1122412]
                        "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-10-25 282624]
                        "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-10-30 256576]
                        "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-17 1947928]
                        "Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-05-07 68592]
                        "nwiz"="nwiz.exe" - c:\windows\SYSTEM32\nwiz.exe [2003-06-24 323584]

                        [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
                        "MoneyAgent"="c:\program files\Microsoft Money\System\Money Express.exe" [2000-07-19 176183]

                        c:\documents and settings\All Users\Start Menu\Programs\Startup\
                        Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
                        Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

                        [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
                        "NoSetActiveDesktop"= 1 (0x1)
                        "NoActiveDesktopChanges"= 1 (0x1)

                        [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
                        "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

                        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
                        2008-12-22 16:05   356352   ----a-w   c:\program files\SUPERAntiSpyware\SASWINLO.dll

                        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
                        2009-05-17 14:25   11952   ----a-w   c:\windows\SYSTEM32\avgrsstx.dll

                        HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32
                        "wave1"= serwvdrv.dll

                        [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
                        "MSMSGS"="c:\program files\MESSENGER\MSMSGS.EXE" /background
                        "Mirabilis ICQ"=c:\program files\ICQ\NDetect.exe
                        "Weather"=c:\program files\AWS\WEATHERBUG\WEATHER.EXE 1
                        "Microsoft Works Update Detection"=c:\program files\Microsoft Works\WkDetect.exe
                        "Yahoo! Pager"=c:\program files\Yahoo!\Messenger\ypager.exe -quiet

                        [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
                        "MMTray"=c:\program files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
                        "LapLink Scheduler"="c:\program files\Common Files\LapLink\Scheduler\LLSCHED.EXE"
                        "SynTPLpr"=c:\program files\Synaptics\SynTP\SynTPLpr.exe
                        "SynTPEnh"=c:\program files\Synaptics\SynTP\SynTPEnh.exe
                        "WorksFUD"=c:\program files\Microsoft Works\wkfud.exe
                        "Microsoft Works Portfolio"=c:\program files\Microsoft Works\WksSb.exe /AllUsers
                        "Microsoft Works Update Detection"=c:\program files\Microsoft Works\WkDetect.exe
                        "seticlient"=c:\program files\SETI@home\[email protected] -min
                        "TkBellExe"=c:\program files\Common Files\Real\Update_OB\realsched.exe -osboot
                        "QuickTime Task"="c:\windows\SYSTEM32\qttask.exe" -atboottime
                        "AOLDialer"=c:\program files\Common Files\AOL\ACS\AOLDial.exe
                        "DadApp"=c:\program files\DELL\AccessDirect\dadapp.exe
                        "BayMgr"=DockApp.exe
                        "AOL Spyware Protection"="c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
                        "HostManager"=c:\program files\Common Files\AOL\1106251464\EE\AOLHostManager.exe

                        [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\setup\disabledrunkeys]
                        "LoadPowerProfile"=Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
                        "Promon.exe"=Promon.exe
                        "CPortPatch"=c:\windows\Quick Install\CPPatch.exe
                        "PRPCMonitor"=PRPCUI.exe
                        "LoadQM"=loadqm.exe

                        [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices-]
                        "SchedulingAgent"=mstask.exe
                        "AolAcsDaemon1"="c:\program files\COMMON FILES\AOL\ACS\AOLACSD.EXE"
                        "AOL TopSpeedMonitor"=c:\program files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
                        "NVSvc"=c:\windows\SYSTEM32\NVSVC.EXE -runservice
                        "KB891711"=c:\windows\SYSTEM\KB891711\KB891711.EXE
                        "MSNIA"=c:\progra~1\MSN\MSNIA\MSNIASVC.EXE

                        [HKEY_LOCAL_MACHINE\software\microsoft\security center]
                        "FirewallOverride"=dword:00000001

                        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
                        "EnableFirewall"= 0 (0x0)

                        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
                        "%windir%\\system32\\sessmgr.exe"=
                        "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
                        "c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
                        "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
                        "c:\\Program Files\\iTunes\\iTunes.exe"=

                        R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [5/15/2008 11:17 AM 325896]
                        R1 AvgTdiX;AVG8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [5/15/2008 11:17 AM 108552]
                        R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [4/28/2009 11:33 AM 9968]
                        R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [4/28/2009 11:33 AM 72944]
                        R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [1/19/2009 1:43 PM 908568]
                        R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [1/19/2009 1:43 PM 298776]
                        R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [12/1/2006 12:30 PM 28672]
                        R3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\SYSTEM32\AWINDIS5.SYS [12/3/2006 1:40 PM 16194]
                        R3 maestro;ESS Maestro Audio Driver (WDM);c:\windows\SYSTEM32\DRIVERS\es198xdl.sys [6/20/2002 5:53 PM 414400]
                        R3 Msikbd2k;DellTouch;c:\windows\SYSTEM32\DRIVERS\Msikbd2k.sys [12/1/2006 12:30 PM 6942]
                        R3 NETGEAR_WG511_SERVICE;NETGEAR WG511T Wireless Adapter Service;c:\windows\SYSTEM32\DRIVERS\wg511nd5.sys [12/3/2006 1:39 PM 449888]
                        S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [4/28/2009 11:33 AM 7408]

                        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
                        HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12

                        [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\^RNA]
                        rundll rnasetup.dll,installoptionalcomponent rna

                        [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
                        "c:\progra~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install

                        [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
                        "c:\progra~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install
                        "c:\progra~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install

                        [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
                        "c:\progra~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:IE50 /user /install

                        [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
                        "c:\progra~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:IE50 /user /install
                        "c:\progra~1\OUTLOO~1\setup50.exe" /APP:WAB /CALLER:IE50 /user /install

                        [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}]
                        c:\windows\SYSTEM32\updcrl.exe -e -u c:\windows\SYSTEM\verisignpub1.crl
                        .
                        Contents of the 'Scheduled Tasks' folder
                        .
                        .
                        ------- Supplementary Scan -------
                        .
                        uStart Page = hxxp://yahoo.com/
                        mLocal Page = c:\windows\SYSTEM\blank.htm
                        mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
                        uInternet Connection Wizard,ShellNext = hxxp://cf.icq.com/cf/2000/lost_password.html
                        uInternet Settings,ProxyServer = http=localhost:7171
                        uInternet Settings,ProxyOverride = *.local;<local>
                        uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
                        Trusted Zone: aol.com\free
                        Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
                        DPF: DirectAnimation Java Classes - file://c:\windows\SYSTEM\dajava.cab
                        DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
                        .

                        **************************************************************************

                        catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
                        Rootkit scan 2009-05-18 21:32
                        Windows 5.1.2600 Service Pack 2 FAT NTAPI

                        scanning hidden processes ... 

                        scanning hidden autostart entries ...

                        scanning hidden files ... 

                        scan completed successfully
                        hidden files: 0

                        **************************************************************************
                        .
                        --------------------- DLLs Loaded Under Running Processes ---------------------

                        - - - - - - - > 'winlogon.exe'(456)
                        c:\program files\SUPERAntiSpyware\SASWINLO.dll
                        .
                        ------------------------ Other Running Processes ------------------------
                        .
                        c:\program files\LAVASOFT\AD-AWARE\AAWSERVICE.EXE
                        c:\program files\AVG\AVG8\AVGWDSVC.EXE
                        c:\windows\SYSTEM32\NVSVC32.EXE
                        c:\windows\SYSTEM32\WDFMGR.EXE
                        c:\program files\AVG\AVG8\AVGRSX.EXE
                        c:\progra~1\AVG\AVG8\avgnsx.exe
                        c:\program files\AVG\AVG8\avgcsrvx.exe
                        c:\windows\system32\wscntfy.exe
                        c:\program files\Netropa\OSD.exe
                        c:\program files\iPod\bin\iPodService.exe
                        .
                        **************************************************************************
                        .
                        Completion time: 2009-05-19 21:36 - machine was rebooted
                        ComboFix-quarantined-files.txt  2009-05-19 01:36

                        Pre-Run: 10,996,350,976 bytes free
                        Post-Run: 11,031,134,208 bytes free

                        244   --- E O F ---   2009-05-15 06:00

                        evilfantasy

                        • Malware Removal Specialist
                        • Moderator


                        • Genius
                        • Calm like a bomb
                        • Thanked: 493
                        • Experience: Experienced
                        • OS: Windows 11
                        Re: malware removal guide
                        « Reply #21 on: May 18, 2009, 08:06:37 PM »
                        I'm not seeing anything malware related. How is the computer running now?

                        notevenclose

                          Topic Starter


                          Rookie

                          Re: malware removal guide
                          « Reply #22 on: May 21, 2009, 10:18:42 AM »
                           hi sorry for late reply... . mom in hospital .....thought u were done with me  huh? no such luck... ;D

                          any road...  sill not playing any vidoes still saying need active x.......i checked  video adaters said wroking properly ..went to  dell and did a hardware scan everthing passed... with  my other cumputers ...2 Dells and an HP ....when i go to boot menu there is a diagnostic scan u can run ..i cant seem to find it on this one....  any suggestions or can u direct me any where? do u think i should update the drivers ? do a system restore ? i'm nowhere near this in my repair course and my pc guy is expensive

                          thank you


                          evilfantasy

                          • Malware Removal Specialist
                          • Moderator


                          • Genius
                          • Calm like a bomb
                          • Thanked: 493
                          • Experience: Experienced
                          • OS: Windows 11
                          Re: malware removal guide
                          « Reply #23 on: May 21, 2009, 01:50:36 PM »
                          Try posting in the Windows forum.

                          notevenclose

                            Topic Starter


                            Rookie

                            Re: malware removal guide
                            « Reply #24 on: May 26, 2009, 09:42:28 AM »
                            HI
                             thanks  i will ... I went to Abobe support and I found It could be registry permissions ..since it downloaded with no prob... but its not being recognized...makes sense with all the cleaning ... if you'd like I'll let you know what i find and  how it was fixed ....might take awhile cuz moms still in hosp.

                            hope soon  I can do the malware removal  and hijack this self help with my other pcs

                            Thank you again for all your help your a godsend