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Author Topic: Amazon.com Doesn't load for me  (Read 9023 times)

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Talicious17

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    Amazon.com Doesn't load for me
    « on: May 26, 2009, 07:44:40 AM »
    Hello everyone.
    I'm back with my new issue.
    I'm using IE 7 and everything seems to work fine.
    But for some weird reason I can't get to Amazon. com
    I would appriciate your help.
    =]
    Ta

    Gean Freaks



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    Re: Amazon.com Doesn't load for me
    « Reply #1 on: May 26, 2009, 07:47:19 AM »
    What's happening when you try to access Amazon.com?
    Are you getting any error messages?
    Are you just getting a plane white page?
    Thank you,
         Orlando N.
         "NO MORE regrets.."

    http://answers.microsoft.com
    http://safety.live.com

    Talicious17

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      Re: Amazon.com Doesn't load for me
      « Reply #2 on: May 26, 2009, 07:50:26 AM »
      It says that Internet Explorer cannot display this page
      Ta

      Gean Freaks



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      Re: Amazon.com Doesn't load for me
      « Reply #3 on: May 26, 2009, 07:52:18 AM »
      What type of internet connection do you have? (Cable, dsl wireless.. etc)
      Thank you,
           Orlando N.
           "NO MORE regrets.."

      http://answers.microsoft.com
      http://safety.live.com

      Talicious17

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        Re: Amazon.com Doesn't load for me
        « Reply #4 on: May 26, 2009, 07:55:21 AM »
        DSL
        Ta

        Gean Freaks



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        Re: Amazon.com Doesn't load for me
        « Reply #5 on: May 26, 2009, 08:08:36 AM »
        Alright,  ;)
        Try downloading and running this http://www.atribune.org/ccount/click.php?id=1. This is called ATF cleaner that is being used to delete temporary files from the computer. Please put a check mark on "Select all" then click "Empty selected".

        After running ATF cleaner then try the following:
        1. Click tools - Internet options - Security
        2. Click Trusted sites - Click the "Sites button"
        3. On the "Add this website to the zone" box type : https://*.amazon.com
        4. Then click "add", then click close.
        5. Click ok.
        6. Then close then reopen internet explorer and trying accessing Amazon.com

        If that doesn't work, Try checking the date and time of your computer if they are correct.

        Please reply if the steps above solved or did not solve the issue.  ;D
        Goodluck.




        Thank you,
             Orlando N.
             "NO MORE regrets.."

        http://answers.microsoft.com
        http://safety.live.com

        Talicious17

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          Re: Amazon.com Doesn't load for me
          « Reply #6 on: May 26, 2009, 08:10:11 AM »
          Alright I will  try and let you know =] thanks
          Ta

          Talicious17

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            Re: Amazon.com Doesn't load for me
            « Reply #7 on: May 26, 2009, 08:22:13 AM »
            I just did everything but it does the same thing. I checked the time it's also correct =[
            Ta

            kpac

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            Re: Amazon.com Doesn't load for me
            « Reply #8 on: May 26, 2009, 08:27:38 AM »
            What firewall do you have running?

            Talicious17

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              Re: Amazon.com Doesn't load for me
              « Reply #9 on: May 26, 2009, 08:29:39 AM »
              I have no idea, if there's a way to check it I will.. Sorry I'm not really good with comps =[
              Ta

              Gean Freaks



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              Re: Amazon.com Doesn't load for me
              « Reply #10 on: May 26, 2009, 08:30:16 AM »
              Are you running Windows XP ?
              To check
              1. click start , right click My computer (or computer in vista), select properties.

              Please provide the exact system information.
              thank you  :D
              Thank you,
                   Orlando N.
                   "NO MORE regrets.."

              http://answers.microsoft.com
              http://safety.live.com

              Talicious17

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                Re: Amazon.com Doesn't load for me
                « Reply #11 on: May 26, 2009, 08:35:53 AM »
                It says nothing about firewall in properties hmmm  ???
                Ta

                kpac

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                Re: Amazon.com Doesn't load for me
                « Reply #12 on: May 26, 2009, 08:36:33 AM »
                Okay, are you using Windows Firewall?

                To check:
                Go to Start > Control Panel > Windows Firewall.

                You might not be using Windows Firewall, so, check for the following in your installed programs list (through Control Panel):
                CA Personal Firewall
                Zone Alarm
                PC Tools Firewall
                Comodo Personal Firewall
                Sunbelt Personal Firewall
                Lavasoft Firewall
                McAfee Personal Firewall Plus

                You might also have the following:
                Bullguard Internet Security
                F-Secure Internet Security
                Kaspersky Internet Security
                Norton Internet Security
                Panda Internet Security
                Trend Micro Internet Security

                Gean Freaks



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                Re: Amazon.com Doesn't load for me
                « Reply #13 on: May 26, 2009, 08:40:54 AM »
                mmm.. Sorry, however what we are trying to check on the System properites is about the Windows version of your computer it is Windows XP Home edition , XP professional  or if it is a Windows Vista

                to check what is the current firewall running in the computer
                You could click on start - control pannel an open Security center, then you will see the section that says about the firewall of the computer.
                Thank you,
                     Orlando N.
                     "NO MORE regrets.."

                http://answers.microsoft.com
                http://safety.live.com

                Talicious17

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                  Re: Amazon.com Doesn't load for me
                  « Reply #14 on: May 26, 2009, 08:42:57 AM »
                  Ok... my windows firewall is on... should i turn it off??
                  I checked the program list and i couldnt find any of those there was just some security updates for windows and capicom (no idea what that is )
                  Ta

                  Gean Freaks



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                  Re: Amazon.com Doesn't load for me
                  « Reply #15 on: May 26, 2009, 08:47:34 AM »
                  hi , have you checked the version of your windows? (If it is vista or XP )
                   :)
                  Thank you,
                       Orlando N.
                       "NO MORE regrets.."

                  http://answers.microsoft.com
                  http://safety.live.com

                  kpac

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                  Re: Amazon.com Doesn't load for me
                  « Reply #16 on: May 26, 2009, 08:50:41 AM »
                  to check what is the current firewall running in the computer
                  You could click on start - control pannel an open Security center, then you will see the section that says about the firewall of the computer.

                  Drat, why didn't I think of that instead of doing that long list. ::)

                  Try turning off Windows Firewall for now and then check Amazon again. Make sure to turn it on again if there is nothing different.

                  Talicious17

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                    Re: Amazon.com Doesn't load for me
                    « Reply #17 on: May 26, 2009, 08:51:09 AM »
                    It's XP...
                    Here's the info I got from this proggy called everest. I hope it's helpful

                    --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

                        Version                                           EVEREST v2.20.405
                        Homepage                                          http://www.lavalys.com/
                        Report Type                                       Quick Report
                        Computer                                          ICE
                        Generator                                         Ta
                        Operating System                                  Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
                        Date                                              2009-05-26
                        Time                                              17:49


                    --------[ Summary ]-----------------------------------------------------------------------------------------------------

                        Computer:
                          Operating System                                  Microsoft Windows XP Professional
                          OS Service Pack                                   Service Pack 3
                          DirectX                                           4.09.00.0904 (DirectX 9.0c)
                          Computer Name                                     ICE
                          User Name                                         Ta

                        Motherboard:
                          CPU Type                                          Intel Pentium 4, 1800 MHz (18 x 100)
                          Motherboard Name                                  Asus P4S8X-X  (6 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN)
                          Motherboard Chipset                               SiS 648
                          System Memory                                     256 MB  (PC2700 DDR SDRAM)
                          BIOS Type                                         Award Modular (01/24/03)
                          Communication Port                                Communications Port (COM1)
                          Communication Port                                ECP Printer Port (LPT1)

                        Display:
                          Video Adapter                                     NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)  (64 MB)
                          3D Accelerator                                    nVIDIA GeForce2 MX/MX 400
                          Monitor                                           HP L1502  [15" LCD]  (CNP341F49G)

                        Multimedia:
                          Audio Adapter                                     SiS 7012 Audio Device

                        Storage:
                          IDE Controller                                    SiS PCI IDE Controller
                          SCSI/RAID Controller                              AVJ6G7SI IDE Controller
                          Floppy Drive                                      Floppy disk drive
                          Disk Drive                                        ST340014A  (40 GB, 7200 RPM, Ultra-ATA/100)
                          Disk Drive                                        ST3802110A  (74 GB, IDE)
                          Optical Drive                                     ASUS CD-S520/A  (52x CD-ROM)
                          Optical Drive                                     HL-DT-ST DVDRRW GWA-4162B
                          Optical Drive                                     OW9711B AUO522G SCSI CdRom Device
                          SMART Hard Disks Status                           OK

                        Partitions:
                          C: (NTFS)                                         20002 MB (10353 MB free)
                          D: (FAT32)                                        18150 MB (12620 MB free)
                          H: (NTFS)                                         76316 MB (23374 MB free)
                          Total Size                                        111.8 GB (45.3 GB free)

                        Input:
                          Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
                          Mouse                                             HID-compliant mouse

                        Network:
                          Network Adapter                                   SiS 900-Based PCI Fast Ethernet Adapter  (192.168.1.5)

                        Peripherals:
                          Printer                                           Send To OneNote 2007
                          USB1 Controller                                   SiS 7001 PCI-USB Open Host Controller
                          USB1 Controller                                   SiS 7001 PCI-USB Open Host Controller
                          USB2 Controller                                   SiS 7002 USB 2.0 Enhanced Host Controller
                          USB Device                                        Logitech QuickCam Express/Go #3
                          USB Device                                        USB Human Interface Device


                    --------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

                        B00 D00 F00:  SiS 648 Chipset - Host-PCI Bridge
                                      
                    Ta

                    kpac

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                    Re: Amazon.com Doesn't load for me
                    « Reply #18 on: May 26, 2009, 08:53:45 AM »
                    Click here to download HijackThis.

                    • Save HJTsetup.exe to your desktop.
                    • Double click on the HJTsetup.exe icon on your desktop.
                    • By default it will install to C:\Program Files\Hijack This.
                    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
                    • Put a check by Create a desktop icon then click Next again.
                    • Continue to follow the rest of the prompts from there.
                    • At the final dialogue box click Finish and it will launch Hijack This.
                    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad.
                    • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
                    • Come back here to this thread and Paste the log in your next reply.
                    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or required by the system.

                    Talicious17

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                      Re: Amazon.com Doesn't load for me
                      « Reply #19 on: May 26, 2009, 08:54:10 AM »
                      Ok I just tunred it off... no changes =[
                      Ta

                      Gean Freaks



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                      Re: Amazon.com Doesn't load for me
                      « Reply #20 on: May 26, 2009, 08:56:36 AM »
                       :D
                      We will be wating for the hijackthis log
                      Thank you,
                           Orlando N.
                           "NO MORE regrets.."

                      http://answers.microsoft.com
                      http://safety.live.com

                      Talicious17

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                        Re: Amazon.com Doesn't load for me
                        « Reply #21 on: May 26, 2009, 08:57:51 AM »
                        Logfile of Trend Micro HijackThis v2.0.2
                        Scan saved at 5:56:40 PM, on 26/05/2009
                        Platform: Windows XP SP3 (WinNT 5.01.2600)
                        MSIE: Internet Explorer v7.00 (7.00.6000.16827)
                        Boot mode: Normal

                        Running processes:
                        C:\WINDOWS\System32\smss.exe
                        C:\WINDOWS\system32\winlogon.exe
                        C:\WINDOWS\system32\services.exe
                        C:\WINDOWS\system32\lsass.exe
                        C:\WINDOWS\system32\svchost.exe
                        C:\WINDOWS\System32\svchost.exe
                        C:\WINDOWS\system32\svchost.exe
                        C:\WINDOWS\system32\spoolsv.exe
                        C:\Program Files\Java\jre6\bin\jqs.exe
                        C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
                        C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
                        C:\Program Files\Advanced Registry Doctor\RegManServ.exe
                        C:\WINDOWS\system32\svchost.exe
                        C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
                        C:\WINDOWS\Explorer.EXE
                        C:\Program Files\Unlocker\UnlockerAssistant.exe
                        C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
                        C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
                        C:\Program Files\Java\jre6\bin\jusched.exe
                        C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
                        C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
                        C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
                        C:\WINDOWS\system32\ctfmon.exe
                        C:\Program Files\LClock\LClock.exe
                        C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
                        C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
                        C:\Program Files\Styler\Styler.exe
                        H:\Programms\Installs\WordWeb\wweb32.exe
                        C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
                        C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
                        c:\program files\logitech\quickcam\lu\lulnchr.exe
                        c:\program files\logitech\quickcam\lu\LogitechUpdate.exe
                        C:\WINDOWS\system32\WgaTray.exe
                        C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
                        C:\Program Files\FlashGet\flashget.exe
                        C:\Program Files\Internet Explorer\IEXPLORE.EXE
                        C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

                        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
                        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
                        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
                        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
                        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
                        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
                        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
                        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
                        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
                        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
                        R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
                        R3 - URLSearchHook: (no name) - {83821C2B-32A8-4DD7-B6D4-44309A78E668} - C:\Program *Blocked Russian URL*\Agent\Mra\dll\newmrasearch.dll (file missing)
                        R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
                        O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
                        O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                        O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
                        O2 - BHO: Flashget Catch Url Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
                        O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
                        O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files\Windows Live\Messenger\wlchtc.dll
                        O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
                        O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
                        O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                        O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
                        O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
                        O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
                        O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
                        O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
                        O3 - Toolbar: FlashGet - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\Program Files\FlashGet\fgiebar.dll
                        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
                        O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
                        O4 - HKLM\..\Run: [Glass2k] C:\Programmi\Glass 2k\Glass2k.exe
                        O4 - HKLM\..\Run: [trueTransparency] "C:\Programmi\TrueTransparency\TrueTransparency.exe"
                        O4 - HKLM\..\Run: [DrvIcon] C:\Programmi\Vista Drive Icon\DrvIcon.exe
                        O4 - HKLM\..\Run: [VisualTooltip] C:\Programmi\Visual ToolTip\VisualToolTip.exe
                        O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] H:\Programms\Installs\Gmail Notifier\gnotify.exe
                        O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
                        O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
                        O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
                        O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
                        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
                        O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
                        O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
                        O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
                        O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
                        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
                        O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
                        O4 - HKCU\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
                        O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
                        O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
                        O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
                        O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
                        O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
                        O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
                        O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
                        O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
                        O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
                        O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
                        O4 - Startup: Styler.lnk = ?
                        O4 - Startup: WordWeb.lnk = H:\Programms\Installs\WordWeb\wweb32.exe
                        O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
                        O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
                        O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
                        O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
                        O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
                        O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
                        O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
                        O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
                        O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
                        O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
                        O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
                        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                        O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
                        O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jdk/6u10/jinstall-6u10-windows-i586-jc.cab?e=1225132002626&h=2d235e1da2dd6f052664f5dbc14688d7/&filename=jinstall-6u10-windows-i586-jc.cab
                        O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (MSN Games – Hearts) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab70018.cab
                        O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab79352.cab
                        O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
                        O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} (GoBit Games Player) - http://zone.msn.com/bingame/burg/default/GoBitGamesPlayer_v6.cab
                        O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab56649.cab
                        O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab56649.cab
                        O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
                        O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
                        O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
                        O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
                        O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
                        O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
                        O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
                        O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
                        O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
                        O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
                        O23 - Service: Registry Management Service (RegManServ) - Unknown owner - C:\Program Files\Advanced Registry Doctor\RegManServ.exe
                        O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
                        O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

                        --
                        End of file - 12825 bytes
                        Ta

                        kpac

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                        • kpac®
                        • Thanked: 184
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                        Re: Amazon.com Doesn't load for me
                        « Reply #22 on: May 26, 2009, 09:03:14 AM »
                        Okay this computer is infected in a number of places.

                        Read the information posted here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
                        Then start a new topic here: http://www.computerhope.com/forum/index.php?action=post;board=7.0, refer to this topic, and post the three logs.

                        A malware removal specialist will then assist you from there.

                        Talicious17

                          Topic Starter


                          Rookie

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                          Re: Amazon.com Doesn't load for me
                          « Reply #23 on: May 26, 2009, 09:04:28 AM »
                          oh blah ok... ill do that
                          thanks for helping me out! =]
                          Ta

                          kpac

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                          • kpac®
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                          Re: Amazon.com Doesn't load for me
                          « Reply #24 on: May 26, 2009, 09:07:21 AM »
                          No problem. Good luck. :)

                          Gean Freaks



                            Beginner

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                          Re: Amazon.com Doesn't load for me
                          « Reply #25 on: May 26, 2009, 09:10:23 AM »
                          Take care and goodluck
                           ;D
                          Thank you,
                               Orlando N.
                               "NO MORE regrets.."

                          http://answers.microsoft.com
                          http://safety.live.com

                          Talicious17

                            Topic Starter


                            Rookie

                            Thanked: 1
                            Re: Amazon.com Doesn't load for me
                            « Reply #26 on: May 26, 2009, 11:12:07 AM »
                            OoK... I just reinstalled my windows and installed kaspersky and whoa my amazon opened. Just thought I'd let you know guys!
                            thank you so much!
                            =]
                            Ta

                            kpac

                            • Web moderator


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                            • kpac®
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                            Re: Amazon.com Doesn't load for me
                            « Reply #27 on: May 26, 2009, 12:27:20 PM »
                            Great to hear.

                            That would have been a last resort for us to suggest, but if it worked for you and you didn't lose too much data, then so be it.

                            Good luck. ;)

                            Gean Freaks



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                            Re: Amazon.com Doesn't load for me
                            « Reply #28 on: May 26, 2009, 12:41:37 PM »
                            That would have been a last resort for us to suggest, but if it worked for you and you didn't lose too much data, then so be it.

                            Yes, i assume as well.  ;D
                            Thank you,
                                 Orlando N.
                                 "NO MORE regrets.."

                            http://answers.microsoft.com
                            http://safety.live.com