Hello I'm an online college professor and I can't access my university website although all other sites come through ok.
I use a Firefox browser on XP. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 I have a broad band connection. I use Windows XP, service pack 3.
I've contacted the tech support at the university and they say that the site is UP, and they have no problems with it. But when i try to access it, through either my Firefox or IE browser, I get this:
Address Not Found
Firefox can't find the server at mentors.ncu.edu.
The browser could not find the host server for the provided address.
* Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of "
www.mozilla.org")
* Are you certain this domain address exists? Its registration may have expired.
* Are you unable to browse other sites? Check your network connection and DNS server settings.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
Try again
At the bottom left of the page is a box that says: done. At first, at the bottom left the address of the site shows, then, when I get the above remark, I also get the "done" message there.
The university site for teachers is password protected but not even the entry page comes up. The tech people even gave me a "direct link" but that didn't work. I also tried going to the history section and clicking on a previous history entry for the site, but the same thing comes up.
I use AVG anti virus and did a scan and everything was ok.
Any help you can give me would be appreciated.
In peace
Dr. D'Elia