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Author Topic: Missing or unable to be accessed files preventing use of most major functions  (Read 1332 times)

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I know my way around my own laptop but after running Hijack this and removing a few minor glitches my computer gone downhill. After the initial restart I found the screen black and then a message saying Window explorer has stopped working followed by another window saying alternate files are not available, follow my a totally black screen that stops all access to anything else. Upon restarting and entering safe mode I find that Windows help and support is unable to start and that the internet both wifi and land line are unusable. I'm pretty sure that whatever is happening is my fault by large, so in futile attempt to fix the problem I undeleted all that I had deleted using hijack this but to no avail.

Any suggestions would be greatly appreciated.


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  • Maud' Dib
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What OS is this ? ?
" Anyone who goes to a psychiatrist should have his head examined. "


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OS: Windows Vista

HJT shouldn't be used, unless you really know what you're doing.

If you have Vista DVD...


If you don't have Vista DVD...

1. Create Vista Recovery Disc.

Option 1:

Option 2:
Download Vista Recovery Disc iso image: http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/
Burn it to CD, or DVD: http://neosmart.net/wiki/display/G/Burning+ISO+Images+to+a+CD+or+DVD

2. Boot from created disk.
At first screen click on Repair your computer:

This will bring you to a new screen where the repair process will look for all Windows Vista installations on your computer. When done you will be presented with the System Recovery Options dialog box:

After this, it will present you with a list of options including startup repair, system restore and command prompt:

Try System Restore, first.
If that doesn't work, try Startup Repair.