Author Topic: Werid porblem on comp (Read 12403 times)

bobernater · « **on:** July 13, 2009, 10:17:04 AM »

So I will be playing warhammer online or sometimes when i am burning dvds my comp will just stop screen goes black but power is on then after like 10 secs or more it will shut off with out saying anything then if u press the power button it says resuming windows then I go back to what I am doing.

ANYONE KNOW WAT IS WRONG??
specs i guess these are speci forget

manurfactorture hewlett-packard
model> hp pavilion dv3500 notebook pc
rating> 3.4
processor> Intel(R) Core (TM) DUO CPU P7350 @ 2.00 GHz 2.00 GHz
memory ram)> 4.00 GB
system type> 64 bit operating system

help if u can

quaxo · « **Reply #1 on:** July 13, 2009, 10:29:29 AM »

What OS is this? Vista? XP?

Broni · « **Reply #2 on:** July 13, 2009, 10:32:04 AM »

Disable "Restart on error" feature...

1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab (Vista: click Advanced system settings).
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.

You may see some error message. If so, post back what it says.

Also...

1. Click Start, point to Settings, and then click Control Panel (Start>Control Panel in Vista).
2. Double-click System.
3. Click (Advanced system settings link in Vista, then --->)the Advanced tab, and then click Settings under Startup and Recovery.
4. In the Write debugging information list, click Small memory dump (64k).

...and...

Open Windows Explorer.
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Vista users. You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.

quaxo · « **Reply #3 on:** July 13, 2009, 10:38:13 AM »

Doesn't sound like it's crashing, though. Sounds more like it's going into sleep or hibernation.

bobernater · « **Reply #4 on:** July 13, 2009, 10:38:22 AM »

vista

bobernater · « **Reply #5 on:** July 13, 2009, 10:40:07 AM »

should i do wat pooh bear said?

Broni · « **Reply #6 on:** July 13, 2009, 10:40:34 AM »

Quote

it will shut off with out saying anything

bobernater · « **Reply #7 on:** July 13, 2009, 10:46:51 AM »

Broni · « **Reply #8 on:** July 13, 2009, 10:48:08 AM »

Please, re-read my post #2.

bobernater · « **Reply #9 on:** July 13, 2009, 10:48:53 AM »

so only do the control pannel one?

Broni · « **Reply #10 on:** July 13, 2009, 10:52:55 AM »

All of them.

bobernater · « **Reply #11 on:** July 13, 2009, 11:07:30 AM »

my automaktic recovery was alreayd unchecked

bobernater · « **Reply #12 on:** July 13, 2009, 11:10:36 AM »

abotu the memory dumb one is it in smae palce as first set of steps and if so i mine doesnt' go taht low for the dumb

bobernater · « **Reply #13 on:** July 13, 2009, 11:11:41 AM »

wen i type that into explor it doesn't wokr

Broni · « **Reply #14 on:** July 13, 2009, 11:14:50 AM »

You try to type what exactly?

Quote

abotu the memory dumb one is it in smae palce as first set of steps and if so i mine doesnt' go taht low for the dumb

I'm sorry, but I didn't understand a thing.

bobernater · « **Reply #15 on:** July 13, 2009, 11:25:52 AM »

What you told me to do for the frist set of steps was already done.
For
the secound set of steps I can't make the file dumb thing that small.
For the thing you told me to type into exploer did not work.

Broni · « **Reply #16 on:** July 13, 2009, 11:32:02 AM »

Quote

the secound set of steps I can't make the file dumb thing that small.

What do you mean by "make"?
All you need to do is:
In the Write debugging information list, click Small memory dump (64k)..

Quote

For the thing you told me to type into exploer did not work.

Nothing to type.
Open Windows Explorer.
Expand C folder.
Expand Windows folder.
Click once on Minidump folder.
You should see some dmp files in the right pane.

bobernater · « **Reply #17 on:** July 13, 2009, 11:38:39 AM »

I can't find any of what you put.

Broni · « **Reply #18 on:** July 13, 2009, 11:41:02 AM »

You can't find exactly what?
Remember, I'm not there. I can't see your screen.

bobernater · « **Reply #19 on:** July 13, 2009, 11:44:14 AM »

1. Click Start, point to Settings, and then click Control Panel (Start>Control Panel in Vista).
2. Double-click System.
3. Click (Advanced system settings link in Vista, then --->)the Advanced tab, and then click Settings under Startup and Recovery.
4. In the Write debugging information list, click Small memory dump (64k).

Open Windows Explorer.
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Vista users. You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.

i cna't find taht i think you put it in xp terms not vista

Broni · « **Reply #20 on:** July 13, 2009, 11:47:21 AM »

No, it has Vista instructions. Read what is in parentheses.
It's not that hard to read 4 lines CAREFULLY.

bobernater · « **Reply #21 on:** July 13, 2009, 11:53:43 AM »

For small memory dump the options taht I have are
none
small memory dump (128) (which is what mine was on when I went to look)
kernel memory dump

only 3 options in the drop box the small dump directory is %SystemRoot%\Minidump

Broni · « **Reply #22 on:** July 13, 2009, 12:07:19 PM »

Quote

small memory dump (128) (which is what mine was on when I went to look)

Fine.

Proceed to Windows Explorer, and Minidump files.

bobernater · « **Reply #23 on:** July 13, 2009, 12:12:12 PM »

When I type C:\Windows\Minidump folder in there isn't one

Broni · « **Reply #24 on:** July 13, 2009, 12:24:00 PM »

bobernater · « **Reply #25 on:** July 13, 2009, 12:27:32 PM »

k did taht then i look for the dump folder and its not there

Broni · « **Reply #26 on:** July 13, 2009, 12:34:19 PM »

Not dump, but Minidump folder.

bobernater · « **Reply #27 on:** July 13, 2009, 12:40:00 PM »

I dont have one I looked is there any where else it could be?

Broni · « **Reply #28 on:** July 13, 2009, 12:44:45 PM »

bobernater · « **Reply #29 on:** July 13, 2009, 01:07:34 PM »

Broni · « **Reply #30 on:** July 13, 2009, 01:13:25 PM »

...and you don't have Minidump folder in Windows:

bobernater · « **Reply #31 on:** July 13, 2009, 01:21:21 PM »

can't find one and i dont have a my computure folder and my c drive is called local disk and when i look in widnows folder i dont find the mini dump foler

Broni · « **Reply #32 on:** July 13, 2009, 01:28:51 PM »

Probably, no dmp files were created then.

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

bobernater · « **Reply #33 on:** July 13, 2009, 01:35:00 PM »

ok i will post the things in the right side

GPU 60C
HD0 47C
TEMP1 58C
TEMP2 62C
CORE 0 55C
CORE 1 55C

bobernater · « **Reply #34 on:** July 13, 2009, 01:41:29 PM »

are those ok

Broni · « **Reply #35 on:** July 13, 2009, 01:45:42 PM »

They're fine for laptop.

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
If you have only one RAM stick installed...
...run memtest: http://www.techspot.com/vb/topic62524.html

bobernater · « **Reply #36 on:** July 13, 2009, 01:49:34 PM »

I haven't messed wiht my comp at all so i guess there all the same and how do i only start one stick. and how do I know how amny I have?

Broni · « **Reply #37 on:** July 13, 2009, 01:56:53 PM »

Which model of HP Pavilion dv3500 is it?
Look at the label on the back of the laptop.
It should have 2 more letter after "3500".
The model I checked has originally 2GB of RAM installed (not 4GB like yours).

bobernater · « **Reply #38 on:** July 13, 2009, 02:00:11 PM »

the product is a HP pavillon dv3500 but on the way bottom it says
dv3510nr
warrenty 1 year

Broni · « **Reply #39 on:** July 13, 2009, 02:14:47 PM »

OK. You have just 1 4GB module installed.
Run memtest.

Is this laptop still under warranty?

bobernater · « **Reply #40 on:** July 13, 2009, 02:16:48 PM »

yea i would think i got for my birthday or chirstmas

bobernater · « **Reply #41 on:** July 13, 2009, 02:19:54 PM »

so your want me to isntall the memtest then you want me to run it

Broni · « **Reply #42 on:** July 13, 2009, 02:20:57 PM »

In that case, I propose different approach.

Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.

If your computer will check out as clean, I'd take advantage of the warranty.
We don't want to monkey around to void it.

Computer Hope Forum

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Author Topic: Werid porblem on comp (Read 12403 times)

bobernater

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