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Author Topic: Malware help needed...  (Read 2911 times)

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Peachesncream

    Topic Starter


    Newbie

    Malware help needed...
    « on: July 13, 2009, 05:38:12 PM »
    Hi there,

    Every time I do a google search, the search page pops up and then when I click the item that I deemed the most relevant, there is a new Tab started and it is re-directed to an ad or a pay site with that same topic.  I've downloaded AVG Anti-virus and run the scan several times but the problem persists.  I have also tried to download Malware's latest and greatest.  It seems to install itself but every time I run it, it never comes on.  The virus also disables the browser from reaching several antivirus websites.  Since the infection the computer will randomly freeze and require a manual shut down.  Is there anyone that can walk me through a step by step of how to remove this virus or at least can point me in the right direction?

    Thanks,

    Peaches

    Karnac



      Specialist

      Thanked: 211
      Re: Malware help needed...
      « Reply #1 on: July 13, 2009, 05:49:22 PM »
      Follow the directions here ...

      http://www.computerhope.com/forum/index.php/topic,46313.0.html

      Post the three logs.....if you get stuck proceed to the next step.


      Never argue with a stupid person, they'll drag you down to their level and beat you with experience.