Hi there
---I am so clueless at this
We have Windows XP & I really don't know what to do & I'm not even sure if this is spyware or potentially dangerous--I'm keep on getting this svchost.exe encountered a problem error message during start-up--the only options I get though is "send error report" & "don't send"--- aside from this, I don't notice anything unusual with the function of the computer...
Last Saturday, I noticed this error message started to come up when I visited this site--marblemouth.com--an error message popped out (I think it's probably the same svchost msg) but it didn't close--& then another pop up appeared this time from AVG free, saying a virus threat was detected--Packed.monder virus so I decided to put it in the virus vault and then I emptied the vault. I uninstalled AVG since I searched that Avast is better so I installed that but after doing a bootscan & virus cleaner, it didn't detect any viruses...this error msg still pops out though at start up though---
I did notice that in my start up items (though I didn't check it before) I have this ikowin32.exe file there & no other details aside from date created--8/4/2004 & file size 22kb--could this be spyware?
Also, is it still ok that I'm accessing my emails? is this svchost.exe dangerous? I searched that it's needed in windows but that other spyware could mask as svchost--I really don't know what to do--what should be my next step please? I'm not even sure how to post that error report (it has a lot of items listed there but I can't copy it) I did notice that the error file keeps changing--it's something like this file would be included in the report: C:\DOCUM~1|Owner|LOCALS~1\Temp\d58b_appcompat.txt ---
thank you so much for reading this & for the help--looking forward to your reply--
