Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

« previous next »
Pages: 1 [2] 3 4  All   Go Down

Author Topic: Loss of Connection  (Read 13470 times)

0 Members and 2 Guests are viewing this topic.

Ireland914

    Topic Starter


    Rookie

    Re: Loss of Connection
    « Reply #15 on: August 04, 2009, 10:12:17 PM »
    Tried that.  It tried to find an IP address and then finally fails and says that there is limited or no connectivity.
    Logged

    hot dog

    • Guest
    Re: Loss of Connection
    « Reply #16 on: August 04, 2009, 10:16:47 PM »
    Which service pack do you have installed on your computer......

    Open RUN command and type: winver     and click OK
    Logged

    Ireland914

      Topic Starter


      Rookie

      Re: Loss of Connection
      « Reply #17 on: August 04, 2009, 10:20:52 PM »
      Service Pack 2.  I read about a problem with SP2 and connecting to the internet.  I downloaded a fix for that but it didn't work.
      Logged

      hot dog

      • Guest
      Re: Loss of Connection
      « Reply #18 on: August 04, 2009, 10:23:32 PM »
      alright....lets go back to your router

      Power down all computers and router..... Let wait 30 seconds or so and power the router back up....wait a few minutes for all the lights on your router to come back on and then power on your problematic computer again...  When it boots up try connecting to the Internet
      Logged

      Ireland914

        Topic Starter


        Rookie

        Re: Loss of Connection
        « Reply #19 on: August 04, 2009, 10:33:19 PM »
        Okay, did that and still not able to connect.
        Logged

        hot dog

        • Guest
        Re: Loss of Connection
        « Reply #20 on: August 04, 2009, 10:34:36 PM »
        Do you have any third party firewalls installed?     Any firewalls other than Windows Firewall?
        Logged

        Ireland914

          Topic Starter


          Rookie

          Re: Loss of Connection
          « Reply #21 on: August 04, 2009, 10:35:19 PM »
          Just Windows Firewall and I've already disabled that.
          Logged

          hot dog

          • Guest
          Re: Loss of Connection
          « Reply #22 on: August 04, 2009, 10:41:17 PM »
          Click START>control panel>network connections

          Right click on the network icon and click properties...........what do you see in the window?      What does it say in the "general" tab?    Does it show what network apapter you are connecting with, as well as "Client for microsoft networks" AND TCP/IP
          Logged

          Ireland914

            Topic Starter


            Rookie

            Re: Loss of Connection
            « Reply #23 on: August 04, 2009, 10:45:09 PM »
            Network Adaptor:
            VIA Compatible Fast Ethernet Adaptor

            And it says it uses the following:
            Client For Microsoft Networks
            File and Printer Sharing for Microsoft Networks
            QoS Packet Scheduler
            Internet Prtocol (TCP/IP)

            Logged

            hot dog

            • Guest
            Re: Loss of Connection
            « Reply #24 on: August 04, 2009, 10:50:58 PM »
            Can you ping the default gateway successfully?  open a command prompt, type:

            ping 192.160.0.1

            do you get a "reply" back or "time out"?
            Logged

            Ireland914

              Topic Starter


              Rookie

              Re: Loss of Connection
              « Reply #25 on: August 04, 2009, 10:54:04 PM »
              "Request timed out"
              Logged

              hot dog

              • Guest
              Re: Loss of Connection
              « Reply #26 on: August 04, 2009, 10:56:32 PM »
              open a command prompt again and type: ping 127.0.0.1

              what happens?
              Logged

              Ireland914

                Topic Starter


                Rookie

                Re: Loss of Connection
                « Reply #27 on: August 04, 2009, 11:05:55 PM »
                Ping stats for 127.0.0.1:
                Packets: Sent = 4, Received = 4, Lost = 0 (0% Loss)
                Approximate round trip:
                Minimum = 0, Maximum = 0, Average = 0
                Logged

                hot dog

                • Guest
                Re: Loss of Connection
                « Reply #28 on: August 04, 2009, 11:12:20 PM »
                OK, so the TCP/IP software is working fine...   If you had a loopback plug you could use that same ping command to the actual port of your NIC....


                I'm running out of ideas here..  :P

                Open a command prompt again and type:   

                ipconfig /release

                press enter

                then type:

                ipconfig /renew 

                Is it able to give you a new IP address?

                What address does it give you?
                Logged

                Ireland914

                  Topic Starter


                  Rookie

                  Re: Loss of Connection
                  « Reply #29 on: August 04, 2009, 11:15:50 PM »
                  Yea... I really appreciate you trying to help me though.

                  Tried the release/renew thing and it is unable to renew the IP because it couldnt contact the DHCP server and it timed out.
                  Logged
                  Pages: 1 [2] 3 4  All   Go Up
                  « previous next »