CA Personal Firewall won't let me under AOL?

[SakiiSenna]

Erm... We just dowloaded CA Personal Firewall to my grandmother computer. When we go under AOL it says that we don't have a firewall and it gives an Error message when we try to log in. It says we cant get any internet connection but were connected to the internet with 5/5 bars..... My grandmother refuses to learn Internet Explorer and we need to get AOL back for her... Any advice please?

[kpac]

We just dowloaded CA Personal Firewall

How? It's not free.

[Aegis]

Would they not be able to download it if they paid by credit card, etc.?

I wonder how the original poster decided on that brand of firewall, anyway?

[smeezekitty]

When we go under AOL it says that we don't have a firewall and it gives an Error message when we try to log in

that doesnt make any sense
do you mean you cant log in because you do have a firewall
not allowing you to login without a firewall is stupid and unlikly

[Aegis]

not allowing you to login without a firewall is stupid and unlikly

Let's let the original poster clarify or add to this statement before we label the situation as stupid.  Sometimes, it's difficult to describe what's happening.