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Author Topic: Cannot Open Anything  (Read 3715 times)

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Malik187

    Topic Starter


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    Cannot Open Anything
    « on: September 09, 2009, 06:04:41 PM »
    I have tried using the "Read this before requesting malware help" thread, but after installing and running CC cleaner, and installing and beginning a scan with Super Anti Spyware, my computer froze and now i cant open up CC cleaner, or Super Anti Spyware. I have tried reinstalling, but i cannot open the installer.

    Karnac



      Specialist

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      Re: Cannot Open Anything
      « Reply #1 on: September 09, 2009, 06:10:18 PM »
      If you've lost your connection, download the programs to a USB stick on a good PC and transfer them to your PC.
      If you have difficulty, you may have to run them in safe mode, tap F8 at start, .
      If you have difficulty, you may have to rename the programs when you save them.
      If you get stuck on a step, proceed to the next .

      Post the logs for step 3,4 and 6.


      Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

      Malik187

        Topic Starter


        Rookie

        Re: Cannot Open Anything
        « Reply #2 on: September 11, 2009, 05:23:30 PM »
        I can open firefox and my computer. I haven't tried many but things like itunes, internet explorer, mcafee, ccleaner, super anti-spyware, etc. won't open.

        Malik187

          Topic Starter


          Rookie

          Re: Cannot Open Anything
          « Reply #3 on: September 14, 2009, 08:35:47 PM »
          I need help.

          CBMatt

          • Mod & Malware Specialist


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          Re: Cannot Open Anything
          « Reply #4 on: September 14, 2009, 10:32:55 PM »
          Can you get HijackThis to run?  It is in the "Read this" topic that you read before requesting help.

          Since you can at least get Firefox to open, try running an online scan: http://www.kaspersky.com/virusscanner
          Quote
          An undefined problem has an infinite number of solutions.
          —Robert A. Humphrey