Laptop : blue screen on start up

[patio]

Has this machine been dropped recently ? ?
You may want to try removing and re-seating the HDD...

[cat-bomb]

Hi,  Cat-bomb
 I haven't got a windows CD  i've tryed the drivers & Utilities version 8.01 Cd but that didn't work

Do you have the windows recovery console installed?

[Believil]

I've just found two windows xp pro CD's at my mum's house which should be the same as my OS on laptop.
  Can anyone advise me on what i should do next.

[cat-bomb]

Boot up into the cd, go to the recovery console, and type in chkdsk /r.

[Believil]

the question's easy I know nothing,  so when i boot up same thing happens so how you guy's think you know surprises me  first it as to load up then the blue screen  ande trust me i can't get the cd to work

[Believil]

when do i put the CD in the computer if i put it in to soon it laods up the same  do i need to press f2 or f12 or f8 to get it to work
 some one must know this stuff

[Believil]

two CD's that i've found at my mum's place.  What i'm asking is how i upload them but both as it seems to all way's goes to screen/with option or unmountable undriver. What do i do.




 

[patio]

"and I thought you people know what to do"

This comment should certainly speed up the response time here...

[Believil]

sorry about that comment family problems needed to focus on something my bad please take your time the cd's i found are copy's not the real CD so i'm hoping that they will work

[patio]

Apology accepted.

What does it say on the CD's and do you know what happened to the originals ? ?
Sometimes system CD's if copied and/or done incorrectly are just drink coasters...

[Believil]

Hi,  well the CD'S just says "win xp pro"  both have been copyed so i presumed that there the copy of the real CD.   When i brought the laptop it was refurbished  and i didn't get a CD but i did get the sticker at the back with the code on so i know it's a real version of windows

[patio]

You need to borrow a real XP CD to do the re-install...i wouldn't trust the burned copies no mattter what they say on them.
Most XP CD's cannot be simply be copied and burned and this is where most people screw up...

NOTE: The XP Version and installed SP's need to match to do an install...however if doing a format and clean install only the Versions need to be the same.

Best of Luck.

PS>. Make sure to collect the drivers for re-install...this is especially critical with laptops to run properly...

[Believil]

One more thing if i re-install the hard ware do i still keep my files and stuff
 Apart from that thanks for you time.

[patio]

One more thing if i re-install the hard ware do i still keep my files and stuff
 Apart from that thanks for you time.

You will need to back up any data on that drive that you want to save BEFORE doing any of this as it will be gone when you start the process...
If you need direction on backups post back for more info...

[Believil]

Ok
 I ran my Diagnostics  and every thing passed except  --Start DST Short Test-- which failed Eorror Code 1000-0146    MSG : Unit 0 :DST Log contains previous error(s).
   So I continue A white box appears "No Diagnostics Partion Found. insert CD to resart the system and BOOT off the CD."      so i press OK
     I got my CD to work "not the real CD but the copy" and i'm left with a few options and not sure which buttons to press next.
 Options i'm left with are as follows... 1 - To set up Windows XP, press Enter
                                                           2 - To repair a windows XP installation using Recovery Console, press 8
                                                           3 - To quit Setup without installing Windows XP, press F3
Any Help from here would be Great thanks