Vista Re-install

[dopa911]

Hello
I have a acer 4720z laptop, with Vista it was running slugish wanted to do a reinstall loaded disc 1 said it was loading files gray bar at bottom of screen, then it goes to a blue screen ( a problem has been detected and windows has been shut down to prevent damage to your computer.  If this is the first time you've seen this stop eror screen, restart you computer. if this screen appears again follow these steps: The bios in this system is not fully ACPI compliant. please contact your system vendor for a updated bios.
technial information: ... stop: oxooooooa5 (oxoooooo11,oxooooooo7,oxffd11o1o1o,oxo3ooooo1)
 I did the F2 for bios changed boot , it would not load any of the disc...
Any direction would be great
Don

[Broni]

I did the F2 for bios changed boot , it would not load any of the disc...

What exactly did you do in BIOS?

[dopa911]

Hey
Thank for taking the time to reply
In the boot section I changed the CDROM to #1  and D2D Recovery to enabled saved and exit put in the Systems Disc and re-booted and a screen came up with a gray bar across the bottom which  said loading files, lasted about 90 seconds and then I got that blue screen and the screen froze, that read like I said in the first post. For some reason it does not want to load the System and Recovery Disc, but it would load a XP disc.
What am I doing wrong?
Thanks Don

[Broni]

it does not want to load the System and Recovery Disc, but it would load a XP disc

Possibly bad recovery CD??
Did you try to clean it?

[dopa911]

Hey
By cleaning do you mean the disc, if so I did and no change. Is there any other way I could load the disc?  I had to order the recovery disc from ACER, should I contact ACER  and ask them about the disc, if they could be bad ? I did e-mail there support after I tried them a few times and they gave me what it would cost for tech support. yea. With the message I got on the blue screen about the bios should I try updating my bios? I have never done that, is it difficult? Where would I get a step by step procedure? Should all of the Recovery disc be bootable? I loaded them in my other computer the only one that activates the cdrom is the recovery disc 1of 1  and all I get is a system CD (E) window transfer images open folder, transfer images view slidshow print pictures.The other 2 disc don't activate at all?? If I were to load a Windows XP disc it would go right to.. press any key to load windows XP..?
Thanks again
Don

[Broni]

Your Acer may have recovery partition.
Try to press F10 at Acer logo and see, if you can get there.

[dopa911]

Thanks for your reply

I tried that also, no luck, Can you answer this, I just notice that the disc they sent me read FOR USE ONLY WITH AN ACER PC.  Could that be why It does not load on my laptop? Or does not matter?
Thanks
Don

[Broni]

Your computer is made by Acer, so I assume, they sent you correct disk.
Try to go to BIOS and reset it to defaults.
Don't forget to save changes.

[dopa911]

Thanks for your reply

I have done that also, no luck, So you don't think that it says for use on a PC only makes a differant. Darn I thought I was on to something. Any other direction?
Thanks
Don

[Broni]

you don't think that it says for use on a PC

Laptop is a PC too.

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.