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Author Topic: Mac working with HP Printer  (Read 2140 times)

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lostgal

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Mac working with HP Printer
« on: December 03, 2009, 04:37:14 PM »
Hi Everyone,
I hope someone can help me.  I just bought a HP Photosmart C4680 printer, and tried to install it.  The first stage of the installation went fine, and then I got to the set up assistant section.  I get the select drivers window and it doesn't have any printer listed, so I select the my device is not listed button and continue.  The next page my printer is listed so I selected it and continue.  The next page asked me to select a device again but once again no printer is listed so I select the my device isn't listed button again, and this time a pop up window says that I need to download the drivers from the HP website. 

I've done this, and went through the installation process again, but once again I get to the same part of the set up assistant section and it does the same thing.  Further checking on the HP website says that since I am operating on the latest Mac OX system that the drivers should already be on my Macbook.

Does anyone have any suggestions of what I could try?

Thanks

Lostgal