Windows Media Player /Rhaposdy keep closing

[pupadorn]

I had to replace both my motherboard and processor a few days ago.

Since then both Windows Media player and Rhapsody open but then I get error message stating " not working and must close ".

All other software programs and the computer itself seem to be working fine.

I just find it strange that both Media players are not working.

I uninstalled and reinstalled both programs but it did not correct the problem

I have HP Desktop 1730n
OS Windows 7

Thanks to anyone who has any help out there

[patio]

Did you remember to re-install the MBoard chipset drivers ? ?

They will be on the driver CD that shipped with the MBoard.

[pupadorn]

The motherboard and the processor were replaced by my warranty service " City Assure"

I know for a fact that there was no CD with MBoard chipset drivers .

The just installed new Heat sink fan, processor and motherboard.

All new hardware was HP parts

Is there anyway to obtain the chipset drivers?

[patio]

From the HP website...
You will need make and model # info...

[pupadorn]

Thank You.

I was not aware that was required.

This nighmare story involved a defective Heat sink fan and a totally inexperienced tech who had no idea how to repair computers who ended up damaging my processor, processor socket and the motherboard.

[patio]

I certainly hope you didn't have to foot that bill...

Anytime the OS is re-installed for whatever reason all drivers need to be re-installed afterwards.
I'd burn the ones you get from the site to a CD for future reference...

[pupadorn]

I contacted HP who ran a scan of my computer and determined the correct chipset drivers were installed on the Motherboard.

I am not sure how because as I said the tech did not have any cd nor did he download any from the internet once the computer was up and running.

I know he did have to enter information I believe in the BIOS before starting the computer.

I mentioned that this problem started  with a defective Heat sink fan. Well you would not believe it but when I started the computer tonight it had error message that " System Fan has failed " At this point I hope the the entire system fails I have a two year full replacement warranty.

I should tell you that I was able to correct both issues with Windows Media player and Rhapsody. I found from searching the internet that by deleting the DRM files in the registry and restarting the computer both program both work without crashing.

Thanks for all your help, take care