Internet problems

[Gabriel_Knight]

I just reformatted my brother's computer. Windows XP Pro. Having a problem getting an internet connection now. I have him set up on a router. Linksys BEFW11S4. Ran through the Network troubleshooter to no avail. Hopefully someone can help me out here. TIA.

[Gabriel_Knight]

If you need more info, just ask.

[Gabriel_Knight]

Not really sure where this topic belongs. Will put under computer hardware in case its a hardware issue. Also, the network card in his computer is detected as Microsoft Loopback Adapter.

[Gabriel_Knight]

bump

[merlin_2]

did you load the software first for the modem.....and then connect the router to it via cat cables >>and then put the network card in..........and power it up....what does ........msinfo32 typed in the run display////under components......error devices.......<code should listed if there are faults with the system!..........is this cable/broardband/////dialup.....which one....

[Gabriel_Knight]

Cable modem. Everything is set up correctly. I just cannot get a connection.

[Gabriel_Knight]

I get a connection, the little window appears in the lower right saying the network is connected 10.0mps, but I cannot get onto the Internet. It is sending packets, but not receiving.

[merlin_2]

use the network wizard.......follow the instructions......

[Gabriel_Knight]

Network Wizard didnt work

[Gabriel_Knight]

bump  

[Gabriel_Knight]

Problem solved. Cost $25 for a new network card, but it was worth not having any more stress over that problem. Thanks for your help all.  

[Raptor]

If the previous Network card functioned before you had reformatted, it would have worked after you had reformatted.