Windows XP from scratch and Graphics Driver won't install, please help.

[dodo_fleet]

Hello there,

a friend bought a PC from a TAFE College recently which was originally hooked up to a network thus had no OS on it. I'm setting it up for someone who knows little about computers. I am only beginning myself, but like to think I know enough to get by.

I installed XP Professional, then used Everest Home Free Edition to identify the motherboard, which turned out to be an Intel D865GLC. I used Intel's website to download all the drivers for it. Every one of them worked except for the graphics driver. It comes up with "Error: one or more files required for installation are either missing or corrupt ... setup will exit".

It's a very frustrating problem because I have no idea what files are missing!! or am I trying to install the wrong graphics driver?? Unfortunately I can't just ignore it because it's obvious the computer is running slow without a graphics driver, particularly when I scroll up or down a page or document.

I tried re-installing XP but to no avail. I am now lost for answers. Any help would be greatly appreciated   

Everest's report is attached for anyone interested.

Thanks in advance for your time.

Chris.

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[patio]

Try re-installing the MBoard chipset drivers...re-booting and then the graphics drivers.

[dodo_fleet]

thanks for your quick reply patio, I tried what you suggested but the error message still appears 

any other suggestions?

Thanks again

[patio]

Where are you grabbing the graphics drivers from ? ?

[Broni]

How come, chipset is not listed in Everest?

Download, and install Everest Ultimate Edition 4.6: http://www.lavalys.com:8081/everestultimate460.exe
Enter following registration code (Help>Enter product key) to make it fully functional:
RHGJE-54X47-HML9C-V498I-UUMVI
(it's all legal, the above version has been recently offered as a free download)

In left pane expand Computer folder.
Click once on Summary
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under the line Debug - PCI

[dodo_fleet]

Where are you grabbing the graphics drivers from ? ?

I got the drivers from the Intel website by following the prompts at (hope its the right drivers lol):

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%c2%ae+865+Chipset+Family+Boards&ProductProduct=Intel%c2%ae+Desktop+Board+D865GLC&OSVersion=Windows+XP+Professional*&DownloadType=Drivers

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Hi Broni,
I'm not sure why the chipset is not listed sorry, perhaps I didnt grab all the info, but anway, I have followed your advice and have attached the new report from Everest Ultimate Edition.

Just one thing I've noticed: I went into Device Manager and saw something called "Video Controller (VGA Compatible)" with a yellow question mark beside it, and Everest said I had a NVidia GeForce 6200 card inside. I found the driver for this on the net, but before I download it, I just thought I would ask if it would be worth downloading and installing it, and is this the problem I've been having all along with the graphics driver not installing (ie: that I was trying to install Intel's Extreme Graphics driver when I really should have been installing NVidia's GeForce 6200 driver)?

Cheers.

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[Broni]

saw something called "Video Controller (VGA Compatible)" with a yellow question mark beside it

Yeah, means, your display works only on default Windows driver and yes, Everest report says: nVIDIA GeForce 6200
Go for it.

[Broni]

BTW, the chipset is Intel Springdale-G i865G

[dodo_fleet]

ALL FIXED 

THANKS EVERYBODY FOR YOUR HELP!

[Broni]

Nice

[patio]

We LOVE success stories here ! !