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Author Topic: Question on how to get emails from certain people to go in a certain location?  (Read 11259 times)

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Quantos



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I don't mean your service provider, I'm referring to the software that will open the email on the computer.

For example Outlook, Outlook Express, Eudora, Thunderbird etc.
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kpac

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Allan

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You seem to be more interested in arguing than anything else. You use webmail. You've been told it won't allow you to do what you want. What's the point of the rest of the thread?

AmyR7

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This is Amy's Mom writing.
Sorry if you think she is lying or something, we are not as advanced with all this computer stuff and not sure what all this stuff is called.
Very sorry for causing any confusion.
It's not Webmail though. Software we had to install from a cd when we got the Internet setup.

Just not sure exactly what the software is called though, but here is a picture so you can see a screen shot of it.

Did you not see the post where she listed the different options to do.
General
Signature
Spam
Filters
Pop & Forwarding
Vacation Response
Contact Options
Colors
Calendar
Notepad
Account Information






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This is Amy's Mom writing.
Sorry if you think she is lying or something,
I don't think that at all, I was merely trying to get some information straight, it seemed a little convoluted, but I think I can see why now.

Quote
It's not Webmail though. Software we had to install from a cd when we got the Internet setup.
Just not sure exactly what the software is called though, but here is a picture so you can see a screen shot of it.
Actually that is webmail, it just has a proprietary reader. 

Quote
Did you not see the post where she listed the different options to do.
General
Signature
Spam
Filters
Pop & Forwarding
Vacation Response
Contact Options
Colors
Calendar
Notepad
Account Information
Yes, I saw that, however the menu is meaningless without knowing what it is I'm looking for, that's why I needed the software package name.  The screen shots, however are quite sufficient.  I'm quite glad that you included one of the filters section.  That portion is exactly what your daughter is looking for. 

All you need to do is create the custom folders that you will need and place the ruleset in the drop down box for the 'from header' field.




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AmyR7

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This is complicated for us. Not sure what or how to type the rules out. Do we need quotation marks or other symbols we need to type out?
Do you mean in the part that says From header?
Is that where we type out the email address or how exactly do we type it out.
and then it seems to have drop down boxes with a list of things, and not sure what we need to choose for that either.
The choices we have are:
Contains
Does not contain
Begins With
ends with
So, struggling trying to figure out what exactly we need to have selected for all this.



AmyR7

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Sorry, but we still get a bit confused on the differences between the types of email, Webmail and Pop mail stuff.
Here is something our software says though, and you can hopefully see why it gets a bit confusing:
"Accessing Your Mail Using a Client Application
In addition to using a web-based email client such as the Internet Explorer or Mozilla Firebox browsers, you can use other email client applications to send and read your att.net Mail. A client email application is a program installed on your computer that can access email from your mailbox on the att.net Mail server. The following POP3 client applications work with att.net Mail:
* Microsoft Outlook 2002 (XP) & 2003
* Microsoft Outlook 98 and 2000
* Microsoft Outlook Express
* Microsoft Outlook Express for Macintosh
* Eudora 5.1 or higher
* Netscape Mail—All Versions
* IncrediMail build 618 and higher
* Microsoft Entourage 2001 and higher
"



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No, you shouldn't need any quotation marks or special characters.
You will need to give each filter a unique name for each person it applies to.

There are a few ways you can set it up.

1.  You can make it so that each person sending you mail will have their own ruleset.
2.  You can set it up so that each of you receiving the mail will have your own ruleset and seperate folder (the way I would do it actually).

These are the steps (assuming that the proprietary webmail reader has no surprises in store for us.)

1. Put in a unique name in the 'Filter Name' field.
2. Determine which rules you want to be true and fill out the second box(beside where it says 'contains')
3. Go down and in the 'Then...' section determine what you want the folder to be named where the messages will be sent.
4. Click the 'Add Filter' button.

Give that a whirl, if it gives any errors or one of my directions is confusing, let me know.
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AmyR7

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This is still really confusing
Here is what we have in the filter name box, Funtrvia, then in the From header box, we have the email address typed out in the box [email protected], is that correct?



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This is still really confusing
Here is what we have in the filter name box, Funtrvia, then in the From header box, we have the email address typed out in the box [email protected], is that correct?

Yes, that's what I mean.  Then all it will need is the unique folder to hold the message.

Please don't post any personal email addresses though.
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AmyR7

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Thank you so much for the help on all this.
Sorry again if caused any confusion on the programs we use.
The only other thing is we had to do settings such as
AT&T email server settings are displayed in the table below.
Incoming (POP)
pop.att.yahoo.com
Outgoing (SMTP)
smtp.att.yahoo.com
(requires authentication)
Incoming mail server: POP3
Incoming/Outgoing User Name:
Incoming mail port #:
Outgoing mail port #

These are things we had to get setup and stuff.

Is POP3 considered the name of the software we are using since it says incoming mail server?



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No problem with the confusion, it happens, that's why I keep re-asking a question until the information fits. 
Did you get the rest of the information set up?  If not I would suggest contacting your service provider as I really don't know what protocols they are looking for, or what the actuall settings are supposed to be(That's a good thing, it wouldn't be too secure if I did know).
To answer the last question, no POP3 is not the name of your email application, it's an acronym for Post Office Protocol.  It's just one of the ways that email can be dealt with on the internet.
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AmyR7

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Thank you so much, all these years, never knew exactly what POP stands for.
One big problem for me, with all my health and other handicaps and ever since getting Hepatitis A last year, affects my memory and gets me really confused on everything in life. I'm having to try and relearn alot of tasks in life, and still having alot of problems.

So, we need to call them about the filters? Didn't know there were any protocols we need for the filters.

Also, just to make sure we understand the differences, is the reason Outlook Express considered webmail because we have to be connected to the Internet to get it?



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Don't let it get to you. Computer stuff is new and the words we have to use and new.  Trust in God and he will help you.

Programs like Outlook Express are called POP email clients.  They can download the mail from the internet. When you get the mail, you can break the connection and still read the mail. But you can not send out mail until uyou conect again.

A web mail program is neutrally on a remote system. If you disconnect farm the internet you will not see anymore of your mail until you connect again.

AmyR7

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That's weird, seems like for us everytime we use Outlook Express that we have to be connected to the Internet.
Now that we have DSL, we are connected all the time. Another thing is we have some setting we have to do to tell it to keep a copy on the server.
Another thing I was wondering, can we go to websites using Outlook Express? If so, how do you do that? Is it also considered a browser?
The reason I'm wondering is everytime we are having problems with the Internet not working right, our ISP always wants to know what client we are using.