Windows 98 problem, web page not available

[bigmoose24]

I have a computer that I am setting up for my dad. I downloaded Netzero for his browser. Every time i log in and go to the home page for netzero, it comes up web page not available- hawk communications. I used to have hawkk for an ISP, but as far as I can tell I deleted it from my computer. I can't get any home page to display. Any help would be appreciated...thanks

[Raptor]

Can you connect to the Internet at all?

[bigmoose24]

I can connect to netzero but because of hawk communications , it won't display my home page or any other page for some reason.

[Raptor]

What is Netzero and what type of software have you installed for NetHawk?

[bigmoose24]

netzero is a ISP , And i don't have hawk communications no more. it was also a ISP. I can't find anything on the computer with that name except this web page unavailabe.

[bigmoose24]

I also have netzero as an ISP. When I sign in it goes to netzero home page, no problem. when i sign on my dads computer it goes to web page unavailable-hawk. so what i think its doing is trying to find the web page thru hawk instead of netzero. so how do i get rid of hawk?

[Raptor]

Are they both cable Internet providers or Phone line providers?

What type of software have you installed that belonged to the ISP and then removed?

[bigmoose24]

phone line supliers, and I don't remember what software i had. as far as i know it was all deleted from that computer.

[Raptor]

Did you also remove the dial up entries under the Modem section in the configuration menu?

You may also wish to reset IE to its default settings. I can not give you precise steps as my Windows 98 system is currently disconnected.

May wish to try an alternate browser such as Mozilla Firefox which I definitely recommend as a replacement for IE.

[bigmoose24]

ok thanks for your help. I'm pretty smart when it comes to this, but this one has me annoyed...thanks again

[Raptor]

Has resetting IE or removing the dial-up entries for Hawk Com. worked?

[bigmoose24]

I can't do it here, i have to go to my dads to see. any other suggestions before I go?

[Raptor]

If you can put together a list of the actions you have taken so far, the posters here may be able to think up something you could have missed.

[merlin_2]

http://www.earthlink.net/about/press/pr_hawkaquisition/