Try looking online for local PC repair shops. Most should have a website that you can visit and navigate to determine whether or not you would like to give them a shot.
Because, when the things are under warranty, you have to call the company that sold you the electronics. They deal with all repairs.
Or at least here they do.
Yes, they give you a list of companies in your area that deal with repairs on that type of product.
So, yes, that is who we called, local people in our area.
We don't have anyone else to call.
But then if the problem is not with the electronics, but with your ISP/cable companies stuff you are trying to get back working right. Then you have to deal with them too. So, you need someone who can go through the attic and do all the wiring and stuff like that.
At the moment, the only thing we are still looking for is the webpage with the different settings.
Hang on, here is sort of what I'm talking about, an example
http://help.yahoo.com/sbc/tutorials/cg/cg_basics1.html.
We know how to go through and do so many things on our own with so many things, just need the correct information of what you need to mark and stuff. Is not hard for us to do, but if you don't have the list of what you need to check and not check. Like I said, my brother-in-law, he knows all these things about computers and takes care of the repairs in their house and whenever he can get over here he helps out too. My dad also worked as a computer programmer so would take care of all the stuff too and we learned alot of things. We setup so many things on our own over the years, but like I said, need to have instructions on what to mark and not mark. Just setup our new DVD/VCR Combo Unit we got. Had to put in the settings. Seems like now a days alot of the instructions seem to be online instead of in books/manual.