devices not working on Dell Latitude C810

[Dwayne Austin]

I am looking at the belarc computer profile summary right now and I con't see a service tag what category would it be under?

[Allan]

Upper Right Corner under System Model:

System Model  
Dell Inc XPS 630i
System Service Tag: 889XXXX (support for this PC)
Chassis Serial Number: 889XXXX
Enclosure Type: Desktop

[Dwayne Austin]

Under system model it says

Dell Computer Corporation Latitude C810
Enclosure Type Portable

and that is all

[Allan]

I'm at a loss. Sorry.

[Dwayne Austin]

Lol thats ok thanks anyway Allan.  I'm going to take a break and tomorrow maybe wipe it clean  and try and install the drivers from Dell again.

[Dwayne Austin]

I wiped it clean and re installed windows ...all the proper drivers from Dell for an Latitude C810.  Nothing still no sound and no touchpad.  I called Dell support and they will not help me because I have no service tag.  I have no Idea why there is no service tag but there isn't.   I don't know where it came from originally its ancient.  But once I start something I have to finish it or it will bug me forever.  And I do know it worked before the re installment of windows.  Anybody have any fresh ideas???

[patio]

Run both SIW (system info for windows ) and Everest Home on that machine...
Both are FREE and between the 2 we should be able to track down suitable drivers...

[Dwayne Austin]

Ok now Ive run both everest and WSI what do I do with that information? 

[pcst2]

Service Tag should be listed in the bios.

[Dwayne Austin]

In the bios service tag says Not Installed.

[Allan]

You need to call Dell.

[Dwayne Austin]

I did call Dell but they won't help because I have no service tag.