My computer tells me I'm out of disk space even though I'm not

[Allan]

1.  What drive "letter" did you check?  The "c:" drive?

2.  Are there other hard disk volume "letters" or multiple physical hard drives on your computer?

Been there done that (see my first post above) . Moreover, from the OP's responses it appears there is only one hd showing in "My Computer".

He or she needs to delete some apps / files or get a larger hd.

[dahlarbear]

Been there done that (see my first post above) . Moreover, from the OP's responses it appears there is only one hd showing in "My Computer".

Okay, somehow I missed the earlier post.  A capacity of 15.6 GB seems like an "odd" size.  Makes me wonder what else is on the hard drive...  (And no, we never really got an answer to those questions.)

[patio]

Post a screenshot of the Disk Management window...

[jumbly]

Hi again.  Sorry, I guess I didn't answer the question before - I checked the C drive - it is the only hard drive that appears in "My Computer."  See the funny thing is, I feel like I've deleted everything non-essential. I really don't have very much stuff.  And yet my computer is still completely full.  I even got extra RAM for it a few years ago.  It is pretty old, I suppose.  I think I'm going to try taking all my music and word documents off and reformatting it (again).  Thank you all so much for all your help!

[Allan]

Check in System Properties - System Restore. If it is enabled, disable it. That will immediately free up a LOT of space.

[jumbly]

Ok, I will try that.  Where is system properties? I tried searching for it, but nothing came up. (If you haven't noticed by now, I am almost completely computer-illiterate)

[Allan]

Either right-click on My Computer and click on Properties or go to Control Panel and open SYSTEM

[jumbly]

Ok.  I did that and turned off System Restore.  It now says I have 1.47GB free.  And the program is installing!  It's working!!! That's great.  Thank you all SO MUCH for your help.  You are truly kind people, taking the time to help the computer challenged like me, and I haven't given you anything in return.  Really, THANKS!!!

[Allan]

You're welcome. Keep in mind that System Restore is now disabled. I STRONGLY urge you to download and use a disk imaging utility on a regular basis (there are a number of good, free such apps from which you can choose). Ideally, the images should be stored on a second hd (internal or external) and updated weekly. Alternatively you can re-enable system restore and limit the space it uses.