Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Slow loading  (Read 9185 times)

0 Members and 1 Guest are viewing this topic.

hammerit

    Topic Starter


    Rookie

    Slow loading
    « on: February 08, 2010, 11:35:30 AM »
    Hi,  I'm having a problem loading just one particular web site.  deviantart.com loads very slowly, sometimes.  When it finally loads it looks completey different, does not completely load and is also slow to navigate within.  Deviantart says it is not a problem on their end.  Sometimes it works just fine but most often not.  We had been visiting the site often with no problems.  The problem started when we were uploading art work to deviantart.  The problem is the same on Firefox, I.E., and Chrome browsers.  Thank you

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Slow loading
    « Reply #1 on: February 08, 2010, 02:13:32 PM »
    Deviant art is heavy on graphics...
    The page loading is directly related to your connection speed...
    What is your connection ? /
    " Anyone who goes to a psychiatrist should have his head examined. "

    hammerit

      Topic Starter


      Rookie

      Re: Slow loading
      « Reply #2 on: February 08, 2010, 02:22:02 PM »
      Deviant art is heavy on graphics...
      The page loading is directly related to your connection speed...
      What is your connection ? /
      We have a strong DSL and have no problem with other heavy graphics sites.  Also at bottom of the screen while loading deviantart it says knapsack.deviantart.com or st.deviantart.com is that normal?   Thanks

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: Slow loading
      « Reply #3 on: February 08, 2010, 02:24:00 PM »
      Let me check...
      " Anyone who goes to a psychiatrist should have his head examined. "

      Allan

      • Moderator

      • Mastermind
      • Thanked: 1260
      • Experience: Guru
      • OS: Windows 10
      Re: Slow loading
      « Reply #4 on: February 08, 2010, 02:29:26 PM »
      Are you using an ad blocker by any chance?

      hammerit

        Topic Starter


        Rookie

        Re: Slow loading
        « Reply #5 on: February 08, 2010, 02:34:31 PM »
        Are you using an ad blocker by any chance?
          Not sure if using an ad blocker.  The thing is it sometimes it loads just fine.  Having problem with both our desk top and our laptop.

        patio

        • Moderator


        • Genius
        • Maud' Dib
        • Thanked: 1769
          • Yes
        • Experience: Beginner
        • OS: Windows 7
        Re: Slow loading
        « Reply #6 on: February 08, 2010, 02:59:18 PM »
        Loading fine on this end...
        Tried both Firefox and ****shudder*** IE on 2 machines...
        Same results...no issues.
        " Anyone who goes to a psychiatrist should have his head examined. "

        hammerit

          Topic Starter


          Rookie

          Re: Slow loading
          « Reply #7 on: February 09, 2010, 11:07:43 AM »
          Loading fine on this end...
          Tried both Firefox and ****shudder*** IE on 2 machines...
          Same results...no issues.
          I know it loads fine for everyone else...thats my question, why just me.  It works fine for me also, sometimes but mostly not.   Attached is what it looks like after 3-4 minutes of loading.   Thanks

          [Saving space, attachment deleted by admin]

          patio

          • Moderator


          • Genius
          • Maud' Dib
          • Thanked: 1769
            • Yes
          • Experience: Beginner
          • OS: Windows 7
          Re: Slow loading
          « Reply #8 on: February 09, 2010, 11:10:38 AM »
          Clik Here...
          Report your #'s...
          " Anyone who goes to a psychiatrist should have his head examined. "

          Allan

          • Moderator

          • Mastermind
          • Thanked: 1260
          • Experience: Guru
          • OS: Windows 10
          Re: Slow loading
          « Reply #9 on: February 09, 2010, 11:11:37 AM »
          You also might want to run a trace route.

          hammerit

            Topic Starter


            Rookie

            Re: Slow loading
            « Reply #10 on: February 09, 2010, 11:33:48 AM »
            Clik Here...
            Report your #'s...
            I'm sorry, but what do I do at this link?

            hammerit

              Topic Starter


              Rookie

              Re: Slow loading
              « Reply #11 on: February 09, 2010, 11:45:09 AM »
              You also might want to run a trace route.
              I may be in over my head.  How do i run a trace route?

              Allan

              • Moderator

              • Mastermind
              • Thanked: 1260
              • Experience: Guru
              • OS: Windows 10
              Re: Slow loading
              « Reply #12 on: February 09, 2010, 11:48:42 AM »
              Go to http://network-tools.com/
              Put a tick in TRACE
              Enter the url (www.deviantart.com)
              Click on GO
              Copy and paste the results here.

              Allan

              • Moderator

              • Mastermind
              • Thanked: 1260
              • Experience: Guru
              • OS: Windows 10
              Re: Slow loading
              « Reply #13 on: February 09, 2010, 11:51:42 AM »
              Sorry, I'm running around a little right now. If you prefer you can download Internet Maniac and use that to run a trace. Save the output to a text file then copy and paste here.

              hammerit

                Topic Starter


                Rookie

                Re: Slow loading
                « Reply #14 on: February 09, 2010, 11:56:03 AM »
                Go to http://network-tools.com/
                Put a tick in TRACE
                Enter the url (www.deviantart.com)
                Click on GO
                Copy and paste the results here.
                8.10.77.140 is from United States(US) in region North America


                TraceRoute to 8.10.77.140 [www.deviantart.com]
                Hop   (ms)   (ms)   (ms)      IP Address   Host name
                1   51   44   25      72.249.128.109   -
                2   84   59   100      8.9.232.73   xe-5-3-0.edge3.dallas1.level3.net
                3   36   40   68      4.69.145.140   ae-3-80.edge2.dallas3.level3.net
                4   14   23   23      4.59.36.18   -
                5   Timed out   Timed out   Timed out         -
                6   Timed out   Timed out   Timed out         -
                7   57   64   41      209.234.243.196   -
                8   63   74   68      8.10.77.140   www.deviantart.com

                Trace complete