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Author Topic: Major PC problem  (Read 6531 times)

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Zebar

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Major PC problem
« on: July 03, 2005, 10:23:21 AM »
Hi, newbie here - hope you can help. My PC has suddenly and for no apparent reason decided to slow down to a near crawl. I have tried a system restore - no good. I have tried defragmenting - got to 3% after 36 hours so I stopped it. I ran Spybot - it found some bogeys - but would not fix thme - said some dll file was missing? Now i cannot even start it up. It gets as far as my wallpaper and the start button and thats it - after about 8 hours. I'm assuming this is malware-related but i really don't know. Any help would be much appreciated.

Flame

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Re: Major PC problem
« Reply #1 on: July 03, 2005, 10:26:31 AM »
Well, if you can not start the computer, then your best thought would be to reformat....

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Zebar

  • Guest
Re: Major PC problem
« Reply #2 on: July 03, 2005, 10:33:43 AM »
Yeah - but i was hoping to avoid this in order to avoid losing all the data. The problem seems to be progressive - at first it was slow to boot up, but did and I was able to connect to the Internet, now it is just freezing.

2k dummy

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Re: Major PC problem
« Reply #3 on: July 03, 2005, 10:42:41 AM »
Have tried safe mode? Run spybot and your AV from there.

Flame

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Re: Major PC problem
« Reply #4 on: July 03, 2005, 10:46:23 AM »
Do you have a CD burner? You can save all your data to a CD in safe mode and then erase if you can not fix it...

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Zebar

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Re: Major PC problem
« Reply #5 on: July 03, 2005, 10:47:28 AM »
Thanks - Gonna try that when I get home - wasnt sure whether spybot would work in safe mode. I know its hard to tell but is it possible it's a hardware problem? thats another reason I don't want to reformat - I'd hate to erase all taht data and then find out it's the CPU or something.

Zebar

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Re: Major PC problem
« Reply #6 on: July 03, 2005, 10:50:24 AM »
Yeah - i have a CD burner. Thanks I'll try this.

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Re: Major PC problem
« Reply #7 on: July 03, 2005, 11:50:50 AM »
Actually, many people do not know this, but you SHOULD run system restores, etc. in safe mode for the best results... Suprising eh? Give us a shout when you get a chance to try these suggestions...

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Raptor

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Re: Major PC problem
« Reply #8 on: July 03, 2005, 11:56:11 AM »
AVG Free
-- Anti virus scanner
Adaware SE Personal
-- Anti spyware scanner
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Download, install and configure these programs. Apply them in safe mode.

Zebar

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Re: Major PC problem
« Reply #9 on: July 07, 2005, 05:09:49 AM »
Have most of those on the PC.

Tried running Spybot in safe mode. Safe Mode took about 20 minutes to boot up. Spybot ran ok and found a number of problems - however, when I tried to fix the problems it came up with various errors. One said a dll file was not a valid windows image. Another said a dll file (wbtengine.dll) could not be found.  

Raptor

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Re: Major PC problem
« Reply #10 on: July 07, 2005, 06:06:41 AM »
You should use a registry cleaner first.

Zebar

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Re: Major PC problem
« Reply #11 on: July 07, 2005, 06:36:46 AM »
Where will i get a registry cleaner? I can't connect to the Internet in Safe mode. When I try to boot up normally it just freezes.

Raptor

  • Guest
Re: Major PC problem
« Reply #12 on: July 07, 2005, 12:15:25 PM »
If you are using Windows XP, you should select safe mode with Network support

Or copy the data onto a medium.

Easy Cleaners
-- Freeware registry scanner
Registrar Lite
-- Excellent replacement for Windows Regedit
Crap Cleaner
-- Freeware registry scanner/history cleaner

(Does anyone have any recommendations?)

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    Re: Major PC problem
    « Reply #13 on: July 07, 2005, 01:32:16 PM »
    I recommend that we first try and figure out what the OS is. It's a waste of time trying to clean it up while restore is running.

    Zebar

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    Re: Major PC problem
    « Reply #14 on: July 09, 2005, 06:04:43 AM »
    HJT LOG

    Part 1:

    Logfile of HijackThis v1.99.1
    Scan saved at 17:45:38, on 08/07/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\cisvc.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\System32\sistray.EXE
    C:\WINDOWS\System32\khooker.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    C:\Program Files\OpenOffice.org1.1.0\program\soffice.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Colin Shaw\Desktop\HJT\hijackthis1991.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.co.uk
    R3 - URLSearchHook: (no name) - {34A44FCF-50E3-63A5-A8DA-7835752B9571} - (no file)
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
    O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: OpenOffice.org 1.1.0.lnk = C:\Program Files\OpenOffice.org1.1.0\program\quickstart.exe
    O4 - Global Startup: Image Transfer.lnk = ?