Driver Error Code-38

[Saurabhdua]

Hello There! Please refer to the enclosed Screenshot, & help me fetch a quick fix in regard to the shown Error Message! System Reboot has been tried, but it couldn't make any difference. Both of my Mobile Broadband Internet Dongles are showing up exactly the same Error Code. One of these is not able to work at all! Help in this regard will be sincerely appreciated. Thank you.

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[DaveLembke]

what does it show under details tab?

[patio]

Have you powered down and waited 30 seconds ? ?

[Saurabhdua]

Hello DaveLembke! Please refer to the following to have a glimpse of the "Details" Tab!

To Dear Patio!

Yes, I had a Lunch Break exceeding 1 Hr. & the System was shut altogether! So Yes, Time elapse has been much more than what you have suggested.

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[patio]

Where are the drivers from ? ?

Have you tried a different USB slot ? ?

[DaveLembke]

Do you have any additional info on make/model of dongle, and devices involved and operating system version?

I am assuming this is a actual dongle device and not just a USB cable between Mobile Phone and PC which I have seen people call a dongle even though its a tether cable connection?

[patio]

Good point...

[Saurabhdua]

Hello to you both! Both of the Internet Dongles are of Chinese make viz. ZTE & Huawei. ZTE Model No. goes as AC3633, & that of Huawei is EC152. My OS is Win8, 64-Bit. There are 6 USB Ports in total & most of these have been given a try. I usually prefer connecting these Pen-drive sized USB Internet Dongles to the USB 3.0 ports which are located on the left-side of my AIO Desktop Model. Rear-end USB 2.0 are mostly preoccupied with Keyboard & alike stuff. Lastly, Please also refer to the attached - Detailed Diagnostics Report  & see if anything concrete can be derived through it. Help will be sincerely appreciated. Thanks.

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[Saurabhdua]

Hello again! I would like to give an Update that a mere System Re-boot has accomplished what a System Shutdown could not achieve for such a long time. A desperate attempt led to to Re-boot the Machine while the device were plugged in, & it did the trick eventually..! All the Yellow exclamation marks have gone now, both of my devices are getting detected properly, & therefore Iam now able to use each of these without any hiccups!

Lastly, What could be there so special about a Re-boot over a System Shutdown in this case? Does a memory retention (Error Code 38) signify any sort of impending Hardware issues or a Malfunction of sort? Please guide.