I got a Toshiba Satellite M40 / M45 Series I'm tring to contact tech support about it, but cant find it any were. I try to find the model and its not listed. Heres the issue. I put in the recovery and apps/driver dvd Satellite M40 / M45 Series and attempted to factory set it like how it was when you first get it. it goes threw no issues and then it asks to open GHOST.EM i say yes abd says cant open it insert diskette which there is no a drive. So I cancle it and get Application error 19502 cache write failure resul = 1 drive =1 sectors 0 to 1 if this problem persist contact toshiba. Then I try rebooting and nothing. I had this working before this but with the maleware and such thought that it be better.