Keyboard error at boot

Keyboard is not connected properly

Verify that the keyboard is connected properly to the computer by turning off your computer and then disconnecting and reconnecting the keyboard to the computer.

Stuck key

Ensure that there are no stuck keys on the keyboard. If all keys appear to be ok and you have a standard Desktop computer with keyboard, turn the keyboard over and gently hit the back of the keyboard to loosen any dirt or hair that may be stuck in the keyboard.

Bad keyboard

Try another keyboard on the computer to verify that the keyboard has not gone bad.

Pictures of computer green and purple PS/2 ports.Bad PS/2 or AT port

If all of the above solutions are not able to resolve your issue it is likely that the port (PS/2 or AT) on the back of the computer may be bad and the motherboard or I/O board may need to be replaced.

Additional information

  • See our keyboard definition for further information and related links on this term.