Error 630: Port disconnected due to hardware failure.

Issue

Error 630: Port disconnected due to hardware failure.

Cause

This issue could be caused by any of the below reasons.

  1. Modem already being used
  2. Modem not setup properly

Solution

Modem already being used

It is possible that the computer or other application may already be utilizing the computer modem. To help ensure that no other program is utilizing the modem, End Task all TSRs on the computer and then connect to the Internet or other connection again.

Modem not setup properly