Reference number: CH000456

Winoldap and Winoa386.mod errors.

Issue:

Winoldap and Winoa386.mod errors.

Additional information:

Winoldap is a part of the file winoa386.mod file generally located in C:\WINDOWS\SYSTEM folder. Winoldap is a Non-Windows application component for 386 enhanced mode.

Cause:

Winoldap and/or Winoa386.mod errors can be caused by any of the below possibilities.

1. Incorrect drivers
2. System agent

Solutions:

WINOLDAP caused a general protection fault in module USER.EXE at 0004:00001d43.

This issue can occur if the improper monitor driver has been installed. Verify that the correct monitor driver is properly installed in Windows Device Manager. 

1. Open Windows Device Manager
2. Verify no conflicts are present, if so, resolve those conflicts before continuing.
3. Under Monitors, ensure that the correct monitor or monitor manufacturer is listed and that only one monitor is present.

This issue can also occur if System Agent attempts to shutdown a second MS-DOS session before the first MS-DOS session is not closed.

1. Verify System Agent and/or other TSRs are not currently open or running on the system. Additional information about how to End Task TSRs can be found on document CHTSR.

Other Winoldap or Winoa386.mod errors

If you are encountering an issue related to Winoldap or Winoa386.mod that are not listed above, attempt to try the below recommendations.

1. Verify no conflicts or errors are present in Device Manager. In addition, ensure that no Other devices are listed.
2. Close all TSRs and open programs on the computer and see if issue persists. If issue does not persist, it is likely an application is running in the background causing this issue.
3. Verify that the latest drivers have been installed for your video card and sound card.