Where do I send my computer for repair?
Question
Where do I send my computer for repair?
Answer
Computer Hope does not have any repair shops. If your computer or computer component needs to be replaced or repaired, refer to the below section that applies to your situation.
Computer is still under warranty
If your computer is still covered under warranty, it is recommended you contact the manufacturer of the computer for information on where you may take your computer. Many times the warranty will cover the parts and labor for the repair if done through an authorized repair center.
Computer component is under warranty but the computer is not
If a component within the computer that is under warranty needs to be replaced or repaired, it is recommended that you contact the place of purchase or the manufacturer of that particular product for steps on how it can be exchanged or repaired under warranty.
How do I know if a component is under warranty?
When purchasing a hardware device, like any other product, it will have a warranty for so many days, months, or years. If you have purchased the computer component that is currently failing, the documentation or receipt should indicate how long the warranty is. If you no longer have the documentation or are unsure about the warranty, contact the manufacturer of the computer component or the place of purchase.
If the hardware component that has failed came pre-installed in your computer, it will have the same warranty as the computer.
Computer and computer component is out of warranty or has no warranty
If the computer and computer components are no longer in any warranty, you can take your computer to any local computer repair center. If you believe a component in your computer is bad, you may wish to consider replacing that product with a new product instead of taking it to a repair store. Many of the components within a computer are not repairable and it is usually cheaper to replace the component.
At this time, Computer Hope does not have a listing of computer repair centers throughout the United States and the rest of the world. Therefore, we recommend you refer to your local listing or yellow pages for your local computer stores and repair centers. If you have laptop, server, handheld, or other special computer, you may wish to contact the computer manufacturer to make sure the computer or handheld is serviced through an experienced repair center.
How much should repair cost?
Depending on the severity of your issue, the computer or laptop, and who is servicing it will determine the overall cost of the repair. Often most repair shops will charge you for the time it took to fix the issue and may have a minimum hourly charge and the cost for any new hardware that was added or exchanged for broken components.