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Author Topic: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP  (Read 4588 times)

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Sophie.annelies

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    avira suddenly reported about 10-15 trojan viruses in a few seconds, before I was able to deny them all access I got the blue screen of death and my computer restarted. Now I can't load the OS at all ( yes, that means no safe mode ... Sorry just came from yahoo answers lol).

    I'm thinking I'll download Linux/ubuntu and install it but:
    will installing a new os wipe my hdd?
    Will the virus effect the new os?
    Will a virus scan on the new os get rid of the Trojans on xp?
    Any other advice? :(

    remember, I have no OS lol...
    I'm running windows xp, I wasn't downloading at the time of the crash it wax just random. BSOD occurs when OS tries to load.

    Dr Jay

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    Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
    « Reply #1 on: March 24, 2010, 07:44:25 PM »
    Well, we can try to diagnose and remove the threats and get your computer booted.

    -OR-

    You will have to reformat the drive first, then install the Linux OS.

    What would you like to do?
    ~Dr Jay

    Sophie.annelies

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      Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
      « Reply #2 on: March 24, 2010, 11:16:33 PM »
      I don't want to reformat the drive. My friend has suggested either install ubuntu alongside or run windows xp repair install, which I'm hoping will only overwrite the registry?
      Thanks!

      Dr Jay

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      Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
      « Reply #3 on: March 24, 2010, 11:21:13 PM »
      I think we should try to disinfect, if you cannot reformat.

      If there is a severe infection, it may still be on the machine even with a repair install.

      Would you like to try to fix it?
      ~Dr Jay

      Sophie.annelies

        Topic Starter


        Rookie

        Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
        « Reply #4 on: March 24, 2010, 11:49:49 PM »
        "disinfect" sounds good.. But what does that involve doing? :)

        Dr Jay

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        Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
        « Reply #5 on: March 25, 2010, 11:09:31 AM »
        First
        ISOBurner this will allow you to burn OTLPE ISO to a cd and make it bootable. Just install the program, from there on in it is fairly automatic.  Instructions

        Second
        • Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
        • When downloaded double click and this will then open ISOBurner to burn the file to CD
        • Reboot your system using the boot CD you just created.
        Note : If you do not know how to set your computer to boot from CD follow the steps here
        • Your system should now display a REATOGO-X-PE desktop.
        • Double-click on the OTLPE icon.
        • When asked "Do you wish to load the remote registry", select Yes
        • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
        • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
        • OTL should now start. Change the following settings
        • Change Drivers to Non-Microsoft
        • Press Run Scan to start the scan.
        • When finished, the file will be saved  in drive C:\_OTL\MovedFiles
        • Copy this file to your USB drive if you do not have internet connection on this system
        • Please post the contents of the OTL.txt file in your reply.
        [/list]
        ~Dr Jay

        Sophie.annelies

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          Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
          « Reply #6 on: March 25, 2010, 05:18:23 PM »
          I just tried reinstalling and it didn't work :( what's that Iso file? I can't download it until I can find soneones computer to use but what's it going to do? And will I be able to get into the os by the last step so I can go find that file?

          Thanks!

          Dr Jay

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          Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
          « Reply #7 on: March 25, 2010, 06:30:16 PM »
          It lists certain files and other information, that I can analyze and provide a fix.

          It is worth a shot.
          ~Dr Jay

          computersecurity



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            Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
            « Reply #8 on: March 26, 2010, 12:05:08 AM »
            Hello, your comment has been removed. Please do not post malware advice, or post here in the malware forum, unless you need help. ~ DragonMaster Jay
            « Last Edit: April 05, 2010, 08:58:01 AM by DragonMaster Jay »

            Sophie.annelies

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              Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
              « Reply #9 on: April 05, 2010, 12:12:06 AM »
              OK so at this point I have managed to fix my computer myself but I didn't realise my Windows XP is OEM so now I can't activate it  >:( Do you know where I can find a product key that will work?

              Dr Jay

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              Re: 15 Trojans in 3 seconds killed my computer, now OS won't load! HELP
              « Reply #10 on: April 05, 2010, 08:59:31 AM »
              No. Having your original product key is required. There is an option to replace the product key. Contact Microsoft.

              See here: http://support.microsoft.com/kb/811224
              ~Dr Jay