Hello and welcome to
Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.
1. I will be working on your
Malware issues. This
may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please
DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
P2P - I see you have P2P software installed on your machine.
(BitTorrent)We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via
Control Panel >> Add or Remove Programs. In Vista, Control Panel, Programs and features.
=======================================
Open
HijackThis and select
Do a system scan onlyPlace a check mark next to the following entries: (if there)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O9 - Extra button: eBay - {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN (file missing)
Important: Close all open windows except for
HijackThis and then click
Fix checked.Once completed, exit
HijackThis.=======================================
I'd like us to scan your machine with ESET OnlineScan•Hold down
Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan•Click the
button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on
to download the ESET Smart Installer. Save it to your desktop.
- Double click on the
icon on your desktop.
•Check
•Click the
button.
•Accept any security warnings from your browser.
•Check
•Push the
Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push
, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the
button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
