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Author Topic: unable to get rid of adware and spyware  (Read 21596 times)

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underscore04

    Topic Starter


    Rookie

    unable to get rid of adware and spyware
    « on: July 07, 2010, 12:10:26 PM »
    hi everyone im wondering if anyone can help me. basically ill get random popups from internet explorer while im on my computer even if im not using the internet and have not used internet explorer in years lol. and very often some unknown application tends to steal focus when im doing anything. i tried a thorough virus and spyware/adware scan (with superantispyware) and even though it found some things and quarantined them the problem continues to persist can anyone help me? btw i have am using avast
    here's a hijackthis log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 14:09:19, on 7/7/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    E:\WINDOWS\System32\smss.exe
    E:\WINDOWS\system32\winlogon.exe
    E:\WINDOWS\system32\services.exe
    E:\WINDOWS\system32\lsass.exe
    E:\WINDOWS\system32\svchost.exe
    E:\WINDOWS\system32\svchost.exe
    E:\WINDOWS\System32\svchost.exe
    E:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    E:\Program Files\Alwil Software\Avast4\ashServ.exe
    E:\WINDOWS\system32\svchost.exe
    E:\WINDOWS\system32\spoolsv.exe
    E:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    E:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
    E:\Program Files\Java\jre6\bin\jqs.exe
    E:\WINDOWS\system32\lxducoms.exe
    E:\WINDOWS\system32\svchost.exe
    E:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    E:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    E:\WINDOWS\system32\wscntfy.exe
    E:\WINDOWS\Explorer.EXE
    E:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    E:\Program Files\Java\jre6\bin\jusched.exe
    E:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
    E:\WINDOWS\system32\Rundll32.exe
    E:\Program Files\DivX\DivX Update\DivXUpdate.exe
    E:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
    E:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
    E:\WINDOWS\SOUNDMAN.EXE
    E:\Program Files\DAEMON Tools Lite\DTLite.exe
    E:\Program Files\Mozilla Firefox\firefox.exe
    E:\Documents and Settings\admin\Desktop\HijackThis.exe

    O1 - Hosts: 85.17.40.71 oink.me.uk
    O1 - Hosts: 85.17.40.69 tracker.oink.me.uk
    O1 - Hosts: 85.17.40.70 irc.oink.me.uk
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - E:\Program Files\Lexmark Printable Web\bho.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - E:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
    O4 - HKLM\..\Run: [avast!] E:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [CTSysVol] E:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] E:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QT Lite\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [DivXUpdate] "E:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [trueImageMonitor.exe] E:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
    O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "E:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "E:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre6\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre6\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - E:\Program Files\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - E:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - E:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - E:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - E:\WINDOWS\system32\browseui.dll
    O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - E:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    O23 - Service: Adobe LM Service - Adobe Systems - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Acronis Nonstop Backup service (afcdpsrv) - Acronis - E:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - E:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - E:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - E:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - E:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: lxdu_device -   - E:\WINDOWS\system32\lxducoms.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - E:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: ServiceLayer - Nokia. - E:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    --
    End of file - 6517 bytes

    Dr Jay

    • Malware Removal Specialist


    • Specialist
    • Moderator emeritus
    • Thanked: 119
    • Experience: Guru
    • OS: Windows 10
    Re: unable to get rid of adware and spyware
    « Reply #1 on: July 07, 2010, 12:23:03 PM »
    Hello, and welcome to Computer Hope.

    Please note the following information about the malware forum:
    • Only the Malware Specialist Team is allowed to give advice on removing malware from your computer.
    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
    • Please do not attach logs or post them in Quote/Code boxes unless requested.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, reply to this topic with the word BUMP
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

    Please download Malwarebytes Anti-Malware from Malwarebytes.org.
    Alternate link: BleepingComputer.com.
    (Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

    Double Click mbam-setup.exe to install the application.

    (Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
    • Please save the log to a location you will remember.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
    • Copy and paste the entire report in your next reply.
    ~Dr Jay

    underscore04

      Topic Starter


      Rookie

      Re: unable to get rid of adware and spyware
      « Reply #2 on: July 07, 2010, 02:46:38 PM »
      thank you so much here's the log:

      Malwarebytes' Anti-Malware 1.46
      www.malwarebytes.org

      Database version: 4290

      Windows 5.1.2600 Service Pack 2
      Internet Explorer 6.0.2900.2180

      7/7/2010 4:42:13 PM
      mbam-log-2010-07-07 (16-42-13).txt

      Scan type: Quick scan
      Objects scanned: 196991
      Time elapsed: 22 minute(s), 21 second(s)

      Memory Processes Infected: 0
      Memory Modules Infected: 0
      Registry Keys Infected: 0
      Registry Values Infected: 0
      Registry Data Items Infected: 0
      Folders Infected: 0
      Files Infected: 1

      Memory Processes Infected:
      (No malicious items detected)

      Memory Modules Infected:
      (No malicious items detected)

      Registry Keys Infected:
      (No malicious items detected)

      Registry Values Infected:
      (No malicious items detected)

      Registry Data Items Infected:
      (No malicious items detected)

      Folders Infected:
      (No malicious items detected)

      Files Infected:
      E:\Documents and Settings\David\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Delete on reboot.

      and here are my other posts on the same topic:
      1)http://www.computerhope.com/forum/index.php/topic,106965.msg722023.html#msg722023

      2)http://www.computerhope.com/forum/index.php/topic,107039.msg722404.html#msg722404

      3)http://www.geekstogo.com/forum/index.php?showtopic=281043

      Dr Jay

      • Malware Removal Specialist


      • Specialist
      • Moderator emeritus
      • Thanked: 119
      • Experience: Guru
      • OS: Windows 10
      Re: unable to get rid of adware and spyware
      « Reply #3 on: July 07, 2010, 03:33:53 PM »
      Please visit this webpage for a tutorial on downloading and running ComboFix:

      http://www.bleepingcomputer.com/combofix/how-to-use-combofix

      See the area: Using ComboFix, and when done, post the log back here.
      ~Dr Jay

      underscore04

        Topic Starter


        Rookie

        Re: unable to get rid of adware and spyware
        « Reply #4 on: July 07, 2010, 04:42:14 PM »
        ComboFix 10-07-06.05 - admin 07/07/2010  18:31:33.1.2 - x86
        Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.959.534 [GMT -4:00]
        Running from: e:\documents and settings\admin\Desktop\ComboFix.exe
        AV: avast! antivirus 4.8.1229 [VPS 100707-1] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
        .

        (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
        .

        e:\documents and settings\admin\Application Data\inst.exe
        e:\documents and settings\David\Application Data\inst.exe
        e:\documents and settings\Shelley\Desktop\Download programs.url
        e:\documents and settings\Shelley\Desktop\Games.url
        e:\documents and settings\Shelley\Desktop\Translator.url
        e:\documents and settings\Shelley\Desktop\Videos.url
        e:\documents and settings\Shelley\Favorites\Download programs.url
        e:\documents and settings\Shelley\Favorites\Games.url
        e:\documents and settings\Shelley\Favorites\Translator.url
        e:\documents and settings\Shelley\Favorites\Videos.url
        e:\documents and settings\Shelley\Start Menu\Programs\Download programs.url
        e:\documents and settings\Shelley\Start Menu\Programs\Games.url
        e:\documents and settings\Shelley\Start Menu\Programs\Translator.url
        e:\documents and settings\Shelley\Start Menu\Programs\Videos.url
        e:\windows\settings.reg
        e:\windows\system32\404Fix.exe
        e:\windows\system32\Agent.OMZ.Fix.exe
        e:\windows\system32\Data
        e:\windows\system32\dumphive.exe
        e:\windows\system32\IEDFix.C.exe
        e:\windows\system32\IEDFix.exe
        e:\windows\system32\logs
        e:\windows\system32\msvcsv60.dll
        e:\windows\system32\o4Patch.exe
        e:\windows\system32\Process.exe
        e:\windows\system32\SrchSTS.exe
        e:\windows\system32\tmp.reg
        e:\windows\system32\usjbm.dll
        e:\windows\system32\VACFix.exe
        e:\windows\system32\VCCLSID.exe
        e:\windows\system32\WS2Fix.exe

        .
        (((((((((((((((((((((((((   Files Created from 2010-06-07 to 2010-07-07  )))))))))))))))))))))))))))))))
        .

        2010-07-07 20:44 . 2010-07-07 20:44   --------   d-----w-   e:\documents and settings\Shelley\Application Data\Malwarebytes
        2010-07-07 19:20 . 2010-07-07 19:20   --------   d-----w-   e:\documents and settings\admin\Application Data\Malwarebytes
        2010-07-07 19:19 . 2010-04-29 19:39   38224   ----a-w-   e:\windows\system32\drivers\mbamswissarmy.sys
        2010-07-07 19:19 . 2010-07-07 19:20   --------   d-----w-   e:\program files\Malwarebytes' Anti-Malware
        2010-07-07 19:19 . 2010-07-07 19:19   --------   d-----w-   e:\documents and settings\All Users\Application Data\Malwarebytes
        2010-07-07 19:19 . 2010-04-29 19:39   20952   ----a-w-   e:\windows\system32\drivers\mbam.sys
        2010-07-07 17:25 . 2010-07-07 17:25   --------   d-----w-   e:\windows\system32\CatRoot_bak
        2010-07-06 21:25 . 2010-07-06 21:25   --------   d-----w-   e:\program files\Common Files\DigiDesign
        2010-07-06 21:25 . 2010-07-06 21:25   --------   d-----w-   e:\documents and settings\admin\Application Data\InstallShield
        2010-07-06 20:49 . 2010-07-06 20:50   --------   d-----w-   e:\documents and settings\admin\Application Data\Propellerhead Software
        2010-07-06 18:38 . 2010-07-06 18:38   --------   d-----w-   e:\program files\MusicLab
        2010-07-06 18:33 . 2010-07-06 18:33   --------   d-----w-   e:\program files\DAEMON Tools Toolbar
        2010-07-06 18:32 . 2010-07-06 18:38   --------   d-----w-   e:\documents and settings\admin\Application Data\DAEMON Tools Lite
        2010-07-06 18:32 . 2010-07-06 18:32   --------   d-----w-   e:\documents and settings\All Users\Application Data\DAEMON Tools Lite
        2010-07-06 05:29 . 2004-08-04 12:00   14848   -c--a-w-   e:\windows\system32\dllcache\register.exe
        2010-07-06 05:28 . 2004-08-04 12:00   10129408   -c--a-w-   e:\windows\system32\dllcache\hwxkor.dll
        2010-07-06 05:27 . 2004-08-04 12:00   29184   -c--a-w-   e:\windows\system32\dllcache\asptxn.dll
        2010-07-06 05:25 . 2004-08-04 12:00   16384   -c--a-w-   e:\windows\system32\dllcache\isignup.exe
        2010-07-06 05:18 . 2001-08-17 16:13   27165   ----a-w-   e:\windows\system32\drivers\fetnd5.sys
        2010-07-06 05:10 . 2004-08-04 12:00   24661   -c--a-w-   e:\windows\system32\dllcache\spxcoins.dll
        2010-07-06 05:10 . 2004-08-04 12:00   24661   ----a-w-   e:\windows\system32\spxcoins.dll
        2010-07-06 05:10 . 2004-08-04 12:00   13312   -c--a-w-   e:\windows\system32\dllcache\irclass.dll
        2010-07-06 05:10 . 2004-08-04 12:00   13312   ----a-w-   e:\windows\system32\irclass.dll
        2010-07-06 05:09 . 2010-07-06 05:09   --------   d-s---w-   e:\windows\system32\config\systemprofile\History
        2010-07-04 04:18 . 2010-07-06 18:30   --------   d-----w-   e:\documents and settings\admin\Application Data\DAEMON Tools
        2010-07-04 00:19 . 2010-07-04 00:19   160704   ----a-w-   e:\windows\system32\drivers\afcdp.sys
        2010-07-04 00:19 . 2010-07-04 00:19   911680   ----a-w-   e:\windows\system32\drivers\tdrpm258.sys
        2010-07-04 00:18 . 2010-07-04 00:19   581984   ----a-w-   e:\windows\system32\drivers\timntr.sys
        2010-07-04 00:18 . 2010-07-04 00:18   166272   ----a-w-   e:\windows\system32\drivers\snapman.sys
        2010-07-04 00:18 . 2010-07-04 00:19   --------   d-----w-   e:\program files\Common Files\Acronis
        2010-07-04 00:18 . 2010-07-04 00:18   --------   d-----w-   e:\program files\Acronis
        2010-07-03 00:22 . 2010-07-03 00:22   --------   d--h--w-   e:\windows\PIF
        2010-07-01 22:21 . 2010-07-01 22:21   63488   ----a-w-   e:\documents and settings\admin\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
        2010-07-01 22:21 . 2010-07-01 22:21   52224   ----a-w-   e:\documents and settings\admin\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
        2010-07-01 22:21 . 2010-07-01 22:21   117760   ----a-w-   e:\documents and settings\admin\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
        2010-07-01 22:20 . 2010-07-01 22:20   --------   d-----w-   e:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
        2010-07-01 22:20 . 2010-07-01 22:20   --------   d-----w-   e:\documents and settings\admin\Application Data\SUPERAntiSpyware.com
        2010-07-01 22:20 . 2010-07-01 22:20   --------   d-----w-   e:\program files\SUPERAntiSpyware
        2010-06-30 06:26 . 2010-06-30 06:26   --------   d-----w-   e:\documents and settings\David\TruePianos Settings
        2010-06-30 06:25 . 2010-06-30 06:26   --------   d-----w-   E:\Cakewalk Projects
        2010-06-30 06:25 . 2010-06-30 06:25   --------   d-----w-   e:\documents and settings\David\Application Data\Cakewalk
        2010-06-30 00:25 . 2010-07-06 20:20   36624   ----a-w-   e:\documents and settings\admin\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
        2010-06-30 00:18 . 2010-06-30 00:27   --------   d-----w-   e:\program files\Antares
        2010-06-28 18:15 . 2010-06-28 18:15   --------   d-----w-   e:\program files\Xvid
        2010-06-28 18:15 . 2009-06-07 20:24   180224   ----a-w-   e:\windows\system32\xvidvfw.dll
        2010-06-28 18:15 . 2009-06-07 20:16   819200   ----a-w-   e:\windows\system32\xvidcore.dll
        2010-06-27 19:18 . 2010-06-27 19:38   --------   d-----w-   e:\documents and settings\admin\Application Data\vlc
        2010-06-27 18:08 . 2010-06-27 18:08   --------   d-----w-   e:\documents and settings\admin\Local Settings\Application Data\Ahead
        2010-06-25 21:05 . 2010-06-25 21:06   --------   d-----w-   e:\documents and settings\admin\Application Data\Vso
        2010-06-25 21:05 . 2010-06-25 21:05   47360   ----a-w-   e:\documents and settings\admin\Application Data\pcouffin.sys
        2010-06-25 21:05 . 2010-02-09 19:37   65602   ----a-w-   e:\windows\system32\cook3260.dll
        2010-06-25 21:05 . 2010-02-09 19:37   626688   ----a-w-   e:\windows\system32\vp7vfw.dll
        2010-06-25 21:05 . 2010-02-09 19:37   217127   ----a-w-   e:\windows\system32\drv43260.dll
        2010-06-25 21:05 . 2010-02-09 19:37   208935   ----a-w-   e:\windows\system32\drv33260.dll
        2010-06-25 21:05 . 2010-02-09 19:37   176165   ----a-w-   e:\windows\system32\drv23260.dll
        2010-06-25 21:05 . 2010-02-09 19:37   1184984   ----a-w-   e:\windows\system32\wvc1dmod.dll
        2010-06-25 21:05 . 2010-02-09 19:37   102439   ----a-w-   e:\windows\system32\sipr3260.dll
        2010-06-23 17:19 . 2010-06-23 17:19   --------   d-----w-   e:\documents and settings\admin\Local Settings\Application Data\PCHealth
        2010-06-14 03:46 . 2010-06-14 03:48   536   ---ha-w-   E:\os252866.bin
        2010-06-14 03:45 . 2010-06-14 03:45   --------   d-----w-   e:\windows\Vbox
        2010-06-14 03:45 . 1997-12-14 04:20   18432   ----a-r-   e:\windows\system32\Midlpbk.drv

        .
        ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        2010-07-07 17:38 . 2009-05-07 03:09   32   ----a-w-   e:\windows\msocreg32.dat
        2010-07-06 21:27 . 2009-05-07 03:05   --------   d-----w-   e:\program files\IK Multimedia
        2010-07-06 21:25 . 2007-03-02 20:27   --------   d--h--w-   e:\program files\InstallShield Installation Information
        2010-07-06 20:50 . 2008-09-11 17:47   --------   d-----w-   e:\documents and settings\admin\Application Data\uTorrent
        2010-07-06 18:33 . 2007-12-31 03:40   --------   d-----w-   e:\program files\DAEMON Tools Lite
        2010-07-06 18:33 . 2007-12-31 03:37   691696   ----a-w-   e:\windows\system32\drivers\sptd.sys
        2010-07-06 16:58 . 2007-04-01 15:15   664   ----a-w-   e:\windows\system32\d3d9caps.dat
        2010-07-06 05:41 . 2007-12-31 03:40   --------   d-----w-   e:\documents and settings\David\Application Data\DAEMON Tools
        2010-07-06 05:24 . 2007-03-02 18:20   22720   ----a-w-   e:\windows\system32\emptyregdb.dat
        2010-06-30 00:18 . 2007-11-07 04:31   --------   d-----w-   e:\program files\Digidesign
        2010-06-29 23:18 . 2008-11-20 01:43   --------   d-----w-   e:\program files\WIDI
        2010-06-25 21:05 . 2007-10-12 17:50   47360   ----a-w-   e:\windows\system32\drivers\pcouffin.sys
        2010-06-25 21:05 . 2007-10-12 17:50   --------   d-----w-   e:\program files\VSO
        2010-06-20 17:22 . 2007-06-16 02:57   --------   d-----w-   e:\documents and settings\Shelley\Application Data\uTorrent
        2010-06-17 01:30 . 2008-01-17 23:09   --------   d-----w-   e:\program files\uTorrent
        2010-06-06 05:59 . 2008-08-23 01:10   --------   d-----w-   e:\program files\Microsoft Silverlight
        2010-06-06 03:45 . 2007-05-13 17:02   36176   ----a-w-   e:\documents and settings\Shelley\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
        2010-06-01 22:46 . 2010-06-01 22:46   --------   d-----w-   e:\documents and settings\David\Application Data\Mozilla-Cache
        2010-05-27 22:40 . 2009-04-16 00:07   --------   d-----w-   e:\program files\PokerStars
        2010-05-27 20:11 . 2010-03-29 02:53   --------   d-----w-   e:\documents and settings\David\Application Data\OpenOffice.org2
        2010-04-20 05:51 . 2004-08-04 12:00   285696   ----a-w-   e:\windows\system32\atmfd.dll
        2010-04-14 00:17 . 2009-11-13 18:19   79488   ----a-w-   e:\documents and settings\Shelley\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
        2010-04-13 20:40 . 2009-11-12 19:06   79488   ----a-w-   e:\documents and settings\David\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
        2009-05-01 21:02 . 2009-05-01 21:02   1044480   ----a-w-   e:\program files\mozilla firefox\plugins\libdivx.dll
        2009-05-01 21:02 . 2009-05-01 21:02   200704   ----a-w-   e:\program files\mozilla firefox\plugins\ssldivx.dll
        2007-09-16 01:22 . 2007-09-16 01:20   24   --sh--w-   e:\windows\S8A42E3D0.tmp
        .

        (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        .
        *Note* empty entries & legit default entries are not shown
        REGEDIT4

        [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "DAEMON Tools Lite"="e:\program files\DAEMON Tools Lite\DTLite.exe" [2010-04-01 357696]

        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "avast!"="e:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-07-19 78008]
        "NeroFilterCheck"="e:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
        "SunJavaUpdateSched"="e:\program files\Java\jre6\bin\jusched.exe" [2009-02-08 136600]
        "CTSysVol"="e:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-02-15 57344]
        "P17Helper"="P17.dll" [2005-05-03 64512]
        "UpdReg"="e:\windows\UpdReg.EXE" [2000-05-11 90112]
        "QuickTime Task"="e:\program files\QT Lite\QTTask.exe" [2009-09-05 417792]
        "DivXUpdate"="e:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-03-05 1135912]
        "TrueImageMonitor.exe"="e:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe" [2010-03-27 5107232]
        "Acronis Scheduler2 Service"="e:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2010-03-27 362232]
        "SoundMan"="SOUNDMAN.EXE" [2005-09-22 90112]

        e:\documents and settings\David\Start Menu\Programs\Startup\
        Adobe Gamma.lnk - e:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]

        [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
        "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "e:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
        2009-09-03 22:21   548352   ----a-w-   e:\program files\SUPERAntiSpyware\SASWINLO.DLL

        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
        "midi1"=mapledxp.dll

        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
        "%windir%\\system32\\sessmgr.exe"=
        "e:\\Documents and Settings\\David\\Desktop\\utorrent150.exe"=
        "e:\\Program Files\\Mozilla Firefox\\firefox.exe"=
        "e:\\Program Files\\uTorrent\\uTorrent.exe"=
        "e:\\Program Files\\Messenger\\msmsgs.exe"=
        "e:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
        "e:\\Program Files\\Free Music Zilla\\FMZilla.exe"=
        "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
        "e:\\WINDOWS\\system32\\lxducoms.exe"=
        "e:\\Program Files\\Java\\jre6\\bin\\java.exe"=
        "e:\\Program Files\\Skype\\Phone\\Skype.exe"=
        "e:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
        "e:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
        "AllowOutboundDestinationUnreachable"= 1 (0x1)

        R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);e:\windows\system32\drivers\tdrpm258.sys [7/3/2010 8:19 PM 911680]
        R1 aswSP;avast! Self Protection;e:\windows\system32\drivers\aswSP.sys [9/14/2008 6:41 PM 78416]
        R1 mapledxp;mapledxp;e:\windows\system32\drivers\mapledxp.sys [10/10/2007 1:12 PM 24720]
        R1 SASDIFSV;SASDIFSV;e:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 2:25 PM 12872]
        R1 SASKUTIL;SASKUTIL;e:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 2:41 PM 67656]
        R2 afcdpsrv;Acronis Nonstop Backup service;e:\program files\Common Files\Acronis\CDP\afcdpsrv.exe [7/3/2010 8:19 PM 2480048]
        R2 aswFsBlk;aswFsBlk;e:\windows\system32\drivers\aswFsBlk.sys [9/14/2008 6:41 PM 20560]
        R2 LF30FS;LF30FS;e:\program files\Everstrike Software\Lock Folder XP 3.6\LF30XP.sys [11/19/2004 7:07 PM 101488]
        R2 lxdu_device;lxdu_device;e:\windows\system32\lxducoms.exe -service --> e:\windows\system32\lxducoms.exe -service [?]
        R3 afcdp;afcdp;e:\windows\system32\drivers\afcdp.sys [7/3/2010 8:19 PM 160704]
        R3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);e:\windows\system32\drivers\vrtaucbl.sys [5/8/2009 2:53 PM 50944]
        S3 ipMIDI;nerds.de ipMIDI - Ethernet Midi Ports SvcDesc(WDM);e:\windows\system32\drivers\ipmidi.sys [4/5/2010 12:14 PM 18688]
        S4 sptd;sptd;e:\windows\system32\drivers\sptd.sys [12/30/2007 11:37 PM 691696]
        .
        Contents of the 'Scheduled Tasks' folder

        2010-07-07 e:\windows\Tasks\WGASetup.job
        - e:\windows\system32\KB905474\wgasetup.exe [2009-05-12 02:18]
        .
        .
        ------- Supplementary Scan -------
        .
        Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - e:\program files\CoreFTP\pftpns.dll
        FF - ProfilePath - e:\documents and settings\admin\Application Data\Mozilla\Firefox\Profiles\o7ubg68l.default\
        FF - prefs.js: browser.search.selectedEngine - DAEMON Search
        FF - plugin: e:\program files\Java\jre6\bin\npdeploytk.dll
        FF - plugin: e:\program files\Java\jre6\bin\npjpi160_11.dll
        FF - plugin: e:\program files\Java\jre6\bin\npoji610.dll
        FF - plugin: e:\program files\Mozilla Firefox\plugins\np-mswmp.dll
        FF - plugin: e:\program files\Mozilla Firefox\plugins\npmozax.dll
        FF - plugin: e:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
        FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - e:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
        .
        - - - - ORPHANS REMOVED - - - -

        HKLM-Run-LFAgent - (no file)



        **************************************************************************

        catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
        Rootkit scan 2010-07-07 18:40
        Windows 5.1.2600 Service Pack 2 NTFS

        scanning hidden processes ... 

        scanning hidden autostart entries ...

        scanning hidden files ... 

        scan completed successfully
        hidden files: 0

        **************************************************************************
        .
        --------------------- LOCKED REGISTRY KEYS ---------------------

        [HKEY_LOCAL_MACHINE\software\Adobe\Premiere Pro\1.5\DefaultPreset]
        @DACL=(02 0000)
        @="e:\\Program Files\\Adobe\\Premiere Pro 1.5 Tryout\\Settings\\DV - NTSC\\Standard 48kHz.prpreset"

        [HKEY_LOCAL_MACHINE\software\Adobe\Premiere Pro\1.5\Help]
        @DACL=(02 0000)
        "AdobeMediaEncoder"="e:\\Program Files\\Adobe\\Premiere Pro 1.5 Tryout\\Help\\1_0_0_0.html"
        "Contents"="e:\\Program Files\\Adobe\\Premiere Pro 1.5 Tryout\\Help\\1_0_0_0.html"
        "ExportToDVD"="e:\\Program Files\\Adobe\\Premiere Pro 1.5 Tryout\\Help\\1_19_2_0.html"
        "HowToUse"="e:\\Program Files\\Adobe\\Premiere Pro 1.5 Tryout\\Help\\0_0_0_0.html"
        "Keyboard"="e:\\Program Files\\Adobe\\Premiere Pro 1.5 Tryout\\Help\\1_21_0_0.html"
        "Search"="e:\\Program Files\\Adobe\\Premiere Pro 1.5 Tryout\\Help\\search.html"
        "Support"="http://www.adobe.com/support/products/premiere.html"

        [HKEY_LOCAL_MACHINE\software\Adobe\Premiere Pro\2.0\DefaultPreset]
        @DACL=(02 0000)
        @="DV - NTSC\\Standard 48kHz.prpreset"

        [HKEY_LOCAL_MACHINE\software\Adobe\Premiere Pro\2.0\Help]
        @DACL=(02 0000)
        "Support"="http://www.adobe.com/support/products/premiere.html"
        "Search"="e:\\Program Files\\Adobe\\Adobe Premiere Pro 2.0\\Help\\search.html"
        "Keyboard"="e:\\Program Files\\Adobe\\Adobe Premiere Pro 2.0\\Help\\1_21_0_0.html"
        "HowToUse"="e:\\Program Files\\Adobe\\Adobe Premiere Pro 2.0\\Help\\0_0_0_0.html"
        "ExportToDVD"="e:\\Program Files\\Adobe\\Adobe Premiere Pro 2.0\\Help\\1_19_2_0.html"
        "AdobeMediaEncoder"="e:\\Program Files\\Adobe\\Adobe Premiere Pro 2.0\\Help\\1_0_0_0.html"
        "Contents"="e:\\Program Files\\Adobe\\Adobe Premiere Pro 2.0\\Help\\1_0_0_0.html"
        "Registration"="\"http://store.adobe.com/cgi-bin/WebObjects/WEC?pageID=RegMp1\""

        [HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Installer\UserData\LocalSystem\Components\€–€|ÿÿÿÿÀ•€|ù•A~*]
        "AB141C35E9F4BF344B9FC010BB17F68A"=""
        .
        --------------------- DLLs Loaded Under Running Processes ---------------------

        - - - - - - - > 'winlogon.exe'(868)
        e:\program files\SUPERAntiSpyware\SASWINLO.DLL
        .
        Completion time: 2010-07-07  18:42:52
        ComboFix-quarantined-files.txt  2010-07-07 22:42

        Pre-Run: 7,921,336,320 bytes free
        Post-Run: 10,761,805,824 bytes free

        WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
        [boot loader]
        timeout=2
        default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
        [operating systems]
        c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
        multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
        multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /noexecute=optin

        Current=3 Default=3 Failed=0 LastKnownGood=5 Sets=1,2,3,4,5
        - - End Of File - - DEA001B207EB66EA3F89B68CF9F0ABD6

        Dr Jay

        • Malware Removal Specialist


        • Specialist
        • Moderator emeritus
        • Thanked: 119
        • Experience: Guru
        • OS: Windows 10
        Re: unable to get rid of adware and spyware
        « Reply #5 on: July 07, 2010, 06:07:26 PM »
        Please run a free online scan with the ESET Online Scanner
        • Tick the box next to YES, I accept the Terms of Use
        • Click Start
        • When asked, allow the ActiveX control to install
        • Click Start
        • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
        • Click Scan (This scan can take several hours, so please be patient)
        • Once the scan is completed, you may close the window
        • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
        • Copy and paste that log as a reply to this topic
        ~Dr Jay

        underscore04

          Topic Starter


          Rookie

          Re: unable to get rid of adware and spyware
          « Reply #6 on: July 07, 2010, 07:43:37 PM »
          ESETSmartInstaller@High as downloader log:
          all ok
          # version=7
          # OnlineScannerApp.exe=1.0.0.1
          # OnlineScanner.ocx=1.0.0.6211
          # api_version=3.0.2
          # EOSSerial=9524b827fee4354dbe268bee4ec8a07a
          # end=finished
          # remove_checked=true
          # archives_checked=false
          # unwanted_checked=true
          # unsafe_checked=false
          # antistealth_checked=true
          # utc_time=2010-07-08 01:37:48
          # local_time=2010-07-07 09:37:48 (-0500, Eastern Standard Time)
          # country="United States"
          # lang=1033
          # osver=5.1.2600 NT Service Pack 2
          # compatibility_mode=512 16777215 100 0 0 0 0 0
          # compatibility_mode=769 16775141 100 97 0 213915389 0 0
          # compatibility_mode=8192 67108863 100 0 0 0 0 0
          # scanned=165884
          # found=10
          # cleaned=10
          # scan_time=4432
          C:\Documents and Settings\David\My Documents\My Music\IZotope.Trash.DX.VST.RTAS.v1.07.incl.KeyGen\trash_keygen.exe   probably a variant of Win32/Agent trojan (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\dwldspun.ini   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\hqpufkcy.ini   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\syxcmoqf.ini   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\uvvwa.bak1   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\uvvwa.bak2   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\uvvwa.ini   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\uvvwa.ini2   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          C:\WINDOWS\system32\uvvwa.tmp   Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined)   00000000000000000000000000000000   C
          E:\Documents and Settings\David\My Documents\My Music\CloneDVD v2.9.0.9\CloneDVD 2.9.0.9 Keygen.exe   probably a variant of Win32/TrojanDownloader.Agent trojan (cleaned by deleting - quarantined)   00000000000000000000000000000000   C

          Dr Jay

          • Malware Removal Specialist


          • Specialist
          • Moderator emeritus
          • Thanked: 119
          • Experience: Guru
          • OS: Windows 10
          Re: unable to get rid of adware and spyware
          « Reply #7 on: July 08, 2010, 12:44:13 PM »
          Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.
          ~Dr Jay

          underscore04

            Topic Starter


            Rookie

            Re: unable to get rid of adware and spyware
            « Reply #8 on: July 08, 2010, 02:00:22 PM »
            Malwarebytes' Anti-Malware 1.46
            www.malwarebytes.org

            Database version: 4293

            Windows 5.1.2600 Service Pack 2
            Internet Explorer 6.0.2900.2180

            7/8/2010 3:59:24 PM
            mbam-log-2010-07-08 (15-59-24).txt

            Scan type: Quick scan
            Objects scanned: 188171
            Time elapsed: 22 minute(s), 47 second(s)

            Memory Processes Infected: 0
            Memory Modules Infected: 0
            Registry Keys Infected: 0
            Registry Values Infected: 0
            Registry Data Items Infected: 0
            Folders Infected: 0
            Files Infected: 1

            Memory Processes Infected:
            (No malicious items detected)

            Memory Modules Infected:
            (No malicious items detected)

            Registry Keys Infected:
            (No malicious items detected)

            Registry Values Infected:
            (No malicious items detected)

            Registry Data Items Infected:
            (No malicious items detected)

            Folders Infected:
            (No malicious items detected)

            Files Infected:
            E:\Documents and Settings\David\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Delete on reboot.

            Dr Jay

            • Malware Removal Specialist


            • Specialist
            • Moderator emeritus
            • Thanked: 119
            • Experience: Guru
            • OS: Windows 10
            Re: unable to get rid of adware and spyware
            « Reply #9 on: July 08, 2010, 03:40:52 PM »
            Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
            • Select Start > All Programs > Accessories > System tools > System Restore.
            • On the dialogue box that appears select Create a Restore Point
            • Click NEXT
            • Enter a name e.g. Clean
            • Click CREATE
            You now have a clean restore point, to get rid of the bad ones:
            • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
            • In the Drop down box that appears select your main drive e.g. C
            • Click OK
            • The System will do some calculation and the display a dialogue box with TABS
            • Select the More Options Tab.
            • At the bottom will be a system restore box with a CLEANUP button click this
            • Accept the Warning and select OK again, the program will close and you are done
            To remove all of the tools we used and the files and folders they created, please do the following:
            Please download OTC.exe by OldTimer:
            • Save it to your Desktop.
            • Double click OTC.exe.
            • Click the CleanUp! button.
            • If you are prompted to Reboot during the cleanup, select Yes.
            • The tool will delete itself once it finishes.
            Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

            ==

            Please download TFC by OldTimer to your desktop
            • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
            • It will close all programs when run, so make sure you have saved all your work before you begin.
            • Click the Start
              button to begin the process. Depending on how often you clean temp
              files, execution time should be anywhere from a few seconds to a minute
              or two. Let it run uninterrupted to completion.
            • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
            ==

            Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
            • Save it to your Desktop.
            • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
            • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
            ~Dr Jay

            underscore04

              Topic Starter


              Rookie

              Re: unable to get rid of adware and spyware
              « Reply #10 on: July 08, 2010, 04:24:52 PM »
              Results of screen317's Security Check version 0.99.4 
               Windows XP Service Pack 2 
               Out of date service pack!!
               Internet Explorer 6 Out of date!
              ``````````````````````````````
              Antivirus/Firewall Check:

               Windows Firewall Enabled! 
               avast! Antivirus     
               ESET Online Scanner v3   
               Antivirus up to date! 
              ```````````````````````````````
              Anti-malware/Other Utilities Check:

               Malwarebytes' Anti-Malware   
               Java(TM) 6 Update 11 
               Java(TM) SE Runtime Environment 6 Update 1
               Out of date Java installed!
               Adobe Flash Player 9 (Out of date Flash Player installed!)
               Adobe Flash Player 10.0.45.2 
              ````````````````````````````````
              Process Check: 
              objlist.exe by Laurent

               Alwil Software Avast4 aswUpdSv.exe
               Alwil Software Avast4 ashServ.exe
               Alwil Software Avast4 ashDisp.exe
               Alwil Software Avast4 ashMaiSv.exe
               Alwil Software Avast4 ashWebSv.exe
              ````````````````````````````````
              DNS Vulnerability Check:


              ``````````End of Log````````````

              Dr Jay

              • Malware Removal Specialist


              • Specialist
              • Moderator emeritus
              • Thanked: 119
              • Experience: Guru
              • OS: Windows 10
              Re: unable to get rid of adware and spyware
              « Reply #11 on: July 09, 2010, 09:27:51 AM »
              Please download the newest version of Java from Java.com.

              Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
              Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
              Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

              Once old versions are gone, please install the newest version.

              ===============================

              Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

              Software recommendations

              Firewall
              • Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
              • Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
              • PC Tools Firewall Plus: free and excellent firewall.
              AntiSpyware
              • SpywareBlaster
                SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
              • Spybot - Search & Destroy.
                Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
              NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

              Resident Protection help
              A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

              Securing your computer
              • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft.  To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
              • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
              Please consider using an alternate browser
              Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

              If you are interested:
              See this page for more info about malware and prevention.
              ~Dr Jay

              underscore04

                Topic Starter


                Rookie

                Re: unable to get rid of adware and spyware
                « Reply #12 on: July 09, 2010, 01:06:59 PM »
                thanks ill take your advice and update right away. the thing is though im still getting random popups from internet explorer even though i use firefox and malware is still present. i probably should have mentioned this before but i have a partitioned hard drive because i had a huge virus years ago and i couldnt get rid of it so i partitoned my hd and i never use the partition with malware on it is it possible this is what is causing the problems?

                Dr Jay

                • Malware Removal Specialist


                • Specialist
                • Moderator emeritus
                • Thanked: 119
                • Experience: Guru
                • OS: Windows 10
                Re: unable to get rid of adware and spyware
                « Reply #13 on: July 09, 2010, 02:39:22 PM »
                Please download 7-Zip and install it. If you already have it, no need to reinstall.

                Then, download RootkitUnhooker and save the setup to your Desktop.

                • Right-click on the RootkitUnhooker setup and mouse-over 7-Zip then click Extract to "RKU***"
                • Once that is done, enter the folder, and double-click on the setup file. Navigate through setup and finish.
                • Once that is done, you will see another folder that was created inside the RKU folder. Enter that folder, and double-click on the randomly named file. (It will be alpha-numeric and have an EXE extension on it.)
                • It will initialize itself and load the scanner. It will also install its driver. Please wait for the interface to begin.
                • Once inside the interface, do not fix anything. Click on the Report tab.
                • Next, click on the Scan button and a popup will show. Make sure all are checked, then click on OK. It will begin scanning. When it gets to the Files tab, it will ask you what drives to scan. Just select C:\ and hit OK.
                • It will finish in about 5 minutes or a little longer depending on how badly infected the system is, or if your security software is enabled.
                • When finished, it will show the report in the Report tab. Please copy all of it, and post it in your next reply. Depending on how large the log is, you may have to use two or three posts to get all the information in.
                ~Dr Jay

                underscore04

                  Topic Starter


                  Rookie

                  Re: unable to get rid of adware and spyware
                  « Reply #14 on: July 11, 2010, 12:59:11 PM »
                  whenever i click on Extract to "RKU***" it says can not open the file "RKU***.exe" as archive