I am sorry that I have not replied sooner, but the problem never went away. Even Waitrose could not answer it and sent me instruction on reloading the IE prog without sucess. I have now changed my provider and have not had the problem since. Again, sorry if by not responding at the end it caused you a problem. The laptop even crashed with a trojan and I had to get it professionally sorted. Have now also different security methods. My only still existing problem is that although in my Power Management I have the monitor on mains power set to close at certain times, after the laptop has been running for about four or five hours, the monitor stays alive until after it has been rebooted. I am prepared to live with it as I don't want to c**k anything else up. Pete.
