Disappearing DVD ROM

[Noah]

Whenever I put in a cd, it does nothing. I checked out my device manager, and it's listed "SAMSUNG DVD-ROM SD-616." It also has a little exclamation point next to it, indicating a problem.

I'm on XP if that's any help.

[Raptor]

When you click on the exclamation point you should be taken to a menu where it states the problem.

Underneath the window where it has stated the problem there should be a button labeled 'Solve problem'

See if Windows XP can help you.

Make sure that your cables are connected properly.

[dl65]

Noah.....Is this something that suddenly started ......?
you should be able to click on the exclamation point and troubleshoot the problem

let us know

dl65  

[Raptor]

Is your DVD-ROM player still under warranty?

[dl65]

Noah......No drivers.......thats odd......wonder where they went? Was anyone playing around with the machine or did a virus sneak in ........because drivers dont just disolve. You must have the DVD drive install disk. Or if you are certain there are no viruses present....you could use the SYSTEM RESTORE function of XP and restore to just before the cd - drive stopped working ......Hummmmm ......do you have 2 cd drives on your machine......If you dont you will have to d/l the drivers and install that way ........Is it possible to take the dvd drive out and put it in another pc to confirm that it is ok ............If it is then I would be looking for a virus......SO PUT A HOLD on the SYSTEM RESTORE untill you are certain.

let us know

dl65  

[merlin]

take the troubleshoot tour>http://support.microsoft.com/default.aspx?scid=kb;en-us;321641  and what mobo have got...and is this cdrom a copy of something?