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Author Topic: External Hard Drive and Windows 64 . Drivers?  (Read 3374 times)

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Geek-9pm

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External Hard Drive and Windows 64 . Drivers?
« on: November 29, 2010, 03:44:09 PM »
External Hard Drive and Windows 64 - From Western Digital
(This information is here for reference. Notice what WD does not say. They do not recommend the user install additional software or run  diagnostics.)
Quote
Question
     Do Western Digital hard drives work with Microsoft Windows 64-bit Operating Systems?
     Answer
 
External Hard Drives
Our external hard drives should work with 64-bit operating systems. But, again, there are some things you need to keep in mind:

    * Drivers for most Western Digital USB and FireWire external hard drives are already included in all 32-bit and 64-bit Microsoft Windows operating systems.

    * When Western Digital drives are connected to the computer, the operating system should automatically recognize that there is a new device and install the drivers for that device to function on that system.

    * Western Digital does not provide any generic drivers for our external hard drives in the event that the system drivers do not load properly.

    * In the event that one of our drives does not install on your operating system, here are some simple troubleshooting tips you can follow:

         1. Plug the power adapter directly into the wall to make sure the drive is getting enough power.

         2. Change the USB/Firewire cable to make sure that the cables aren't bad.

         3. Try the drive on another PC. If the drive installs on that PC, and you can see it in the Windows Explorer, then you know that the drive is good.

         4. If it doesn't show up in Windows Explorer, but does show up in Disk Management, then the drivers are installed and you most likely have a format or partition issue. In which case, please see:

                o Answer ID 3865: How to partition and format a WD drive on Windows (7, Vista, XP, 2000) and Mac OSX

         5. If the drive doesn't show up in either Windows Explorer or Disk Management, then the drive should be replaced.

    * If the drive shows up on another PC, then there may be driver issues with the operating system where it's not installing. You will need to contact Microsoft Support at http://support.microsoft.com for further help troubleshooting your operating system.

Windows 64-bit Operating Systems working with Western Digital (This article)

Answer ID 3865  (More info)


Salmon Trout

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Re: External Hard Drive and Windows 64 . Drivers?
« Reply #1 on: November 29, 2010, 03:52:30 PM »
What is your point here? (My WD external HD worked out-of-the-box with Windows 7 Professional 64 bit, and I didn't have to install anything.)

patio

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Re: External Hard Drive and Windows 64 . Drivers?
« Reply #2 on: November 29, 2010, 03:52:31 PM »
No comment...
" Anyone who goes to a psychiatrist should have his head examined. "

BC_Programmer


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Re: External Hard Drive and Windows 64 . Drivers?
« Reply #3 on: November 29, 2010, 04:21:25 PM »
External Hard Drive and Windows 64 - From Western Digital
(This information is here for reference. Notice what WD does not say. They do not recommend the user install additional software or run  diagnostics.)
They also don't say whether the drive will stop working if you eat poultry.

This is obviously the hintings of a conspiracy.
I was trying to dereference Null Pointers before it was cool.

patio

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Re: External Hard Drive and Windows 64 . Drivers?
« Reply #4 on: November 29, 2010, 05:22:19 PM »
" Anyone who goes to a psychiatrist should have his head examined. "

Geek-9pm

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