I have a Windows XP Professional, Service Pack 2.0, machine (HP Compaq dc7700p) "stuck" in part of its boot routine.
Further machine specs are:
RAM: 2 GB
Hard drive: 70.62 GB [sum of C: and D:]
Current adware/spyware/virus programs: Symantec AntiVirus
[being used on a regular basis]
This HP machine is shared by multiple users in a public computer room. I use it
for teaching, and try to fix when able to do so.
The present problem may be described as:
I found the machine "stuck" in a kind of partial boot cycle with the following stages:
1. HP Invent (blue) screen with F key options for setup (F10), network(F12), etc.
2. Intel BIOS Management Engine (black screen)
3. Windows XP splash screen
4. Monitor going to sleep message
5. Return to step 1, and repeat, indefinitely
Can this be fixed, and if so, how ?
Sincerely,
J. David
