first..let me say that i am by no means a computer wiz but i do know that nortons will not do a good job for you!!!!I had several spyware and trojan viruses on my new pc (only had it a week!!!!!) and some of the same happen on mine...and i had nortons as well...it did not even show a sign of anything going wrong...i went to castlecops.com and read alot..i downloaded these and i have used these on other pc as well..the do a gret job so try them and see if they will help...i am running xp and my old pc which i used these as well ran them fine...try
www.ewido.com(free trial), microsoft.com there anti spyware beta software(free), trendmicros.com, PC Cillin security suite (ver nice anf free trial), spybot (nice and free forever), housecall.com (this will run a scan and is nice and free) also...here is a heads up in cause u don't now....STAY AWAY from WINFIXER2005!!!this download has spyware and is hard to get rid of..i ;earned the hardway..lol but if you do or know someone who has go to counterspy.com (free trial) that will take care of that one...one last thing and this is a good one to use every so ofter..go to castlecops.com and in the site map find "start-up List", this will give you over 10,000 startups that are needed to startup, good but ur choice to keep, not needed, a very few unknowns and that nasty DELETE NOW! this is a very nice thing to use..i usually write down all my startup programs and go to the list and check them out...make a note and then go and stop any that are not needed or viruses, spyware, worms or whatever. i uses this on my windows 98 pc 2 days ago and found i had 41 programs running and only 4 were needed and a few other were if i wanted to keep and the rest were to delete nows....also trojanhunter.com has a nice free trial as well they found along with spybot over 2000 bad items and 22 trojan and sywares on that pc..sorry i wrote so much but i wanted to share how i got rid of this stuff and what worked for me...good luck!