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Author Topic: Windows is not letting me access logs from Malwarebytes Anti-malware  (Read 4678 times)

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metalgear26

    Topic Starter


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  • Computer: Specs
  • Experience: Beginner
  • OS: Windows Vista
Windows is not letting me access logs from Malwarebytes Anti-malware
« on: July 18, 2011, 08:59:02 PM »
After scanning with Malwarebytes Anti- malware  a message will pop up saying :       Windows cannot access the specified device , path , or file . You may not have the appropriate permissions to access item . :  ......................................

Then if i try to view the log it will say the same thing ....  That was the only problem i had  . Until i tried to do something i found in your forum that seemed to be the same problem .....  But it said i had to disable my anti virus  (AVG)2011 free edition to use Combo fix .  Well i tried to uninstall it and use the remover and nothing seemed to change .. except it wouldn't let me enable AVG again  or install anything from AVG .... it now has a error message ...............  I have been at this for about 2 days and i don't know what else to do .

Thank you to all that respond .


[recovering disk space - old attachment deleted by admin]
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metalgear26

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    Starter
  • Computer: Specs
  • Experience: Beginner
  • OS: Windows Vista
Re: Windows is not letting me access logs from Malwarebytes Anti-malware
« Reply #1 on: July 19, 2011, 04:59:30 AM »
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/18/2011 at 04:44 PM

Application Version : 4.55.1000

Core Rules Database Version : 7419
Trace Rules Database Version: 5231

Scan type       : Complete Scan
Total Scan Time : 01:40:47

Memory items scanned      : 594
Memory threats detected   : 0
Registry items scanned    : 7855
Registry threats detected : 0
File items scanned        : 156874
File threats detected     : 60

Adware.Tracking Cookie
   .doubleclick.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .imrworldwide.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .imrworldwide.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .revsci.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .revsci.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .adserver.adtechus.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .kontera.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .anrtx.tacoda.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .xiti.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .at.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .tacoda.at.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .tacoda.at.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .tacoda.at.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .tacoda.at.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .at.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .tacoda.at.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .advertising.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .advertising.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .ar.atwola.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .revsci.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .revsci.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   ad.yieldmanager.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .revsci.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .revsci.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .legolas-media.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .legolas-media.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   segment-pixel.invitemedia.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .invitemedia.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .invitemedia.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .invitemedia.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   ad.yieldmanager.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .statcounter.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .atdmt.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .atdmt.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .media6degrees.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .media6degrees.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .media6degrees.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .media6degrees.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .collective-media.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .mediaplex.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .mediaplex.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .apmebf.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .revsci.net [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   dc.tremormedia.com [ C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   secure-us.imrworldwide.com [ C:\Users\Administrator\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\2DJPKFNP ]
   .at.atwola.com [ C:\Users\andrewwspike\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .advertising.com [ C:\Users\andrewwspike\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .advertising.com [ C:\Users\andrewwspike\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .advertising.com [ C:\Users\andrewwspike\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .advertising.com [ C:\Users\andrewwspike\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .advertising.com [ C:\Users\andrewwspike\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
   .doubleclick.net [ C:\Users\andrewwspike\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
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metalgear26

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  • Computer: Specs
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  • OS: Windows Vista
Re: Windows is not letting me access logs from Malwarebytes Anti-malware
« Reply #2 on: July 19, 2011, 05:01:18 AM »
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:29:22 PM, on 7/18/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Users\ANDREW~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Windows\vsnp2std.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Trend Micro\sniper.exe\sniper.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startsearcher.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
O1 - Hosts: ::1 localhost
O2 - BHO: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: BHO Project - {cbc5b60a-aa4d-45f6-84c2-d086f320299a} - C:\Program Files\Object\bho_project.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [snp2std] C:\Windows\vsnp2std.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\Users\ANDREW~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\UVXD44UR\TRYWOW~1.SH! (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\Users\ANDREW~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\UVXD44UR\TRYWOW~1.SH! (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{97A8E8FE-42F1-4B7D-B22B-63782E7C2BE0}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - (no file)
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files\vShare\vshare_toolbar.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Update Service (gupdate1ca93bd2bfc4dd1) (gupdate1ca93bd2bfc4dd1) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--
End of file - 8094 bytes
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metalgear26

    Topic Starter


    Starter
  • Computer: Specs
  • Experience: Beginner
  • OS: Windows Vista
Re: Windows is not letting me access logs from Malwarebytes Anti-malware
« Reply #3 on: July 19, 2011, 12:46:13 PM »
ok found the problem .... no virus .... just note pad wasn't set to always use this file type .  .... now to reinstall AVG  ;D
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