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Author Topic: problem just started  (Read 3445 times)

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mjt550

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Unknown
    problem just started
    « on: October 12, 2011, 02:44:39 PM »
    When I open Firefox the Google logo and search box is gone replaced by a white screen (with all the tool bars still there though) and my "back" button will  not work. Outside that everything is normal. What did I do and how do I undo it?

    mjt550

      Topic Starter


      Newbie

      • Experience: Beginner
      • OS: Unknown
      Re: problem just started
      « Reply #1 on: October 12, 2011, 02:52:48 PM »
      now I notice the reload button also does not work

      Allan

      • Moderator

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      • OS: Windows 10
      Re: problem just started
      « Reply #2 on: October 12, 2011, 02:54:25 PM »
      Assuming the problems are exclusively with Firefox, first thing you want to do is reboot. If the problem persists uninstall Firefox and reinstall it.

      jason2074



        Egghead

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      Re: problem just started
      « Reply #3 on: October 13, 2011, 02:48:57 AM »
      Try this, right-click beside Menu bar or beside URL/Address bar and check mark Navigation Toolbar. If no changes, then proceed to reinstalling FF as suggested.

      patio

      • Moderator


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      Re: problem just started
      « Reply #4 on: October 13, 2011, 06:45:57 AM »
      To check the possibility of it being a wonked addon or plugin load Safemode Firefox from the Start/Programs menu...
      Any difference ? ?
      " Anyone who goes to a psychiatrist should have his head examined. "