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Author Topic: Internet Explorer crashes when I try to play video  (Read 12682 times)

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AXEMAN

  • Guest
Internet Explorer crashes when I try to play video
« on: September 10, 2005, 05:13:22 PM »
I have 3 user accounts on my system. Me , my wifes and a guest account. When were logged in to my wifes account and try to access any video over the Internet I get a window pop up telling me IE encountered a error and needs to shut down. This does not happen on the other 2 accounts. They work fine. I tried adjusting all the setting I could think of. What could be causing this only one one account. I am Firewalled, have virus protection, pop up blocker and anti-spy ware. I ran scans on everything and shut everything down. This didn't help.
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Flame

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Re: Internet Explorer crashes when I try to play v
« Reply #1 on: September 10, 2005, 05:48:34 PM »
AXEMAN, I'm going to save you time and frustration... Switch browsers... You will be much happier... Personally, I like MSN Explorer (free). YOu can download it here... http://www.download.com/MSN-Explorer/3000-2104_4-10119669.html?tag=lst-0-6 ... I use a different version, but this one works just as well.... Also, here is a more popular browser called Mozilla Firefox (also free). You can download it here... http://www.mozilla.org/products/firefox/ ... IE is probably the worst browser around. It may never get fixed...  :-/  Try switching.   ;)

[glb]Flame[/glb]
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Raptor

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #2 on: September 11, 2005, 07:49:48 AM »
Exactly what kind of protection do you have?
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AXEMAN

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #3 on: September 11, 2005, 01:46:48 PM »
I have Cox Security Suite which is provided through my provider Cox High Speed Internet. Authentiem is the company that provides the service.
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yourfateissealed

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #4 on: September 11, 2005, 01:53:04 PM »
I agree with Flame...switch browsers...

but if you don't want to do that...

all I can ask is:  What version of IE is installed?  Is it up-to-date?  
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Axeman

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #5 on: September 11, 2005, 02:02:22 PM »
Version 6.  Yes it's up to date.
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yourfateissealed

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #6 on: September 11, 2005, 02:05:25 PM »
Quote
Version 6.  Yes it's up to date.


what is her security setting?

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Axeman

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #7 on: September 11, 2005, 02:08:38 PM »
Medium. I've changed it, still won't work.
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yourfateissealed

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #8 on: September 11, 2005, 02:13:58 PM »
 :o  Well...

I really don't know what to say...

I still suggest that you upgrade to Firefox.  It is more advanced, and has a higher security level than IE.  It has some awesome features too.

But, back to the problem. -- All I can suggest is Reinstalling IE.  Is the video trying to play using Windows Media Player?
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Axeman

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #9 on: September 11, 2005, 02:20:21 PM »
Yes WMP.   I use Windows Pro Corp. Isn't IE a component of that? How would I uninstall and re-install just IE?
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yourfateissealed

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #10 on: September 11, 2005, 02:25:29 PM »
Okay..well..this brings me back to the age old question.  Is WMP updated?  IE and WMP TRY and operate seamlessly, so if there is a problem with one, there is gonna be a problem with the other.

You necessarily wouldnt have to uninstall the current IE, just try downloading it from Microsoft.  I have never tried it, so I am not sure that it will work.  But I don't believe that it would be a problem.

However, if you want to uninstall the old IE, just go to

Control Panel
Add or Remove Programs..
And along the side, click on "Add/Remove Windows Components"
Find IE
Uncheck it
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Axeman

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #11 on: September 11, 2005, 02:34:34 PM »
Yes WMP and IE and everything is up to date. OK this may sound stupid but....That's how I thought you removed IE. I did that and was still able to surf the web...how's that!
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Raptor

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #12 on: September 11, 2005, 02:47:19 PM »
Quote
I have Cox Security Suite which is provided through my provider Cox High Speed Internet. Authentiem is the company that provides the service.



Never heard of.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems

ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind

HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.
« Last Edit: September 11, 2005, 02:47:43 PM by Raptor »
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Axeman

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #13 on: September 11, 2005, 02:57:28 PM »
I've used all the available tools. I am Firewalled. No virus, no spyware/adware was found when scanned. I have privacy service, pop up blockers, banner blockers.
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Raptor

  • Guest
Re: Internet Explorer crashes when I try to play v
« Reply #14 on: September 11, 2005, 03:08:48 PM »
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