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Author Topic: Crashing PC constantly  (Read 6931 times)

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Jathomas

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Crashing PC constantly
« on: September 13, 2012, 01:49:39 PM »
Hello, i have a pretty big problem with my sony vaio laptop (more details availible upon request) every now and then, wether im oon youtube minecraft TF2 or just skype, it can randomly go fuzzy green freeze for a second then go black and i can either get a bluescreen problem and it restarts or what it was doing before it started bluescreening which was to just stay on a black screen where the prossecor is still working (getting sound) however the graphics do not recover.
I need this to work because i have just started college and i need it for work, i have TF2 events this weekend and i own a minecraft server i need to tend to. i am able to play these things but as i said it is random, usually i think when my computer is doing lots of stuff, stuff it can usually take really easilly... but here is one of the error reports if you need it (made red):


Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.0.6001.2.1.0.768.3
  Locale ID:   2057

Additional information about the problem:
  BCCode:   1000008e
  BCP1:   C0000005
  BCP2:   907C969B
  BCP3:   813E2CCC
  BCP4:   00000000
  OS Version:   6_0_6001
  Service Pack:   1_0
  Product:   768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini091312-03.dmp
  C:\Users\Jathomas\AppData\Local\Temp\WER-79061-0.sysdata.xml
  C:\Users\Jathomas\AppData\Local\Temp\WER451A.tmp.version.txt

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Many thanks, James.
PS if you would like to offer instant messaging assistance, my skype 'full name' is jathomas96 and my 'skype name' is jath. also, my email is Jathomas96'googlemail.com, i hope someone out there can help me with this problem asap! :)

Allan

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Re: Crashing PC constantly
« Reply #1 on: September 13, 2012, 01:55:32 PM »
Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

Jathomas

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Re: Crashing PC constantly
« Reply #2 on: September 13, 2012, 02:00:56 PM »
On it! keep here :P ill be a moment

Jathomas

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Re: Crashing PC constantly
« Reply #3 on: September 13, 2012, 02:05:31 PM »
==================================================
Dump File         : Mini091312-03.dmp
Crash Time        : 13/09/2012 19:38:47
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x907c969b
Parameter 3       : 0x813e2ccc
Parameter 4       : 0x00000000
Caused By Driver  :
Caused By Address :
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : 32-bit
Crash Address     :
Stack Address 1   : ntkrnlpa.exe+57a2a
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\Mini091312-03.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 6001
Dump File Size    : 138,280
==================================================

==================================================
Dump File         : Mini091312-02.dmp
Crash Time        : 13/09/2012 16:04:10
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : 0xab110260
Parameter 2       : 0x00000000
Parameter 3       : 0x81e62350
Parameter 4       : 0x00000002
Caused By Driver  : watchdog.sys
Caused By Address : watchdog.sys+1157
File Description  : Watchdog Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+a5125
Stack Address 1   : ntkrnlpa.exe+5ab84
Stack Address 2   : ntkrnlpa.exe+52350
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\Mini091312-02.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 6001
Dump File Size    : 134,856
==================================================

==================================================
Dump File         : Mini091312-01.dmp
Crash Time        : 13/09/2012 13:48:54
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : 0xabd100f8
Parameter 2       : 0x00000000
Parameter 3       : 0x81e56350
Parameter 4       : 0x00000002
Caused By Driver  : watchdog.sys
Caused By Address : watchdog.sys+1157
File Description  : Watchdog Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+a5125
Stack Address 1   : ntkrnlpa.exe+5ab84
Stack Address 2   : ntkrnlpa.exe+52350
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\Mini091312-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 6001
Dump File Size    : 134,856
==================================================

Jathomas

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Re: Crashing PC constantly
« Reply #4 on: September 14, 2012, 06:31:06 AM »
Well?

Allan

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Re: Crashing PC constantly
« Reply #5 on: September 14, 2012, 06:51:47 AM »

Jathomas

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Re: Crashing PC constantly
« Reply #6 on: September 14, 2012, 07:03:49 AM »
Urm k well all i got from that link was irrelevant info and someone saying that they removed adobe x and got adobe 8 and all was well ill try it now but i cant seem to turn on my pc any more...

Linux711



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Re: Crashing PC constantly
« Reply #7 on: September 14, 2012, 07:39:58 AM »
What happens when you turn it on? How far does it get? (Nothing, BIOS, Windows, etc.)

If you get into Windows, I would recommend that you download SpeedFan and check your temperatures, it could be overheating. Have you tried safe mode?
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Jathomas

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Re: Crashing PC constantly
« Reply #8 on: September 14, 2012, 07:51:05 AM »
Okay it isnt the fan, i can tell that by hand. When i turn it on this happens:

Lines up and down the screen, generally messed up logos and then it asks me to launch normally or run startup repair, by running repair it goes through that process and shuts down, this doesnt affect the next starup and if i choose to run normally it goes to a screen with blue lines running down the screen, this is all. I cannot access windows anymore.

Allan

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Re: Crashing PC constantly
« Reply #9 on: September 14, 2012, 07:52:33 AM »
Sounds like the video card.

Jathomas

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Re: Crashing PC constantly
« Reply #10 on: September 14, 2012, 08:00:03 AM »
Awh *censored*, new laptop then? And btw im typing all this from my phone.
 the attached is a picture of the blue lines

patio

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Re: Crashing PC constantly
« Reply #11 on: September 14, 2012, 09:30:42 AM »
To rule out another possible culprit DLoad and run MemTest...let it run 1 hour minimum...
Any errors at all and you have a bad stik of RAM.
" Anyone who goes to a psychiatrist should have his head examined. "

Jathomas

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Re: Crashing PC constantly
« Reply #12 on: September 14, 2012, 09:49:14 AM »
Dude i cant get to the windows screen... If i somehow do then i will try that too. Thanks floor man... Lol

patio

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Re: Crashing PC constantly
« Reply #13 on: September 14, 2012, 10:00:35 AM »
MemTest runs from a bootable CD... ;)
" Anyone who goes to a psychiatrist should have his head examined. "

Jathomas

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Re: Crashing PC constantly
« Reply #14 on: September 14, 2012, 10:02:53 AM »
And i can run that without being able to run it how.... Will it run while my pc is starting up?