keys typing in the wrong symbol

[swalter]

I know that this happens by hitting CTRL rather than Shift, but how is it fixedÉ (see - that should have been a question mark not an accented E)

[Geek-9pm]

Where do you live? What keyboard do you have? Who else uses your computer?
Please look at this:
http://www.computerhope.com/jargon/k/keyblayo.htm
And this:
http://www.computerhope.com/help/keyboard.htm

In other parts of the world the keyboard layout is different. For example, in South America a Latin keyboard layout is common.

You may have accidentally installed a keyboard layout for a different region.
How to change your keyboard layout 
Does that seem to be the problem?