Microsoft Outlook should detect the templates are not installed and install them for you. If this is not occurring you can install Microsoft Office templates by following the below steps.
1. Place the Microsoft Office 2000 CD in the computer.
2. Open Add/Remove Programs in Control Panel.
3. In Add/Remove programs click the change button for "Microsoft Office 2000 SR-1 Standard"
4. Click the + next to Microsoft word for windows, and make sure each of the Wizard and Templates are installed.
NOTE: Please let us know if this works for you so we can update our database with this solution.