Hello there,
I've a huge problem with my laptop. It's not responding at all I tried so many things as you are going to read in details but unfortunately with no success. I would really appreciate it if someone was able to help me out.
First of all
My laptop information
Company: HP
Type: Notebook
Model: HP ENVY dv6 Notebook
Exact model: dv6-7350se
CPU: Intel®core I7-3610QM (2.3 GH) third generation
Hard disk: 1TB
Cash memory: 6M
Ram: 8GB
OS: Windows 8 64bit upgraded to 8.1 once it came out, it was a free upgrade from Microsoft.
Display: LED 15.6
VGA: NVIDIA® GeForce 2GB
Battery: dead
My regular used programs
Dropbox
Office 2013
Visual studio 2015 student edition
NetBeans 8.1
Sublime text editor 3 (plugins are installed as well)
Skype
360 total security
Bandicam (takes video of what happens on screen)
Team viewer 10
My problem
I literally inserted my flash drive into the usp port and soon as it got power I received this error NTFS_FILE_SYSTEM (Ntfs.sys)
The content of my flash drive was the following
The installation program of visual studio student edition 2015
PowerPoint presentation file
Java project program in NetBeans format
2 text files
One folder containing PDF files of a module lecture (9 files to be exact)
Naturally I let it take it's time to collect the data it wanted to collect at that moment I didn't suspect it was the flash drive so after it restarted I plugged it in again which resulted in the same error, that was the moment everything broke down
it took 4 hours just to go from black screen (booting screen) to show mouse movement then 2 hours latter it showed me the login section
Then it froze, nothing was responding at all not the keyboard nor the mouse. At that I had enough so I force a restart by pushing down the power key for a couple of seconds which forced shutdown then I clicked it one more time to start it up again. And it never started up again ever since no matter how much time I gave it (up to 15 hours). So I did the same thing forced a restart then kept clicking on F8 so I can choose automatic repair but it already went to system diagnosis so I thought that is a good thing, right? No it's not as it took 1 hour showing me this message then 6 hours scanning and repairing a driver that doesn't exist (it's name is f and I have no partition called f) anyway I let it do it's thing after it finished it restarted on it's own the automatically shutdown itself. So I let it rest for 2 hours then started it up again it told me please wait then black screen and nothing else happened for the next 3 hours. So I forced shutdown, this time it opened the F8 section and I clicked on automatic repair. After no longer than 10 minutes it told me failed to repair so I tried it again, same results.
Went back to that menue and clicked on HP recovery, it took about 6 hours of doing so many things and restarting so many times but at the end I got it back working normally without any problems like the first time I first opened the laptop it was as following
OS: Windows 8 64bit I can't remember the build number
All drivers were installed as well as a couple of programs that came with the laptop
So far so good
Now it's time to download all the updates so the OS can work properly
It started downloading then installing these updates it restarted a couple of times then it shutdown on it's own
So I started it up again just to find that I came to square 0 one more time and everything is not working again and it never go out of that black screen of death. So I tried system diagnosis no results. Automatic repair no results. System restore point no results.
So I went to and bought Windows 10 burned it to A DVD and tried to install it
It took 30 minutes just to show me press any key to to boot from CD which I jumped in and kept clicking like crazy then it took an 1 to open the start up page then finally it showed me the partition section on my hard disk
I clicked the format button on the partition that had my operating system and it took 1 hour to finish then I choose it to install my new Windows and it has been 0% for over an 1 now.
I have no idea what's going on or what went wrong or what might have happened that resulted in all of this
I really need to fix as soon as I can possibly can because I have finals 4th of January 2017
Before you reply know the following
I live in Egypt and there isn't a single person who have a computer services shop that can help me. All of them are pretty much good at installing hardware and replacing it. They can't fix nor do a check up on it and whenever they encounter any problem they re-install the OS and it's drivers