What is wrong with my computer?

[JackCatalano]

Lots of times, Google Chrome will shut off. It then will say "Restore Pages? Chrome didn't shut down correctly." Also, sometimes I will get "Rats!WebGL hit a snag."

Now, I'm also told that I have low disk space. Everytime I clear the disk space, it seems like it doesn't work even  though I go through with Disk Cleanup.

[Mark.]

what is your OS, and Chrome versions?
have you tried creating and using a new profile for Chrome?


for a more thorough system cleanup, start an elevated command prompt and type cleanmgr c: /sageset:1 and hit Enter.
tick all the boxes and hit OK.
now type cleanmgr c: /sagerun:1 and wait for the two pop up boxes to auto-disappear.
another option is to get CCleaner by Piriform from here; https://www.piriform.com/ccleaner/builds

[patio]

Mark...see his other Posts...the issue ain't Chrome...his HDD is full.

[BC_Programmer]

Mark...see his other Posts...the issue ain't Chrome...his HDD is full.

And apparently he's infected with ransomware.

[Mark.]

yeah, I replied to this one that I saw first, then saw the others and when I got to the ransomware one, it was 'all bets are off', he's in a world of hurt now.

[JackCatalano]

A world of hurt? What does that mean?

[BC_Programmer]

A world of hurt? What does that mean?

If you've got Ransomware, then all your questions are rather moot. Your system is compromised and likely all the issues you've been facing are a direct result of it. Your entire software environment basically needs to be rebuilt from scratch.

[JackCatalano]

But how do I go about doing that? Is it just to download  Anti Ransomware Software?

[Mark.]

if it was my rig, it's time to pull out ALL you software CD's (or downloads) and start from scratch.
this is where backups come in really handy - you have some system image snapshots don't you?

[JackCatalano]

I don't know.

[Allan]

Well if you don't know, who would?

[JackCatalano]

How would I know if I have backups?

[Allan]

Did you make any backups? That's how you would know.

[patio]

Jack i understand you are intimidated by all this PC jargon/issues etc...i would personally find a friend who is knowlegable to assist.
What you need right now is a backup of all your important info...then a wipe and a clean install of Windows...
Best of Luck and keep us posted.

[JackCatalano]

Thank You Patio. I will do that because all of this is new to me.