Windows setup keeps freezing within 2mins

[Linneon]

I just built a PC, all new parts
• Intel i7-9700k
• Gigabyte Z390 AORUS PRO WiFi
• Corsair CX Series 850 Watt
• Sabrent 1TB Rocket NVMe PCIe M.2 2280 Internal SSD
• Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz C16
• ASUS Geforce GTX 1050 Ti 4GB Phoenix Fan Edition DVI-D HDMI DP 1.4
• Samsung SSD 860 EVO 250GB 2.5 Inch SATA III Internal SSD

I am trying to install Windows 10 from a usb drive but every time the setup loads up, everything freezes within 2mins of initializing. I can get through the partition selection process but it never gets far in the 2mins. I can stay on the language selection screen and it will still freeze if I wait a minute or 2.

I’ve tried it with nothing plugged except the keyboard, 1 ram stick, and the monitor running on the Onboard graphics.

I’ve re downloaded the setup files to make sure they aren’t corrupt.

I’ve likely tried more stuff but can’t remember it all because I’ve spent the better part of my day yesterday working on this.

[Lisa_maree]

Hi

Did you try it with the Samsung SSD 860 EVO 250GB  disconnected. or if you are installing Windows on to this drive try installing without  the M2 drive fitted.

I believe this is a link to your manual  http://download.gigabyte.asia/FileList/Manual/mb_manual_z390-aorus-pro_wifi_1001_190219_e.pdf

if you refer to page 20 it explains the different configurations for SATA and M2 drives.

If you need any more help please ask

[Linneon]

Hi

Did you try it with the Samsung SSD 860 EVO 250GB  disconnected. or if you are installing Windows on to this drive try installing without  the M2 drive fitted.

I believe this is a link to your manual  http://download.gigabyte.asia/FileList/Manual/mb_manual_z390-aorus-pro_wifi_1001_190219_e.pdf

if you refer to page 20 it explains the different configurations for SATA and M2 drives.

If you need any more help please ask

My plan was to put the OS on the SATA drive but I did try putting it on the M.2 with the other disconnected with the same result.

[Lisa_maree]

Hi

Is your memory on this list http://download.gigabyte.asia/FileList/Memory/mb_memory_z390-aorus-pro-wifi_190415.pdf

Everything else checks out with the build list being compatible.

Perhaps post some pictures of the machine may help. 

[Lisa_maree]

Also check you have the memory modules in Dimm b1 and a1 or b2 and a2 as per page 12 of the manual.
 

[Linneon]

Hi

Is your memory on this list http://download.gigabyte.asia/FileList/Memory/mb_memory_z390-aorus-pro-wifi_190415.pdf

Everything else checks out with the build list being compatible.

Perhaps post some pictures of the machine may help.

Yes it is

[Linneon]

Also check you have the memory modules in Dimm b1 and a1 or b2 and a2 as per page 12 of the manual.
 

I did have it configured correctly when I had both sticks in there but I'm currently working with just 1 stick

[patio]

Have you disconnected the M2 and tried it the other way yet ? ?

[Lisa_maree]

Hi  Linneon

Well can see no reason for the system not to load windows. Except poor assembly which if you posted the pictures requested could show. Also as i can't find your exact memory on the memory list for the motherboard. I would run memtest from the bios just as a quick test. Also did you check the drives were detected correctly in the bios.

[Linneon]

Here's a pic of the build

[Linneon]

Have you disconnected the M2 and tried it the other way yet ? ?

Yes, I have tried each drive independently

[Linneon]

Hi  Linneon

Well can see no reason for the system not to load windows. Except poor assembly which if you posted the pictures requested could show. Also as i can't find your exact memory on the memory list for the motherboard. I would run memtest from the bios just as a quick test. Also did you check the drives were detected correctly in the bios.

Sorry, just noticed I posted the wrong memory, the first MB I got was bad and I decided to just go with a different brand when I returned it and so got the right memory for the board: CMX16GX4M2B3000C15 is what I have now.

Also, everything shows up in BIOS

[Lisa_maree]

The build looks good the picture is a little small.
How come you returned a M/B ?
So memtest from the bios tested ok no errors ?
Also what are the voltages and Temps like displayed in the bios?
If you leave it in the bios does it lockup ?
 

[Linneon]

The build looks good the picture is a little small.
How come you returned a M/B ?
So memtest from the bios tested ok no errors ?
Also what are the voltages and Temps like displayed in the bios?
If you leave it in the bios does it lockup ?

Honestly, I don't see the option for a memory test unless I'm missing it somewhere
The BIOS has never locked up and I've left it up for a pretty long time.
If you want more info then this pic offers, just let me know.

[Linneon]

How come you returned a M/B ?

I returned the MB because it wouldn't even POST, give any error beeps or error lights and Amazon tech support agreed that it was bad