Hello all!
Please bare with me as I try to describe what is going on. I really wanted to follow the instructions before posting here but that seems to be impossible for me to do. I tried to open CCleaner however, nothing happens and the program doesn't respond like it should. I end up having to get the task manager up to close it.
Onto my situation...
I'm using a...
HP Pavilion G Series (G7)
Windows 7 (version 2)
It started a month ago when something happened to my install of Google Chrome, I had to uninstall it and came face to face with problems from their new installer, it would freeze on the 'on your marks' and not continue with the install. Since then I've been using Firefox but recently, as in the last week I'm finding that certain programs will not respond to me at all. Firefox and Discord respond accordingly when I need them too but I can't even get Microsoft Essentials to run to do a scan to see what's up.
I'm also dealing with my laptop shutting down properly, either. It goes to the screen but gets stuck on "updating computer..." I've left it alone for hours and nothing ever happens and I end up having to shut it off the hard way.
I'd love to be able to get things back into working order, and to have the newest version of Google Chrome.
Thank you in advance.